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Santa Fe Ford

Alachua, FL

4.8
2,921 Reviews

16330 NW US Hwy 441

Alachua, FL

32615

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Showing 2,921 reviews

June 26, 2012

I was excited about the vehicle that was listed by Santa Fe Ford, although it needed a little work, the car was priced fairly. The ultimate dissatisfaction came from the way in which issues were handled, a More

by hogsrugby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Law
Jun 27, 2012 -

Santa Fe Ford responded

We are sorry you were dissatisfied with your experience here at Santa Fe Ford. We strive to provide the best possible customer service before and after the sale on every occasion, and we have on this occasion as well, however it was not enough. Scott is a professional salesman who goes to great length to provide a pleasant buying experience, I have the utmost confidence if there is a situation that can be resolved we will do our best to reach an amicable conclusion.

Jun 27, 2012 -

Santa Fe Ford responded

I'm also offering to buy the vehicle back at the purchased price, an offer I will extend for two weeks or 1,000 miles, whichever comes first.

June 25, 2012

Warm frendly greeting. Large seletion of new cars. I was taken on a test ride and demonstrated all the options and features of the vehicle. Sales price was very reasonable. More

by johnnyv5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hinson, Ron Hinson
June 22, 2012

Our shopping experience at Santa Fe Ford was truly a more enjoyable experience than we could have ever expected. This is primarily attributed to the friendly, knowledgeable Sales Consultant Joey Key, whi More

by milenkoff66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Key, Joey Key
June 22, 2012

This is the second vehicle I have purchased from Santa Fe Ford. The sales staff are friendly, and helpful. I would recommend purchasing from them, however, if the service department has not changed in the pa More

by vcalyniuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Carpenter
June 21, 2012

After spending a few months of looking for a used car, I ended up buying new....couldn't find a used car (of any kind) for the price and warranty of a new car. Jennifer made this experience as painless as More

by parothd60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Corbett, Jennifer Corbett
June 21, 2012

When I started searching for a younger vehicle I went to Santa Fe Ford first because they are close to my home and I've had fairly good experiences with their service department. Sales rep Eric Carpenter sh More

by rickharrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Carpenter
June 20, 2012

I told theses guys what I wanted and it was totally great watching how thy were able to get it done and can I mention timely, friendly, and honestly? I came to Santa Fe Ford by a recomendation and was so not More

by rjmoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Law and David Zick
June 20, 2012

Virtually painless experience. Great care and consideration given by Scott. Recommend to anyone. Great car, friendly service,good terms. If the need arises, I will purchase here again. More

by kentsorensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Law
June 19, 2012

In the past 5 years my wife and I have purchased 3 preowned vehicles, and 1 new one. The first time that we visited Santa Fe Ford in Alachua, Florida, Ron Hinson, a sales representative approached us More

by mmarchant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hinson, Ron Hinson
June 19, 2012

Ron Hinson is great! He is very knowledgeable about the cars that he sells and readily answers any question. He is great to work with! More

by keithmckernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hinson, Ron Hinson
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