Santa Margarita Ford
Rancho Santa Margarita, CA
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I always take my cars to Santa Margarita Ford for scheduled oil changes etc. This time Freddy helped me. He is very thorough and courteous. They always let me know when it’s time to do other things l scheduled oil changes etc. This time Freddy helped me. He is very thorough and courteous. They always let me know when it’s time to do other things like buy tires, change filters… I usually get my car back looking wonderful after they wash it. More
I have found all representatives at this dealership to be very responsive to my varying vehicle needs, the service advisor , the service manager, the parts department, the finance department, have all provid very responsive to my varying vehicle needs, the service advisor , the service manager, the parts department, the finance department, have all provided exceptional service in the 4 years I have been taking my 2016 vehicle to them. More
I was looking for a 4 runner and went to RSM Toyota. They didn't have any. I decided to look at a Bronco Sport @ RSM Ford and they had a 4 runner there. It was exactly what I was looking for and the pr They didn't have any. I decided to look at a Bronco Sport @ RSM Ford and they had a 4 runner there. It was exactly what I was looking for and the price was right! They were more than fair with the trade-in I had. No hard sales or pushy sales people. The salesman Vinnie was excellent. I have bought many vehicles in my lifetime and this was by far the easiest. The finance guy, Dave was very helpful answering my questions about extended warranty. I highly recommend RSM Ford. More
Once again , another positive service department experience here at RSM Ford. Fredy Campos handled my concerns and there were 3 warranty issues along with the 15K service and alignment on my 2023 F- experience here at RSM Ford. Fredy Campos handled my concerns and there were 3 warranty issues along with the 15K service and alignment on my 2023 F-150. Work was completed same day, Fredy handled the special order parts for 1 of the warranty concerns, and is actively assisting me on warranty replacement inquiries into my Factory Tonneau cover- I highly recommend him. I always crawl under every car after it gets serviced and I can verify the technicians don’t leave any oil residue, the oil filter is tight and the fluid levels are topped off. It’s the attention to detail I look for and RSM Ford has always met my expectations. They handled service and repairs on my old 2006 F-150 as well as my 2003 Cobra and I always had the same results. Customer for life! More
I have come here twice to buy a new car and both times I went to another Ford dealer without showing them their price and have gotten atleat 4k less.at other dealerships and when I didn't buy they kept chan went to another Ford dealer without showing them their price and have gotten atleat 4k less.at other dealerships and when I didn't buy they kept changing people on Mr trying to close me . More
This was my first experience and it was great. The young man, Salvador who helped me was pleasant and knowledgeable. I listened to his recommendations and he even enrolled me for a rebate that I The young man, Salvador who helped me was pleasant and knowledgeable. I listened to his recommendations and he even enrolled me for a rebate that I knew nothing about. The service was timely and I will return without hesitation. Thank you Salvador and Santa Margarita Ford. More
I had an amazing experience leasing a Bronco, all thanks to Blake. He was incredibly helpful and made the entire process smooth and stress-free. Blake's knowledge and professionalism were evident from the s to Blake. He was incredibly helpful and made the entire process smooth and stress-free. Blake's knowledge and professionalism were evident from the start, and he went above and beyond to ensure I got the best deal possible. I'm thrilled with my new Bronco and couldn't have asked for a better leasing experience. Highly recommend Blake for anyone looking to lease/buying a vehicle! More
Very nice people , did a great job working the best deal for me . Christopher and Nick were fantastic. Patient and eager too help me get the best deal and car I loved . Very knowledgeable on the cars . Love for me . Christopher and Nick were fantastic. Patient and eager too help me get the best deal and car I loved . Very knowledgeable on the cars . Loved these guys I’m telling all my friends to go here to see Christopher More
Great experience working with Clare in the Service Department. She is very knowledgeable, professional, and friendly. Clare is an excellent service advisor who takes pride in her work and has a since Department. She is very knowledgeable, professional, and friendly. Clare is an excellent service advisor who takes pride in her work and has a sincere interest in customers. More
I’ve been to other Ford dealerships and the service department at Santa Margarita Ford is truly superior. I always ask for Fredy Campos, and he is alway great about keeping me updated on my car, answer department at Santa Margarita Ford is truly superior. I always ask for Fredy Campos, and he is alway great about keeping me updated on my car, answers questions patiently and is just all around a very nice, helpful person. The other men and women in the service dept are always friendly and helpful when Fredy isn’t available. I will be a customer of Santa Margarita Ford for life More