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Santa Fe BMW

Santa Fe, NM

4.7
153 Reviews

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 153 reviews

July 10, 2023

Very professional and friendly. Also very reasonably priced. Comfortable lounge to wait in. Loaner cars available as well. More

by Jcordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Castillo
Aug 04, 2023 -

Santa Fe BMW responded

We are glad we could help!

June 30, 2023

Always very nice and work to accommodate whatever you need. Fast and efficient. One of the best dealerships I have dealt with. More

by mulevalleyranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 02, 2023 -

Santa Fe BMW responded

At Santa Fe BMW, we are very happy to hear that our service team has always been able to provide you with an enjoyable experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

June 30, 2023

Everyone was very nice and my needs were addressed. Everything was communicated well and I was happy with the service. More

by uncleshasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of Name.
Aug 02, 2023 -

Santa Fe BMW responded

At Santa Fe BMW we are very pleased to hear that our service team was able to provide you with an enjoyable experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

June 23, 2023

Very attentive, helpful and personable. Susan Grab was always available and answered all our questions More

by bridgettmay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Susan Grab
Jun 27, 2023 -

Santa Fe BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Robert Corriz provided excellent and prompt service. I will request him next time, too. Thanks. More

by Sfschicago
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert and Chris
Jun 24, 2023 -

Santa Fe BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Santa Fe BMW!

June 15, 2023

James Day was a great salesman. James was kind and patient. James answered all of my questions. I am happy and satisfied it’s my new car. More

by Michelle Sena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Day, Abraham Santistevan
Jun 19, 2023 -

Santa Fe BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 08, 2023

This is my second experience with them. First was terrible and I was reluctant to try again. But I did since there are few alternatives where I live. I scheduled new tires installation. S More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 14, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for what you have experienced with Santa Fe BMW Motorcycles. I would like an opportunity to address your concerns and to earn your business, please contact me at pday@santafebmw.com. I look forward to speaking with you. Patrick Day General Manager

Jun 15, 2023 -

Will responded

Thanks for the reply. There was really no need to reply. As mentioned, the service appointment went very well. I was in the market for some new gear but just didn't see a large selection. It's a small shop and the amount of inventory is an issue for your business (any business for that matter). Keep at it so you can grow.

June 07, 2023

Very personal attention. Especially accommodating by taking care of my car immediately. The battery needed replacing so I would have essential transportation. Same day servic More

by fitzgibbonsally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
Jun 10, 2023 -

Santa Fe BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 07, 2023

I had an issue with my x5 while on a road trip and the service center did a great job of taking care of everything needing to be done and gave excellent advice and customer service. Thank you SF BMW! More

by Gjschafer3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan and Jeremy
Jun 10, 2023 -

Santa Fe BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

Very efficient and friendly,expensive but competent to find problems and resolve them. Keeps customers informed about status of work. More

by depeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 10, 2023 -

Santa Fe BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!