Santa Fe BMW

If you want to be treated well, get a car that's reliable, and pay a fair price for good work then look for another dealership....this is not the place. reliable, and pay a fair price for good work then look for another dealership....this is not the place. More

This dealership thinks that they are doing us a favor by allowing us to purchase their cars. With the exception of the new service manager (Andy) the "service" people make it clear that they regard the cust allowing us to purchase their cars. With the exception of the new service manager (Andy) the "service" people make it clear that they regard the customers as dirt under their toenails. And the owners are more preoccupied with their dealership in Albuquerque. If you are used to the kind of service that most luxury car dealers deliver, you are in for a very rude shock. I have a lemon but I'd have to sue and wait for years, because the dealership is not going to obey the law and the service department, despite Andy's best efforts, is simply second rate. More