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Santa Fe BMW

Santa Fe, NM

4.7
189 Reviews

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 189 reviews

March 21, 2025

A wonderful team, great atmosphere, fast and efficient service and nice refreshments while you are waiting! More

by Lexi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 22, 2025 -

Santa Fe BMW responded

Hi Lexi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2025

Trevor was very friendly and helpful as soon as we walked into the dealership. We will be back More

by aa68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 19, 2025 -

Santa Fe BMW responded

Hi, we're happy you found Trevor to be so supportive during your experience here at Santa Fe BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

The dealership needs more staff. It appears that the advisers are overwhelmed with too much work and unable to respond to phone calls in a timely manner. I waited 15 minutes on hol More

by raqueli.f7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Mar 08, 2025 -

Santa Fe BMW responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Patrick Day General Manager Santa Fe BMW (505) 303-7751 pday@santafebmw.com

February 21, 2025

Everyone professional and got the work done in the time they told me. Mlalso answered questions and helped me make changes in my Driver settings More

by merviannat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT
Feb 23, 2025 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

My husband brought my car in to replace a tire. This dealership has serviced our BMWs for the 15 years in New Mexico. They are reliable, efficient and excellent in every way. We continue to be h More

by smhouck48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not know
Feb 24, 2025 -

Santa Fe BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

I really enjoy my encounter with the personal. A special thanks to the young man who was coordinating the services. His reception and his dedication to please the customer was commendable. More

by suzannegaulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Feb 19, 2025 -

Santa Fe BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2025

Trevor Espinoza in service and Domacio Peralta in sales are both very responsive, knowledgeable and helpful. More

by David81224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinoza.
Feb 18, 2025 -

Santa Fe BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 11, 2025

Domacio showed us a 2023 Nissan Murano inthelate Saturday afternoon. There was no pressure to buy and ended purchasing the Murano. I am due a detail and will go back for that. A couple of things they have to More

by bluemoonflowr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domacio, Andrew, Ivan
Feb 12, 2025 -

Santa Fe BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2025

Very fast process getting everything done. Car was ready to go or pick up after test driveSalesman knew everything about the car. More

by tdugger1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and James. Ivan in financing
Feb 07, 2025 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2025

Everyone is always helpful. Friendly. Our last service was fast, we didn't have to wait long since we travel 3 hours. More

by rstarr4618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 03, 2025 -

Santa Fe BMW responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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