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Santa Margarita Ford

Rancho Santa Margarita, CA

4.9
122 Reviews

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 122 reviews

July 20, 2023

I enjoyed my visit at Ford in Santa Margarita. Clair was very polite, helpful, and proficient. The nice gentleman also started a conversation with me. It was a great experience. More

by Margaret Fang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Jul 20, 2023 -

Santa Margarita Ford responded

We love to hear you enjoyed your visit, Margaret! Thank you for choosing Santa Margarita Ford! Regards, The Santa Margarita Ford Team

May 28, 2023

Miguel was awesome. Easy to deal . Great customer service. Dealer went out the way to help me. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel , SMF Customer Service
May 30, 2023 -

Santa Margarita Ford responded

Carlos, We couldn't be happier to see Miguel and our team went above and beyond to accommodate you. We're glad that you are satisfied and we look forward to taking care of all your future vehicle needs. Thank you for this great review. Regards, The Santa Margarita Ford Team

April 28, 2023

I could not believe how amazing this dealership was. From the moment I pulled up, every person was extremely friendly. Then when I walked into the dealership, I was amazed by how clean and beautiful the More

by karenrapp68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
May 02, 2023 -

Santa Margarita Ford responded

Karen, we are thrilled that you had a smooth service experience! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, The Santa Margarita Ford Team

April 26, 2023

I have bought three different vehicles from Santa Margarita Ford and they are excellent and very professional! I would recommend that any of my friends and family go to purchase their next vehicle fr More

by Mister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric White, SMF Customer Service
Apr 27, 2023 -

Santa Margarita Ford responded

Welcome back and thank you for being a valued member of the family! We look forward to continuing to deliver the quality service you deserve. Until next time! Regards, The Santa Margarita Ford Team

April 25, 2023

Bought my second Raptor from Robbie, wouldn’t go anywhere else. They get it done and help with maintenance too. More

by Markhops89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Moore , SMF Customer Service
Apr 27, 2023 -

Santa Margarita Ford responded

Welcome back and thank you for being a valued member of the family, Mark! We're so happy that Robbie delivered another excellent shopping experience. Until next time! Regards, The Santa Margarita Ford Team

April 25, 2023

I have bought three different vehicles from Santa Margarita Ford and they are excellent and very professional! I would recommend that any of my friends and family go to purchase their next vehicle fr More

by Mitch.Rabun
Recommend Dealer
Yes
Employees Worked With
Eric White, SMF Customer Service
Apr 27, 2023 -

Santa Margarita Ford responded

Welcome back, Mitch! We are ecstatic to see that our team went above and beyond to make sure you left a happy customer! Thank you so much, and we look forward to doing business with you again in the future. Regards, The Santa Margarita Ford Team

April 22, 2023

I have been waiting 2 years for Ford to build my Bronco. Through all the delays and updates, Blake has been there either by phone or text to keep me in the loop. I finally picked up my Bronco last Friday an More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Apr 24, 2023 -

Santa Margarita Ford responded

Congratulations on finally taking delivery of your new Bronco, Ryan! Thank you for your patience throughout such a long process. We're thrilled Blake provided you with excellent customer service. Don't hesitate to reach out if you have any questions. Enjoy your new ride! Regards, The Santa Margarita Ford Team

April 17, 2023

They kept their word on a price over email. It was a very easy deal. More

by dirkupson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Apr 18, 2023 -

Santa Margarita Ford responded

Thank you for your stars. It's so important to us to provide an honest, quality experience, and we're so glad you enjoyed your visit. Congratulations on your new Ford! Regards, The Santa Margarita Ford Team

April 15, 2023

Fifth car I have leased here. Great service and easy to work with. Robbie Moore has handled my last two leases, he does a great job! More

by ajosephson1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Moore, SMF Customer Service
Apr 17, 2023 -

Santa Margarita Ford responded

Welcome back and thank you for being a valued member of the family, ajosephson1126! We're so happy that Robbie delivered another excellent shopping experience. Until next time! Regards, The Santa Margarita Ford Team

April 12, 2023

Very professional and friendly. Great service. Very helpful and makes sure I know what needs to be done and what can wait More

by purplesbsp
Recommend Dealer
Yes
Employees Worked With
Jonathan , SMF Customer Service
Apr 17, 2023 -

Santa Margarita Ford responded

Thank you, purplesbsp! We're thrilled your service visit went seamlessly! We hope your car is running smoothly, and we look forward to delivering excellent service again soon. Regards, The Santa Margarita Ford Team

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