Santa Fe Ford
Alachua, FL
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I am a returning customer to Santa Fe Ford and the buying experience here is always a pleasure. Our salesman Eric Carpenter was excellent. He went above and beyond to meet our needs and expectations. All experience here is always a pleasure. Our salesman Eric Carpenter was excellent. He went above and beyond to meet our needs and expectations. All staff members we interacted with were all very helpful and polite. When you step inside this dealership, you never feel like "just another customer", they make you comfortable and are extremely easy to work with. I would highly recommend Santa Fe Ford and Eric Carpenter to anyone! More
Began at another ford dealership and received a quote, took the quote to Santa Fe Ford saying that they will beat the price, which they did. Eric Carpenter was the salesman that help me along in the buyin took the quote to Santa Fe Ford saying that they will beat the price, which they did. Eric Carpenter was the salesman that help me along in the buying process was very knowledgeable and friendly. He put no pressure or rush in purchasing something. The dealership had plenty of vehicles. An all around helpful staff, that is military friendly. More
I received a call from the Ford call center and they told my about the 0 % financing on 2012 Ford Edge's. I bought my 2007 Ford Edge from Santa Fe Ford used in 2009, and I love it! with the enticement of 0 my about the 0 % financing on 2012 Ford Edge's. I bought my 2007 Ford Edge from Santa Fe Ford used in 2009, and I love it! with the enticement of 0 % financing I contacted the dealership. Scott Law called me first thing on Monday morning and my husband and I visited the dealership that afternoon. However, there were no 2012 Edge's available but they did offer and show me the edge's available in the area. While there - we were shown a 2013 Edge that was used. After a couple of days of thinking things over we decided on the 2013. My daughter and I arrived at the dealership with my infant grandson and met with Scott Law. I had pre approved loan from my credit union. Within a few hours we were out the door with the 2013 Edge and a lower interest rate they found from a local credit union. I am a Ford Edge fan!! Santa Fe Ford was great to deal with - the secretary in the waiting area was very friendly and I did not catch her name. Scott had us come in the next day to go over any details and have Pete Harris connect the keyless entry code. Also the detail guy was very thorough. More
We found the truck we wanted at a fair price. George was very helpful and straightforward. We did have to pay quite a bit for a second key though, which should have come with a truck of this price. That w very helpful and straightforward. We did have to pay quite a bit for a second key though, which should have come with a truck of this price. That would be the only negative. More
This dealership is great! Everybody there was very friendly. Before I purchased the car I wanted an outside mechanic to check it out for me, and Santa Fe Ford totally cooperated with me and allowed me friendly. Before I purchased the car I wanted an outside mechanic to check it out for me, and Santa Fe Ford totally cooperated with me and allowed me to do so. The car is in great shape and I appreciate all of the help Joey and Ron gave me. More
We have had two great sales experiences with Santa Fe Ford. Both vehicles that we purchased were priced great, under market value, and they gave us a very fair price for our trade. Easiest and best sales Ford. Both vehicles that we purchased were priced great, under market value, and they gave us a very fair price for our trade. Easiest and best sales experience of any dealership we've ever dealt with. From sales to financing, great customer service! Ron Hinson was an excellent salesman and made the whole experience smooth and easy for us, very straight forward and no pressure. More
Jennifer was very friendly and worked hard at getting me financed. She was very patient with me, was not pushy, and allowed me time to think about everything. She answered all my questions thoroughly, and i financed. She was very patient with me, was not pushy, and allowed me time to think about everything. She answered all my questions thoroughly, and if she did not have an immediate answer, she found out the answers for me. All in all, I thought she was a very professional and understanding saleswoman. I received a great deal on a new car, and I am very pleased with it. More
We showed up as potential first time buyers and Joey was very forthright and honest with us. We did not feel as if we were being misled or in danger of being cheated during our time there. He remained ver very forthright and honest with us. We did not feel as if we were being misled or in danger of being cheated during our time there. He remained very professional and understanding when my wife and I decided that we could not make our purchase at that time. We are certain that it was a very frustrating event for him and wish that we had been more clear and decisive that morning. However, the way he rebounded from that disappointing moment and the manner in which he responded is why we plan on going back to make our purchase with Joey in the near future. More
The dealership and the Salesperson especially, Joey Frey was very helpfull, courteous and very accomidating. We would definately recommend both to all of our friends. was very helpfull, courteous and very accomidating. We would definately recommend both to all of our friends. More
Salesperson was great had a great time buying my vehicle. Would deffinatly recomend dealership and salesperson to any one. service was awesome. Really liked the friendliness of the place. And wasnt put under Would deffinatly recomend dealership and salesperson to any one. service was awesome. Really liked the friendliness of the place. And wasnt put under any pressure to purchase a vehicle. More