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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
177 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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By Type

Showing 177 reviews

December 14, 2024

Excellent service. Car was ready on time and runs well. Would recommend them to a friend More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 16, 2024 -

Santa Fe BMW responded

Hi Claire, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2024

Returned the car dirty both on the inside and outside. Far from excellence in client service. They also made two reservations for the same vehicle on the same day, which we only realized afterwards as the More

by esvivier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown who was responsible for the service and cleaning.
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Dec 03, 2024 -

Santa Fe BMW responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Patrick Day General Manager pday@santafebmw.com

November 25, 2024

Efficient and excellent service. Timely and good workmanship. Good car wash. Good explanations. 2 more words More

by Iamsteve108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa
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Nov 28, 2024 -

Santa Fe BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 24, 2024

It took a month to repair. It cost 10000 dollars. Communication was terrible. Wasn’t diagnosed or repaired after the first three weeks so had to return and pay again for diagno More

by rsgossum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
Report | Print
Nov 27, 2024 -

Santa Fe BMW responded

Rsgossum, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Patrick Day General Manager pday@santafebmw.com

November 23, 2024

The service was efficient. The service provider was courteous and knowledgeable and kept me informed about the service tome More

by sggaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Nov 25, 2024 -

Santa Fe BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Santa Fe BMW

November 22, 2024

Everything I requested was taken care of in a timely manner. Robert was very helpful & attentive. More

by monksaiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 25, 2024 -

Santa Fe BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Santa Fe BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2024

Mr. Corriz was excellent, got my car serviced quickly and helped me get a ride. More

by angela.ortiz.msn
Recommend Dealer
Yes
Employees Worked With
Mr. Corriz
Report | Print
Nov 22, 2024 -

Santa Fe BMW responded

Hello, we're happy you found our staff to be so helpful during your experience here at Santa Fe BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2024

I drove over to Santa Fe BMW with a slight air leak coming from one of my tires. It was on a Saturday and Mr. Robert Corriz assessed the problem and in no time the tire was repaired and we were back on More

by rllucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz
Report | Print
Nov 12, 2024 -

Santa Fe BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Santa Fe BMW. Thanks for the recommendation, and have an amazing day!

November 09, 2024

Robert was excellent with taking care of my vehicle and keeping me in the loop on it’s status, the price to repair, and estimated ready time More

by Sbb31430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 12, 2024 -

Santa Fe BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Was very friendly and took the time too talk to us about what our bmw also needed More

by Spurs2134!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Coriz
Report | Print
Nov 09, 2024 -

Santa Fe BMW responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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