Santa Monica Audi

Wonderful I must say this is by far the best customer service I have received from a dealership . I've had every luxury car your can name but this level of serv I must say this is by far the best customer service I have received from a dealership . I've had every luxury car your can name but this level of service has never been been done . From my sales person Ashe to the service department they all go over and beyond to make sure you are completely satisfied . I think I stay with Audi more so for the way they treat me verses the car !!! Smile More

Chris Haugen is the best! Quick honest and reliable. Chris is all about the customer. Spends time to understand the clients needs then works tirelessly to satisfy them. Great e Quick honest and reliable. Chris is all about the customer. Spends time to understand the clients needs then works tirelessly to satisfy them. Great experience! More

Amazing experience! This is our fourth time at this dealership getting different models of cars for various members of our family. We have received outstanding service e This is our fourth time at this dealership getting different models of cars for various members of our family. We have received outstanding service each time and consider ourselves part of the Audi family at the Santa Monica dealership. Chris Haugen is absolutely the best. We highly recommend him and Santa Monica Audi. More

Efficient. Knowledgeable. More than courteous. Knowledgeable about the new technology. Efficient at getting to what I wanted to know. No pressure. No old boy sales Mumbo jumbo. Very courteous. Good Knowledgeable about the new technology. Efficient at getting to what I wanted to know. No pressure. No old boy sales Mumbo jumbo. Very courteous. Good Latte More

Great service Santa Monica Audi gives great service. I have never had to wait long periods, the people at the dealership are extremely friendly. Best dealership e Santa Monica Audi gives great service. I have never had to wait long periods, the people at the dealership are extremely friendly. Best dealership ever!! More

Worst Service in LA! Awful Service! Rude, careless and unkind! Wouldn't schedule an immediate service for a FUEL LEAK!!! WE tried several times! Avoid the frustration, sav Awful Service! Rude, careless and unkind! Wouldn't schedule an immediate service for a FUEL LEAK!!! WE tried several times! Avoid the frustration, save your time and money and go to Beverly Hills Audi instead! More

They Even Give "Used Car Salesmen" A Bad Name I'd steer clear of this dealership. I sold them my Audi R8 nearly two months ago and have yet to receive a check. They apparently waited nearly a mont I'd steer clear of this dealership. I sold them my Audi R8 nearly two months ago and have yet to receive a check. They apparently waited nearly a month to pay off my loan with the bank (I guess it's up to me to finance their dealership) and have claimed that they can't release a check until they receive the title. I spoke with my bank and they confirmed that the title was released to Santa Monica Audi weeks ago. Despite numerous calls, I get the same response every time which is that they need to check with the business office. They are either incompetent or crooks but, either way, it's not worth it to do business with any company that treats customers the way they have treated me over the past two months. I am a past customer of Santa Monica Audi and was about to purchase a Q7 or A7 but will certainly find another dealership. We've all heard of the "used car salesman" but they actually give used car salesmen a bad name. In a word.... Dirtbags. More

Best experience ever I really wanted a new Audi but was dreading the prospect of having to deal with a car dealer- I assumed it would mean the usual 6 hours of haggling an I really wanted a new Audi but was dreading the prospect of having to deal with a car dealer- I assumed it would mean the usual 6 hours of haggling and yelling and deception and not actually getting the car I wanted, but I'm so happy to say my experience was the complete opposite! I worked with Carlos in sales and I was done in 1.5 hours. I left with the perfect car at a great price. He was extremely friendly, transparent, knowledgable, and understanding, he genuinely wanted me to find the best car for me. All around amazing experience! More

Dishonet this place is not a place like I thought before. I don't like this place. Their customer service is very so so!!!! Beverly hills maybe a good choice f this place is not a place like I thought before. I don't like this place. Their customer service is very so so!!!! Beverly hills maybe a good choice for you. More

5 star I had great sales experience I highly recommend this!best sales ever.really good sales friendly people perfect this definitely a 5 star.best customer I had great sales experience I highly recommend this!best sales ever.really good sales friendly people perfect this definitely a 5 star.best customer service too. More