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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
153 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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By Type

Showing 153 reviews

December 14, 2023

I always get prompt and reliable service. It is quite satisfying. I will keep using the service More

by Chonghchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Dec 16, 2023 -

Santa Fe BMW responded

That's wonderful to hear! Consistent and reliable service is invaluable, especially when it comes to car maintenance. It's great that you've had such positive experiences, and your loyalty to the service speaks volumes about our quality. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

The service was timely and professional. The people at the service center were very polite and thorough in their wxplanations More

by ingrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
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Dec 14, 2023 -

Santa Fe BMW responded

It's great to hear about your positive experience! Timely service and thorough explanations make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Staff always so helpful and friendly - dealership always clean and enjoy the coffee!! Thank you More

by brosburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 12, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

The car is well serviced in a timely fashion. Customer care is friendly and supportive. More

by Danbaggett842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall
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Dec 12, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

As always, the service was welcoming, polite and thorough. Though this time they forgot to add a driver's license holder - turned out not to fit when they tried. The car did not appear to be washed, More

by dnmeyerii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Dec 07, 2023 -

Santa Fe BMW responded

It's great to hear that the service was welcoming, polite, and thorough, showcasing exemplary professionalism from our service personnel. While there might have been a minor oversight with the driver's license holder and the car wash, it's positive that the overall experience in terms of customer service remained outstanding. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Knowledgeable sales and service staff. They take the time to answer your questions. They’re courteous and do their best to meet get the work done in a timely manner. More

by Greg Byrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall their names.
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Dec 06, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

I have received high quality work at Santa Fe BMW and trust their expertise and integrity. Have been a customer for years. More

by Rebecca W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall
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Nov 30, 2023 -

Santa Fe BMW responded

It's fantastic to hear about your positive and enduring experience with Santa Fe BMW! Trust in their expertise and integrity is so crucial when it comes to car maintenance and service. Building a longstanding relationship with a service center often speaks volumes about the quality of work they consistently provide. Thank you for your business!

November 26, 2023

Excellent service with great communication. You just can’t beat the awesome service. Santa Fe BMW has been great with us ensuring that our vehicle gets serviced and when parts are needed they h More

by antonio.sena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz
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Nov 30, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Fast courtesy service by a person who listened Extras car wash and vacuum mean a lot More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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Nov 23, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Love thé Staff! !! Thé Texas Dealer doesn’t understand the Santa Fe customer profile, A strongly male centered business. I am female and make all our car decisions, p More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor, Jeremy
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Nov 21, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at pday@santafebmw.com. I look forward to speaking with you. Patrick Day, General Manager

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