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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
118 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 118 reviews

December 05, 2023

Knowledgeable sales and service staff. They take the time to answer your questions. They’re courteous and do their best to meet get the work done in a timely manner. More

by Greg Byrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall their names.
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Dec 06, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 27, 2023

I have received high quality work at Santa Fe BMW and trust their expertise and integrity. Have been a customer for years. More

by Rebecca W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall
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Nov 30, 2023 -

Santa Fe BMW responded

It's fantastic to hear about your positive and enduring experience with Santa Fe BMW! Trust in their expertise and integrity is so crucial when it comes to car maintenance and service. Building a longstanding relationship with a service center often speaks volumes about the quality of work they consistently provide. Thank you for your business!

Helpful
November 26, 2023

Excellent service with great communication. You just can’t beat the awesome service. Santa Fe BMW has been great with us ensuring that our vehicle gets serviced and when parts are needed they h More

by antonio.sena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz
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Nov 30, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 21, 2023

Fast courtesy service by a person who listened Extras car wash and vacuum mean a lot More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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Nov 23, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 20, 2023

Love thé Staff! !! Thé Texas Dealer doesn’t understand the Santa Fe customer profile, A strongly male centered business. I am female and make all our car decisions, p More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor, Jeremy
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Nov 21, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at pday@santafebmw.com. I look forward to speaking with you. Patrick Day, General Manager

Helpful
November 19, 2023

Great service, efficient, great shuttle service, everything explained. Very grateful for Robert in the service department More

by Dana Altman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 21, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 17, 2023

Service department is very busy and although it has gone though some changes, Trevor is doing an awsome job of managing the department. More

by Dorothym.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa
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Nov 21, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Trevor provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 10, 2023

Over promise; under deliver. Not on time, costs not fully disclosed. Every interaction has been disappointing. More

by j.reiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Nov 13, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for the negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at pday@santafebmw.com. I look forward to speaking with you. Patrick Day, General Manager

Helpful
November 07, 2023

Friendly and timely Service Dept Darren and Ken are excellent. I plan to continue visiting. More

by artmerrick25
Recommend Dealer
Yes
Employees Worked With
Kendall, Darren
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Nov 09, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Darren and Ken provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 30, 2023

The service staff was very polite and professional. Even at the end of the day on Friday afternoon. More

by choover333
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New hire
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Nov 01, 2023 -

Santa Fe BMW responded

Politeness and professionalism from the service staff, even on a busy Friday afternoon, are commendable qualities. It's great to hear that you received such good service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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