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Santa Margarita Ford

Rancho Santa Margarita, CA

Overview
Reviews
4.9
122 Reviews
Call Dealership (877) 355-5532

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 122 reviews

December 09, 2022

Miguel and Freddy were great! I always have a great experience here when I’ve come in for service or purchases. I’m treated with respect and have made RSM Ford as our family’s go More

by Rgodinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy and Miguel, SMF Customer Service
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Dec 13, 2022 -

Santa Margarita Ford responded

Customer satisfaction is our top priority & we're so proud of Miguel and Freddy for ensuring you experienced a 5-star visit. Thank you for choosing Santa Margarita Ford! Regards, The Santa Margarita Ford Team

December 04, 2022

Miguel and the entire Santa Margarita Ford team is very professional and has taken great care of our cars over the years. Great team, highly recommend for service. More

by jrgeorge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
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Dec 05, 2022 -

Santa Margarita Ford responded

Thank you for choosing Santa Margarita Ford time and time again! We're so proud of our team for always taking care of you. We look forward to many more years together! Take care. Regards, The Santa Margarita Ford Team

November 07, 2022

I’ve been going to this dealership for 20 plus years and have always received the absolute best care for my vehicles…sales and service. Always nice to be recognized and served with top notch service. More

by Rholtman
Recommend Dealer
Yes
Employees Worked With
Freddie, SMF Customer Service
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Nov 10, 2022 -

Santa Margarita Ford responded

Thank you for always choosing Santa Margarita Ford! We're so proud of our team for always ensuring 5-star service all these years! Until next time! Regards, The Santa Margarita Ford Team

October 13, 2022

Got EXPRESS Service for my 2017 Mustang. Very FAST and efficient! 👍👍👍👍👍 Total PROFESSIONALISM from all RSM FORD employees. More

by Torpedo49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep, Service Tech(s)
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Oct 13, 2022 -

Torpedo49 responded

⭐️⭐️⭐️⭐️⭐️🏆⭐️⭐️⭐️⭐️⭐️

Oct 14, 2022 -

Santa Margarita Ford responded

We are thrilled that you had a quick and easy experience! If you ever need anything, feel free to stop by and see us again! Regards, The Santa Margarita Ford Team

September 27, 2022

Clare was very helpful. She kept me informed & listen to me. She also arranged for me to get home & back. More

by Ruth77793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Sep 28, 2022 -

Santa Margarita Ford responded

We are so happy that Clare provided you with a fantastic visit! We look forward to working with you again! Regards, The Santa Margarita Ford Team

September 22, 2022

SM Ford's staff are very friendly and were able to provide me with a competitive price on my new vehicle. I would definitely consider them for future purchases. More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Moore
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Sep 23, 2022 -

Santa Margarita Ford responded

Hi Pete, it truly makes us happy to see that you had an enjoyable car-buying experience! We look forward to serving you again! Regards, The Santa Margarita Ford Team

August 15, 2022

Robbie and Jason both provided a smooth and easy experience after what was a very long wait for a factory order. Nicely done, and highly recommended! More

by brandonhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Robbie , SMF Customer Service
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Aug 16, 2022 -

Santa Margarita Ford responded

It's so nice to hear that Robbie and Jason provided you with the experience that you were looking for! Hope to see you again! Regards, The Santa Margarita Ford Team

August 10, 2022

As always, I’m happy with the prompt and excellent car service from Miguel! Would recommend it. More

by jungaor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Aparicio, SMF Customer Service
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Aug 11, 2022 -

Santa Margarita Ford responded

We are ecstatic to hear that Miguel constantly provides you with an amazing visit! Hope to see you soon! Regards, The Santa Margarita Ford Team

July 22, 2022

Top notch service as always! Miguel did a fantastic job with my service needs. Communication throughout was spot on. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jul 25, 2022 -

Santa Margarita Ford responded

Hi Jim, we are thrilled to hear that Miguel always takes such great care of you! We appreciate your business and we can't wait to see you again soon! Regards, The Santa Margarita Ford Team

July 14, 2022

Miguel was super helpful and accommodating. No one likes getting your car fixed...he made it tolerable. More

by Apadian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jul 15, 2022 -

Santa Margarita Ford responded

We are so happy that Miguel was able to take care of all of your needs and we're proud to have him on our team. We look forward to seeing you again! Regards, The Santa Margarita Ford Team

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