Santa Monica Audi
Santa Monica, CA
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Amazing First of all I would to say that if I can give 10 stars I would. Joe was truly amazing. He made sure I got a good deal and explained to me every sing First of all I would to say that if I can give 10 stars I would. Joe was truly amazing. He made sure I got a good deal and explained to me every single detail in the car. I’m beyond happy, it was such an amazing experience that I can’t not wait to go back and buy another car. Everyone was so nice, I even got tacos. I will recommend this place to friends and family. 😁 More
Great purchasing experience Santa Monica Audi markets themselves as a no-pressure dealership. My experience definitely reflects that. Joe Ghandour is a very experienced salespers Santa Monica Audi markets themselves as a no-pressure dealership. My experience definitely reflects that. Joe Ghandour is a very experienced salesperson and he was very friendly and helpful with my purchase. If he is your salesperson, you are in good hands. More
Fast and fair. Immaculate car as advertised. Price as advertised. No sneaking in fees. Great staff, Chicago Joe is great. Michael at financing also great. Great sele Immaculate car as advertised. Price as advertised. No sneaking in fees. Great staff, Chicago Joe is great. Michael at financing also great. Great selection of cars. More
Easy dealings Service was great. No hard sale or trying to up sell us on stuff we didn’t need or want. I recommend this place to others Service was great. No hard sale or trying to up sell us on stuff we didn’t need or want. I recommend this place to others More
Breaking the Sleezy Stereotype I test drove a LOT of different types of cars at different dealerships and somehow always ended up back at Audi. Joe was an amazing car salesman that I test drove a LOT of different types of cars at different dealerships and somehow always ended up back at Audi. Joe was an amazing car salesman that did not try and force any decisions on me. He was very empathetic and answered all my questions. I had to deal with a lot of sleezy car salesmen at other dealerships and it meant a lot to me to have someone like Joe I could trust, especially as a woman. More
Got what I was looking for! Great buying experience! Highly recommend! Test drive two vehicles and Joe delivered ultimately delivered on the right price. Thank you for a very goo Great buying experience! Highly recommend! Test drive two vehicles and Joe delivered ultimately delivered on the right price. Thank you for a very good experience! More
Exceptional Customer Service! Chicago Joe was friendly, incredibly knowledgeable and unbelievably kind. Fortunately, I asked him if I was in the right place, he said yes, and the r Chicago Joe was friendly, incredibly knowledgeable and unbelievably kind. Fortunately, I asked him if I was in the right place, he said yes, and the rest was magic! His sales approach was like nothing I have ever experienced and honestly it is something that needs to happen more. He was not your typical “pushy” car sales man. He took a real interest in what we were looking for and listened to our concerns and answered our questions. I could not have asked for a better person to walk us through the journey of purchasing this car. We then meet Roobik, the Manager, and again was pleasantly surprised at his approach and kindness. I felt like we were talking to old friends just catching up with the bonus of leaving with a new car. Our financial team Hazel and Michael were delightful and patient. I could not believe how pleasant it was to do the paperwork. Then we were handed off for our tech lesson with Steve. He walked us through all the bells and whistles of our new car and that was just the icing on the cake of a wonderful day. I loved meeting every single person from beginning to end and could not believe how great our experience was. I can sum this experience in one sentence and that is, it was the very best car buying experience my family and I have ever had, so much so, that I am considering buying my next car from this particular dealership based on their exceptional customer service. More
Great Experience Joe was great very nice and friendly, made the experience very pleasant. He made sure to stay in touch while we thought about the purchase and was ver Joe was great very nice and friendly, made the experience very pleasant. He made sure to stay in touch while we thought about the purchase and was very understanding. Gave us all the info needed to feel comfortable in making the right choice for us. Hazel was also great very friendly and very nice. Took her time with finances to make sure that we got the best rate possible. She was very thorough in going over everything I was signing and made sure I understood it. Overall was great experience More
Great Service Overall a quick and easy experience purchasing a used car that is in great shape. Joe was extremely friendly and helpful when it came to showing the c Overall a quick and easy experience purchasing a used car that is in great shape. Joe was extremely friendly and helpful when it came to showing the car and guiding me through the purchase and finance process. More
Go see Chicago Joe! Joe takes a caring, friendly and efficient approach to help you navigate finding the right car. He’s knowledgeable, takes his time and isn’t pushy. He Joe takes a caring, friendly and efficient approach to help you navigate finding the right car. He’s knowledgeable, takes his time and isn’t pushy. He’s also a foodie so ask him for recommendations on places to eat :) More