Santa Fe BMW
Santa Fe, NM
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I would like to review Santa Fe BMW for their great service department. We were on vacation in Santa Fe “we love their New Mexican food “and had a problem with our X5 so we went to this dealership for service department. We were on vacation in Santa Fe “we love their New Mexican food “and had a problem with our X5 so we went to this dealership for repair. I feel they went beyond our expectations to get us back on the road. Thanks to Robert and Trevor for all they did for us. Eddie and Debbie Slye More
Sam and his team are very helpful and clearly know what they’re doing. Sam took the time to explain a few technical details and I really appreciated that. they’re doing. Sam took the time to explain a few technical details and I really appreciated that. More
Very courteous, respectful. Their knowledge of the cars is understandable to me the customer. I appreciate how welcoming they are Their knowledge of the cars is understandable to me the customer. I appreciate how welcoming they are More
Well it’s always a good time at Santa Fe BMW it would’ve been nice if he would’ve excepted my $25 discount for my oil change she said I was already discounted but the day after I got another coupon saying t been nice if he would’ve excepted my $25 discount for my oil change she said I was already discounted but the day after I got another coupon saying that I could get an oil change for $99? Go figure. More
Susan Grab answered all of my questions during the ordering process of my X3 M40i. She was polite and respectful towards my significant other and I when it was time to pick up my new car. She has amaz ordering process of my X3 M40i. She was polite and respectful towards my significant other and I when it was time to pick up my new car. She has amazing customer service skills and I can tell she enjoys her job!b The manager was very friendly and easy going. He made the financial part of the process comfortable and definitely less stressful. He provided information regarding the different types of insurance they offer to protect my investment. Oh, and I cannot forget the coffee! They have a machine that blends the coffee beans providing customers with a fresh cup of joe. Staff all around us smiled and seemed very friendly as well. The dealership is full of windows providing with natural light. They also have multiple new cars for customers to see. Over all a very pleasant experience. Thank you BMW in Santa Fe, NM. More