Santa Fe Ford

Worst service department I’ve ever seen at any dealership ever took my 2022 bronco there to have the front differential and driveshaft put back on after it was damaged while helping a family of four out of a ever took my 2022 bronco there to have the front differential and driveshaft put back on after it was damaged while helping a family of four out of a watery ditch during the middle of a hurricane. Dealership replaced the front differential did not put the driveshaft back on therefore they have no idea whether what they did actually fixed it. Chris in the service department did not care. He said basically it was my fault my problem they weren’t responsible for it. They wouldn’t do it even though that’s what I took my truck in for was to be fixed. They did not fix it. They did not repair it and they do not They do not care they did over $3000 with work. They have no idea if it was completed correctly or if the truck works right and they refuse to accept responsibility or have anything to do with it from this point forward I’m retired four military veteran and an emergency room travel nurse because I am not local to the area and they don’t think they will earn my business and sales. They do not care about me. They treat me as a second-class citizen. They disregard me and they are Condescending and dismissive. More

Service department did not complete work on my Bronco 2022 full-size bronco brought it in to have the front differential replaced and a driveshaft put back on and make sure everything was in working orde 2022 full-size bronco brought it in to have the front differential replaced and a driveshaft put back on and make sure everything was in working order they replaced the front differential did not put the driveshaft back on sent it home to me stating they would not put it back on because they did not take it off so basically they have no idea if the work they completed fixed they were condescending rude and dismissive in the service department basically said tough luck. It’s your problem. We got nothing to do with it. We didn’t take it off. We’re not putting it back on. More

Horrible dealership refuses to take responsibility for its service department refuses to provide proper service to his customers does his little work as possible performs as little effort as possible, The its service department refuses to provide proper service to his customers does his little work as possible performs as little effort as possible, They are rude and dismissive Whenever questioned about their services More

This is the second vehicle bought from them. Aleays easy to work with and great prices. Sean, my sales guy, was great and friendly. Aleays easy to work with and great prices. Sean, my sales guy, was great and friendly. More

Great motivated employees that strive to achieve customer satisfaction. Great service department. Deshia Bryan goes above and beyond. It's a pleasure dealing with her and keeping the new car in good shape. satisfaction. Great service department. Deshia Bryan goes above and beyond. It's a pleasure dealing with her and keeping the new car in good shape. More

Mr. Darrius Jones had amazing customer service, was very helpful throughout the process of buying my first car!!! Couldn’t ask for a better dealer!!!!!!!! helpful throughout the process of buying my first car!!! Couldn’t ask for a better dealer!!!!!!!! More

people are people friendly, Mr. Jones is very knowledgeable of the car business, great salesman skills, he answered every question with assurance of making sure we got the best deal Jones is very knowledgeable of the car business, great salesman skills, he answered every question with assurance of making sure we got the best deal. Thanks Darrius. More

Amazing customer service! I’ve gotten all of my vehicles from SF Ford in alachua even my rentals and I am always satisfied! I’ve gotten all of my vehicles from SF Ford in alachua even my rentals and I am always satisfied! More

Darrius Jones was the best employee! ! very helpful & resourceful! He answered every question to the best of his advantage! I will be returning. ! very helpful & resourceful! He answered every question to the best of his advantage! I will be returning. More