Santa Fe Ford

Eric and Santa Fe Ford made buying our new-to-us used car as painless as possible. I will never waste my time at the Gainesville dealers again. Thank you! as painless as possible. I will never waste my time at the Gainesville dealers again. Thank you! More

I recently purchased a used 2007 Dodge Ram 1500 from Santa Fe Ford. I was in the market as my 1998 Ram had been totaled in a wreck. I saw this particular vehicle on Santa Fe Ford's website. The process Santa Fe Ford. I was in the market as my 1998 Ram had been totaled in a wreck. I saw this particular vehicle on Santa Fe Ford's website. The process began by requesting information on the vehicle from the internet. Ron called the same day and set up a test drive. He was very "low pressure" throughout the entire process. He appeared to be more interested in getting a right fit between the owner and vehicle than selling a particular unit. He was interested in the sale, but he wanted to be sure the correct product was matched with the right client. He asked what the needs of my family were and why I was in the market. Ron was upfront regarding what the vehicle had been used for and gave me the car fax report before he gave me the keys for the scheduled test drive. In finalizing the sale, Ron agreed to fix some minor issues regarding safety equipment and had no issues in having a second mechanic review the vehicle's major components. This is nothing against Santa Fe Ford's service department, as they have treated me well with my other vehicles. Ron was very communicative through the entire process, as a couple of the fix issues were more involved than either of us anticipated. I would highly recommend Ron Hinson to anyone who is seriously considering purchasing a vehicle, new or used. Santa Fe Ford's service and rental departments laid the ground work for me to consider buying from Santa Fe Ford. Ron's demeanor, integrity and style sealed the deal. When I look to purchase/replace a vehicle, I will definitely give Santa Fe Ford the first shot at my business. More

I ordered and received my new Ford F350 and want to thank my sales person Ron Hinson for all his assistance from ordering, updating me on delivery schedule and the delivery process which went exceptionally w my sales person Ron Hinson for all his assistance from ordering, updating me on delivery schedule and the delivery process which went exceptionally well. I have purchased several vehicles over the years from Santa Fe where I would rate them as excellent. In addition the service at Santa Fe is second to none where they have always gone out of their way to make sure they have met my expectations. Special thanks to Carol Still, Santa Fe’s Service Manager for always going out of her way make sure we received prompt excellent service. More

Great service --great price-no hassles and games that other dealers seem to play. Gave accurate description of vech. I saw online. Drove over 125 miles to see the car and wanted to make sure it was as I other dealers seem to play. Gave accurate description of vech. I saw online. Drove over 125 miles to see the car and wanted to make sure it was as I had been told. The only thing that really needs improvement is the clean-up of the car--there was not enough attention to details in cleaning the car. This was minor to me because the most important thing was --price-no hassle-great service-call backs by the Sales consultant Scott Law More

Great Experience would definitely recommend this dealership! I went to many other dealerships before making a purchase and this on offered the best customer service and price! dealership! I went to many other dealerships before making a purchase and this on offered the best customer service and price! More

Eric Carpenter was clearly the best car salesperson I have dealt with in 25 years of purchasing a new car From the first time I spoke with Eric to obtain specific directions to the dealership to the mos have dealt with in 25 years of purchasing a new car From the first time I spoke with Eric to obtain specific directions to the dealership to the most recent inquiry I made to Eric regarding a vehicle question, he was extremely responsive, professional and informative. Eric truly made what typically has been a negative experience - a very positive situation. He and the team at Santa Fe Ford were very consumer focused, demonstrated that they were all interested in meeting my needs, and I felt like Eric and all the team members were working to ensure that my purchase of new truck was a uniquely positive experience. I would definitely buy again from Santa Fe Ford. More

Friendly staff. Listened to what I wanted and helped me find a car that fit my needs at a price I could pay. The dealership has a good selection, and by working with me they pointed me to the right one. find a car that fit my needs at a price I could pay. The dealership has a good selection, and by working with me they pointed me to the right one. More

Haven't purchased a car in 10 years and dreaded doing so but the staff at Santa Fe Ford were exceptionally nice and very low pressure. but the staff at Santa Fe Ford were exceptionally nice and very low pressure. More

The environment and treatment was very friendly and profesional during the whole process. Mr. Key made me feel like I was the only client. His effort to find what I was looking for and keep it in my b profesional during the whole process. Mr. Key made me feel like I was the only client. His effort to find what I was looking for and keep it in my budget showed to me that I was important and not a simple customer. More

Had a great experience at Sante Fe Ford with Eric Carpenter, Jason and Doug. We were treated great, everything was explained well, no pressure. They let us take our time looking and test driving ca Carpenter, Jason and Doug. We were treated great, everything was explained well, no pressure. They let us take our time looking and test driving cars. Would buy from them again and would recommend them to anyone. Great customer service!! More