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Santa Cruz Toyota
Capitola, CA
622 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 622 reviews
September 15, 2025
The remodeled waiting room is very nice. I am glad you kept the popcorn machine. Service was fast. I am glad you kept the popcorn machine. Service was fast. More
by margiecarter1110
Verified CustomerEmployees Worked With
September 14, 2025
Mark is the best! Can trust that the work done is safe and accurate. Very friendly and courteous staff. Can trust that the work done is safe and accurate. Very friendly and courteous staff. More
by hatficon70
September 13, 2025
Thank you, friendly,kind & professional. I received good guidance on repairs & maintenance for my vehicle. I received good guidance on repairs & maintenance for my vehicle. More
by declined3
Employees Worked With
September 13, 2025
Joey Jeffery’s and Nathan’s are amazing they made the car buying process such a great experience. They have me for life as a customer. I always send all my friends to them for car buying. buying process such a great experience. They have me for life as a customer. I always send all my friends to them for car buying. More
by nicholasgibson09
September 12, 2025
Absolutely amazing experience dealing with the best team for car buying. Can not thank Joey Nathan and Simon enough for always taking care of me and making things happen. Even Pablo for all the help. Servic for car buying. Can not thank Joey Nathan and Simon enough for always taking care of me and making things happen. Even Pablo for all the help. Service department is also amazing and they do a great job on getting all service needs met. They even gave me a rental for a hour before so I wasn’t sitting around. Thank you Santa Cruz Toyota. More
by nicholasgibson09
Employees Worked With
September 12, 2025
quick response even on labour day, flexibility for provide car choices, warm attitude during the process provide car choices, warm attitude during the process More
by Chen
September 11, 2025
Took advantage of me. Totally scammed me. Example: charged me to check my exterior lights. Really? They have sensors which would tell me for free. Wanted $1200 to replac Totally scammed me. Example: charged me to check my exterior lights. Really? They have sensors which would tell me for free. Wanted $1200 to replace the struts on my liftgate. They were just dirty. More
by somoore
Employees Worked With
None.
September 11, 2025
I really like the whole setup at Santa Cruz Toyota, open clean and comfortable, plus if you have to wait snacks. Easy access from Hwy 1, tucked off the main roads, lots of parking. No price surprises on r clean and comfortable, plus if you have to wait snacks. Easy access from Hwy 1, tucked off the main roads, lots of parking. No price surprises on repairs or, all spelled out before so you agree upfront. No one likes to pay, I do think it a little spendy for some things you can do yourself. Good service, patient and friendly. I was surprised that after $700+, very few cars in (it was a Sunday) the car wasn’t cleaned and vacuumed like we’ve had before and other dealership usually do More
by Dvweygand
Employees Worked With
