Santa Fe Ford

BUYER BEWARE ! ! I recently purchased a vehicle from this dealership. I should have left after the first red flag. But I wanted that specific car so I continued. A ! I recently purchased a vehicle from this dealership. I should have left after the first red flag. But I wanted that specific car so I continued. After driving the car for 3 months we changed the oil. Immediately afterwards the engine started knocking. I took it to a different dealership for repair. Turns out the car needed a new engine before I bought it. An entire engine.Santa Fe tried to cover up the knocking sound with an oil additive. When I brought this to the VPs attention he stated they don't use additives. Once he finally looked at the "inspection " report he started reading Amazon online reviews about the additive thus proving my point about the additive covering up noisy engines.When I called the VP, Mr. Waitcus, to discuss it, he was incredibly rude the whole time. Talking over me every chance he could. He was Very misogynistic, condescending, deceitful and rude. When I expressed that I felt like I got scammed, He started violently screaming and verbally abusing me until I had to hang up. They never did an actual inspection on the vehicle. Just flipped it and sold it. So buyer beware ! You'll likely have to spends thousands on repairs and be treated in the worst possible way if you complain. This is not a reputable dealer at all. This is a step below a buy here pay here.I have bought more reliable cars off of Facebook. Save your money, sanity and time. Go elsewhere! More

This is my go-to dealership whenever I need a new vehicle. The facility is clean and well-stocked with a diverse inventory. The staff are exceptional; they are friendly, knowledgeable, and willing t vehicle. The facility is clean and well-stocked with a diverse inventory. The staff are exceptional; they are friendly, knowledgeable, and willing to go above and beyond to assist you in any way they can. I’ll definitely be back! More

I bought my 2006 ford f250 V10 from them . I've had it for all these yrs. And nothing has gone wrong with it ! Still runs great . Awesome dealer!!! I've had it for all these yrs. And nothing has gone wrong with it ! Still runs great . Awesome dealer!!! More

I recently purchased a 2019 Subaru Outback. There was an issue with the Screen on the radio/navagation system. Well, there was no issue. It was taken care of immediately thanks to Jason. Bet There was an issue with the Screen on the radio/navagation system. Well, there was no issue. It was taken care of immediately thanks to Jason. Between Zach and Jason I have only great things to say about Santa Fe Ford. GREAT Customer Service. Thank you. I really appreciate the service received. More

Buying process was simple, straight forward and they have the best prices within 100 miles! the best prices within 100 miles! More

Amazing experience and love the vehicle. Thank you to Santa Fe ford for the amazing experience. Thank you to Santa Fe ford for the amazing experience. More

very straight forward process, Sean was very easy to work with and communicated well about a part for the vehicle being ordered. with and communicated well about a part for the vehicle being ordered. More

What a difference 5 years makes, they went from great customer service to it sucks to be you. Won't be back and wouldn't recommend ever again. Had the truck I just bought for about a week and the check e customer service to it sucks to be you. Won't be back and wouldn't recommend ever again. Had the truck I just bought for about a week and the check engine light came on. I took it to O'Reilly and the exhaust system is shot. It's a 2019! I called and talked to Randy who pushed me off to Julie who told me " Gator muffler has better prices than we do." No help what so ever. More

Easy dealership to make purchase with on a new Ford F150. Happy to do business with them. Happy to do business with them. More

My salesman and finance manager was Jonathan. This is my 5th car buying from Santa Fe Ford and Jonathan. The process is fast and easy. I am always treated very well. I love doing all my service a This is my 5th car buying from Santa Fe Ford and Jonathan. The process is fast and easy. I am always treated very well. I love doing all my service at Santa Fe Ford as well. I highly recommend Santa Fe ford and Jonathan Robinson for your needs. More