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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
118 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 118 reviews

December 31, 2023

This place has friendly experienced helpful. people. The main problem is the estimating and billing system. It’s complicated and requires various kinds of access codes for the agents. The result More

by stevemerlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Corriz
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Jan 03, 2024 -

Santa Fe BMW responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
December 29, 2023

I had my 2008 BMW 750Li service for alignment. Kendall was very friendly. Kendall explained the issues honestly. Will come back again. More

by Bill Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Trujillo
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Dec 30, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Kendall provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 29, 2023

Welcoming approach; salesman available and informative; no sales pressure; pickup of car on arrival made easy by salesman and finance manager. No hassle. More

by Preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domacio Peralta
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Jan 03, 2024 -

Santa Fe BMW responded

Congratulations on your new vehicle! We are thrilled to have provided you with a welcoming sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 28, 2023

I had a great experience at Santa Fe BMW. James Day made my purchasing experience as smooth as possible. I highly recommend this dealership. More

by britolarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Day
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Dec 29, 2023 -

Santa Fe BMW responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
December 28, 2023

Worked with James Day on ordering and purchasing my new 24 M2. Seamless transaction, highly recommend! More

by matthewbrito91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Day
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Dec 29, 2023 -

Santa Fe BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 14, 2023

I always get prompt and reliable service. It is quite satisfying. I will keep using the service More

by Chonghchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Dec 16, 2023 -

Santa Fe BMW responded

That's wonderful to hear! Consistent and reliable service is invaluable, especially when it comes to car maintenance. It's great that you've had such positive experiences, and your loyalty to the service speaks volumes about our quality. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

The service was timely and professional. The people at the service center were very polite and thorough in their wxplanations More

by ingrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
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Dec 14, 2023 -

Santa Fe BMW responded

It's great to hear about your positive experience! Timely service and thorough explanations make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 09, 2023

Staff always so helpful and friendly - dealership always clean and enjoy the coffee!! Thank you More

by brosburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 12, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 08, 2023

The car is well serviced in a timely fashion. Customer care is friendly and supportive. More

by Danbaggett842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall
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Dec 12, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 05, 2023

As always, the service was welcoming, polite and thorough. Though this time they forgot to add a driver's license holder - turned out not to fit when they tried. The car did not appear to be washed, More

by dnmeyerii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Dec 07, 2023 -

Santa Fe BMW responded

It's great to hear that the service was welcoming, polite, and thorough, showcasing exemplary professionalism from our service personnel. While there might have been a minor oversight with the driver's license holder and the car wash, it's positive that the overall experience in terms of customer service remained outstanding. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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