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Santa Margarita Ford
Rancho Santa Margarita, CA
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 122 reviews
March 14, 2021
I have dealt with tons of car dealerships for a little over 20 years. This is the first one I have loved. From service to sales, it has been a pleasure dealing with and they’ve earned customers for life f over 20 years. This is the first one I have loved. From service to sales, it has been a pleasure dealing with and they’ve earned customers for life from myself and my family. More
by jrglass21
Employees Worked With
Robbie Moore sales
February 19, 2021
Santa Margarita Ford was great. Made an appointment for service online. Dropped off my F-150 just to get checked out before a lot of planned driving. Everything was great! service online. Dropped off my F-150 just to get checked out before a lot of planned driving. Everything was great! More
by F-150 driver
Employees Worked With
Freddy Campos
February 19, 2021
Dan Hernandez is the absolute most informed sales person I've met. Devoted plenty of time to explain my new truck. This is now the 4th vehicle purchase at Santa Margarita Ford and have worked with Dan on e I've met. Devoted plenty of time to explain my new truck. This is now the 4th vehicle purchase at Santa Margarita Ford and have worked with Dan on each time. More
by Rawwest
Employees Worked With
Dwayne in the Service Department is great
November 16, 2020
One of the easiest and stress free car buying experience I have ever had. I spoke with Shervin Hashemi and discussed what I was looking for and could afford and he had it ready to test drive when I arrived. I have ever had. I spoke with Shervin Hashemi and discussed what I was looking for and could afford and he had it ready to test drive when I arrived. After the test drive I was introduced to Jeff the sales Mgr. and Dave in finance. Everything was done quickly, professionally and hassle free. More
by G Cannon
Employees Worked With
Shervin,Jeff,Dave
May 01, 2019
Got a brand new Mustang GT on May 18 Experience overall was good, my first new car in the US and I fell for some fees I should't had to pay. Staff is friendly and helpful. My only problem Experience overall was good, my first new car in the US and I fell for some fees I should't had to pay. Staff is friendly and helpful. My only problem was not to have done the homework before stopping in, it wasn't a rip off but I could still save around 3-4K. I think if you get yourself informed before stopping by you would get awesome service and a nice deal! More
by Ernie C
Employees Worked With
Jeremy Quesada
April 02, 2019
Lack of compassion It was fine durring the purchase but once the service department takes over it's just that over. My truck has bin damaged more that repairshave been It was fine durring the purchase but once the service department takes over it's just that over. My truck has bin damaged more that repairshave been done to the point of being in there position for 30 plus days due to repairs having to be made from there mistakes More
by Birdinla
Employees Worked With
Liz, Mike mamic, Jim graham
February 09, 2019
Extremely competitive pricing The newer used vehicles are extremely well priced and in excellent condition. Most are also certified pre owned and very clean. They had many differen The newer used vehicles are extremely well priced and in excellent condition. Most are also certified pre owned and very clean. They had many different colors and models of each used vehicle which made it easier to shop. More
by Sam89
Employees Worked With
Art Miro
December 27, 2018
Ford Fusion purchase Bobbie was our salesman, he was amazing! Patient, professional and very friendly. Not to mention his 22 years of service. Thank you for that! Our next Bobbie was our salesman, he was amazing! Patient, professional and very friendly. Not to mention his 22 years of service. Thank you for that! Our next car purchase we will definitely back to see Bobbie. More
by Brightly
Employees Worked With
Bobbie and Finance
October 05, 2018
update Honesty is a salesman's best policy. I've updated my response, but I hope you understand a customer's trust in value and integrity from a large Ford Honesty is a salesman's best policy. I've updated my response, but I hope you understand a customer's trust in value and integrity from a large Ford dealership is expected. More
by upsetcarbuyer01
Employees Worked With
Scott Delabar
