Santa Margarita Ford

I've never had a bad experience when bringing my car in for service. Tuesday was no exception, Sal was courteous and explained everything thoroughly. I'm a satisfied customer. for service. Tuesday was no exception, Sal was courteous and explained everything thoroughly. I'm a satisfied customer. More

Looking for fleet vehicle? see Rob, he put me into exact HTF HR EXT T350 Transit Cargo Van.that I was looking for. Thanks Rob! see Rob, he put me into exact HTF HR EXT T350 Transit Cargo Van.that I was looking for. Thanks Rob! More

Eric met with me late on Mothers Day and helped me get a quick look at the vehicle I was interested in. I returned a couple of days later and met with Arvin. He's new to the shop, but was very attentive and quick look at the vehicle I was interested in. I returned a couple of days later and met with Arvin. He's new to the shop, but was very attentive and easy to speak with. He was able to address all of my questions and the things he didn't know, he reached out for help. The team a RSM Ford was a pleasure to work with. I purhcsed the car I wanted at the monthly price I needed. No mess, no fuss. No frills either, but in this day and age, I was ok with that. More

They got me a great truck with no hassle and were very knowledgeable about their product. Would recommend them to everyone. knowledgeable about their product. Would recommend them to everyone. More

I have purchased 3 vehicles because the Fleet manager is great. Service department is terrible. Last purchase was a 2020 f150. I purchased both 100000 mile pre ium extended warranty and 100000 mile full m great. Service department is terrible. Last purchase was a 2020 f150. I purchased both 100000 mile pre ium extended warranty and 100000 mile full maintenance. Took. Vehicle today for oild changes and air filer and other necessary repairs. Was told by service writer I was wrong even though I have the contract. Next call is to the bureau of automotive repair and dmv investigations. Done with these clowns More

They fixed a tail light problem that persisted for years. I had been told by another dealer I needed an $800 taillight. Turns out it was a wiring issue caused by an aftermarket trailer light pigtail. I had been told by another dealer I needed an $800 taillight. Turns out it was a wiring issue caused by an aftermarket trailer light pigtail. More

Absolutely outstanding! From sales, (Arvin) to finance, (Shervin), and to management, the experience was superb. Thanks Santa Margarita Ford for doing it right! This was our From sales, (Arvin) to finance, (Shervin), and to management, the experience was superb. Thanks Santa Margarita Ford for doing it right! This was our third purchase as a family, and we will be back again! More

Once again Miguel and Sabrina were amazing with my service. Always satisfied. Will continue my business with them for many more years. Thank you! service. Always satisfied. Will continue my business with them for many more years. Thank you! More

Duane & his service crew are Great! Unfortunately, I had a problem making an appt. Called on Mon. & was given only 2 choices for the week. Have been a customer for many years & this Unfortunately, I had a problem making an appt. Called on Mon. & was given only 2 choices for the week. Have been a customer for many years & this is very UNUSUAL! More

Very good service people! Freddy was extra accommodating to me as I walk with a cane. He made sure I was seated on a bench where he explained what was needed to fix my car. I will continue to have Santa Ma to me as I walk with a cane. He made sure I was seated on a bench where he explained what was needed to fix my car. I will continue to have Santa Margarita Ford take care of my Escape! More