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Santa Fe BMW

Santa Fe, NM

4.7
171 Reviews

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 171 reviews

July 19, 2024

I would like to review Santa Fe BMW for their great service department. We were on vacation in Santa Fe “we love their New Mexican food “and had a problem with our X5 so we went to this dealership for More

by slycraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Trevor
Jul 20, 2024 -

Santa Fe BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Santa Fe BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

My first time in with my 430 i. I was treated very well. I look forward to my return trip. More

by Vwarren5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Jul 15, 2024 -

Santa Fe BMW responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

Sam and his team are very helpful and clearly know what they’re doing. Sam took the time to explain a few technical details and I really appreciated that. More

by haley.a.holm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 15, 2024 -

Santa Fe BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Very courteous, respectful. Their knowledge of the cars is understandable to me the customer. I appreciate how welcoming they are More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra James Joel
Jun 15, 2024 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Nice people, good service, great cars… thank you! This is my second car from them, and I’m still happy with the dealership. More

by tonymalmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan and Trevor
Jun 13, 2024 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

Well it’s always a good time at Santa Fe BMW it would’ve been nice if he would’ve excepted my $25 discount for my oil change she said I was already discounted but the day after I got another coupon saying t More

by billyq1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 10, 2024 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for not informing you about another discount for your next service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at pday@group1auto.com. I look forward to speaking with you. Patrick Day, General Manager

Jun 10, 2024 -

billyq1971 responded

I can be reached at 303-514-8961, my email is billyq1971@gmail.com, I’m not really sure what type of response you wanting from me at this point. I will wait on any other offer that you have. Thank you for your response to my concern.

Jun 12, 2024 -

Santa Fe BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

June 07, 2024

I was there 2 1/2 hours with a scheduled oil change. I was because they all took lunch the same time More

by knsmith7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 17, 2024 -

Santa Fe BMW responded

I appreciate you taking the time to inform me about your recent oil change. I deeply regret any inconvenience you may have encountered due to how long it took to complete. I would like the opportunity to make things right and restore your trust as a valued client. Please reach out to me using the co ntact information provided. Thank you for your feedback, and I’m looking forward to understanding more about what took place during your experience. Patrick Day General Manager pday@group1auto.com

June 05, 2024

Honest, knowledgeable place to shop, salesman knows his cars, along with great management, clean and courteous dealership. More

by gonytrujillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Day, Andrew
Jun 07, 2024 -

Santa Fe BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Santa Fe BMW. We hope you have a great day!

June 04, 2024

Susan Grab answered all of my questions during the ordering process of my X3 M40i. She was polite and respectful towards my significant other and I when it was time to pick up my new car. She has amaz More

by rbccornelas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Grab
Jun 07, 2024 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

The Santa Fe BMW staff were friendly, professional and knowledgeable when I took car in for maintenance. The dealership is well maintained. More

by jc.frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan
Jun 04, 2024 -

Santa Fe BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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