Santa Fe Ford
Alachua, FL
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First thing is first. I do not like car dealerships, Working for one in the past I know some or most can be sketchy and full of #$%* but needless to say this was a great e I do not like car dealerships, Working for one in the past I know some or most can be sketchy and full of #$%* but needless to say this was a great experience. My sales person Julee was kind helpful and went above and beyond to help me purchase the Toyota I called about I will definitely be sending people her way. More
My buying experience with Santa Fe Ford was excellent. From Sales to Finance, it was a very pleasant experience with exceptional service. I heartily recommend Santa Fe Ford! From Sales to Finance, it was a very pleasant experience with exceptional service. I heartily recommend Santa Fe Ford! More
Ease of purchase with a no haggle, customer friendly experience. Everything was great, from sales to financing. Sean McCauley was amazing as was the finance manager. A true five star experience. experience. Everything was great, from sales to financing. Sean McCauley was amazing as was the finance manager. A true five star experience. More
Local dealership. No hassle. No nonsense. No pressure. Gave me $2,500.00 more on my trade. I was able to transfer the value of my maintenance plan and roadside assista No hassle. No nonsense. No pressure. Gave me $2,500.00 more on my trade. I was able to transfer the value of my maintenance plan and roadside assistance to the new vehicle. Ask for Sean! More
Thank you Misty and the entire Sante Fe Ford team. We were traveling from South Florida to Maryland. We experienced a malfunction with our truck. We called Santa Fe Ford from an hour away and they m We were traveling from South Florida to Maryland. We experienced a malfunction with our truck. We called Santa Fe Ford from an hour away and they made room for us in their service schedule. They diagnosed our issue and got us back on the road ASAP. Everyone at the dealership was awesome!! Thank you!! More
Sean was very helpful in selecting a truck of my interest. He was very knowledgeable about all the options available and with all the "bells & whistles". interest. He was very knowledgeable about all the options available and with all the "bells & whistles". More
If I could put ten stars, I would. I traveled down to Gainesville, FL, to help my son buy his first car. My time schedule was super tight, just three days. Looking at other dealershi I traveled down to Gainesville, FL, to help my son buy his first car. My time schedule was super tight, just three days. Looking at other dealerships in Gainesville and Ocala, Sante Fe Ford was the only one offering the cars we could afford. Besides, we had a very good experience with them when we purchased Chrysler NewYorker some 13 years ago, so we decided to go with them this time as well. The car we chose to go with had some issues with the engine at one moment during the test drive. Aside from that, the car was great; my son absolutely loved it. We still decided to proceed with buying it but asked to fix the problem before closing the deal the next day. Sean McCauley from the Sales Department, who worked with us, made his best efforts to accommodate the expedited car service for us. Sean helped us with every step of the process, including auto insurance and a two-year warranty for the car the next day. Unfortunately, one day turned out to be insufficient time to resolve the issue with the engine, and the problem persisted. We were worried and concerned, as I already left the town and my son had to handle the problem alone. We called Sean and explained the situation. Sean and Dave from the Finance Department worked internally to arrange additional car service at Santa Fe Ford. This time it took five days. The car is driving well now and has no problems. My son is super happy and enjoys his car very much. I would like to express my respect and gratitude for exceptional customer and professional service at Santa Fe Ford, and personally to thank Sean McCauley for his unbending patience and moral integrity, commitment to excellence, and willingness to go above and beyond to meet clients' needs and expectations. Great experience, awesome people, and amazing service! Thank you!!! More