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Santa Margarita Ford

Rancho Santa Margarita, CA

4.9
123 Reviews

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 123 reviews

October 05, 2018

update Honesty is a salesman's best policy. I've updated my response, but I hope you understand a customer's trust in value and integrity from a large Ford More

by upsetcarbuyer01
Customer Service
Recommend Dealer
No
Employees Worked With
Scott Delabar
Oct 06, 2018 -

Santa Margarita Ford responded

I’m sorry you had a poor experience at our dealership. We strive to make all of our customers happy. I would like to talk to you personally. Please call me at 949-459-6800. I’m here to help. Jason Saling, General Sales Manager.

November 10, 2017

Straight forward, Helpful, and Pleasurable! Robbie (my salesman), and his team made my buying experience a pleasure. I told Robbie what I was looking for, he had options ready at his and neighb More

by San Clemente buter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie
November 05, 2017

Wonderful Experience! This was my first new car purchase, and Scott made it a wonderful experience. He encouraged me to take my time in my decision so I made sure I was con More

by Ashleybrauks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Delabar
October 30, 2017

3rd Vehicle We Have Purchased Here! We purchased our 3rd vehicle from Santa Margarita Ford. Always easy to work with. We always use Drazen as our sales guy. He is knowleagable about the More

by Ally Isakson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drazen
October 25, 2017

GO to # 1 FIRST.. Always go to #1 First! I've dealt with 3 other O.C. Ford dealers and then found Santa Margarita Ford. Whenever we are looking for used, fleet or new v More

by Miss Daisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakotah, Jorge, Jason, and Cheryl
October 16, 2017

As always, dealing with Peter at SMFord is wonderful. As always the experience of purchasing a new car with Peter is excellent. He makes it painless and I have used him for the past 9 years. Have purcha More

by Salesman Peter SM Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Peter and Finance manager Jorge.
October 10, 2017

Shortage of T150 Cargo vans.. Tom pulls it off. There was a world wide shortage of Fords new T150 Cargo Vans.. Tom pulled out his bag of tricks, and procured one that I needed. I got a great deal, More

by borg357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Glockner
October 04, 2017

Great Purchase Experience This is the 4th car I have purchased from Santa Margarita Ford. Each time the experience has been the same. Outstanding. Scott Delabar was our sale More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Delabar
September 27, 2017

Purchase and Service My Family purchased a used Ford C-MAX Energi - great experience (and great car, so far). I appreciate when on-line shopping for a used vehicle that Sa More

by Tod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Moore, Roger Espindola
September 23, 2017

Great car purchase experience ! I just bought a used Honda CRV, and the entire process was a great experience. My salesman, David Olender, was VERY helpful and not overbearing. I thi More

by hscphilly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olender