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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
171 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 171 reviews

March 01, 2024

Very satisfied with the costumer service I received, Kendall Trujillo was most helpful and professional More

by Valesme1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Trujillo
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Mar 03, 2024 -

Santa Fe BMW responded

We're delighted to hear that you were very satisfied with the customer service provided by Kendall! Thank you for taking the time to share your positive feedback. We appreciate your business and look forward to serving you again in the future.

February 29, 2024

Good fast and quick service. Did not get a car wash however. Robert was great More

by alexwerber1
Recommend Dealer
Yes
Employees Worked With
Robert, Kendall, Casey, Trevor, Manny
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Mar 03, 2024 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 29, 2024

Very professional and accommodating. I was able to get in and out and on my way in no time. More

by nicollebaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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Mar 03, 2024 -

Santa Fe BMW responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

I would like to say a big thank you to Candle for her professionalism and good services we had for a last minute booking for an oil change on February 5th 2024. They did a A1 job and washed my car it was More

by lyndalatulippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candle
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Mar 02, 2024 -

Santa Fe BMW responded

Thank you for taking the time to express your gratitude! It's wonderful to hear that Candle provided professional and excellent service during your last-minute oil change on February 5th, 2024. The fact that we efficiently took care of your request, even during a road trip from Canada, is a testament to our dedication to customer satisfaction. Safe travels on your road trip, and we appreciate your kind words!

February 22, 2024

I especially appreciated having a loaner car. Robert has been very attentive and helpful. Thank you. More

by Rainy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Feb 25, 2024 -

Santa Fe BMW responded

We're glad to hear that you appreciated having a loaner car and that Robert has been attentive and helpful. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 20, 2024

My first buying experience with Alvin Rael was outstanding. The first service visit with Robert was on a scale 1-10 about an 11! More

by Danielborrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Rael, Robert
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Feb 24, 2024 -

Santa Fe BMW responded

We're thrilled to hear that your first buying experience with Alvin Rael was outstanding and that your first service visit with Robert exceeded expectations. Providing excellent service, whether in sales or maintenance, is a priority for us. Thank you for choosing us, and we appreciate your positive feedback! We look forward to continuing to exceed your expectations in the future!

February 13, 2024

Good experience, great coffee machine, all staff very attentive, Robert was great, my car is clean! More

by gigikayjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2024 -

Santa Fe BMW responded

Thank you for the kind words Gigi! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 08, 2024

Dealer service department is friendly, fair, and honest. Appointment system and follow up survey people are annoying More

by jdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Feb 10, 2024 -

Santa Fe BMW responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

Friendly staff. Informative and helpful workout being pushy. I appreciate that type of service. If you’re in the market for a vehicle, definitely make this the deale More

by sandybrown811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domacio Peralta
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Feb 03, 2024 -

Santa Fe BMW responded

Thank you for your positive comments! We're delighted to hear that our staff was friendly, informative, and helpful without being pushy. Providing a pleasant and informative experience is what we aim for. We appreciate your recommendation and look forward to serving you again!

February 01, 2024

They are efficient and friendly. Robert is always great at explaining the service. They are prompt in getting our Mini back to us More

by Cloudleap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz
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Feb 03, 2024 -

Santa Fe BMW responded

It's fantastic to hear that you had an efficient experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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