Santa Barbara Auto Group
Santa Barbara, CA
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The staff were professional and have everything ready during my visit. they were helpful in getting me the information needed. Overall experience was great. during my visit. they were helpful in getting me the information needed. Overall experience was great. More
This is the 4th Audi I have owned, definitely my last. The performance of the car is basic, but will get you from point A to point B. The primary frustration is that the AudiConnect app never works. It The performance of the car is basic, but will get you from point A to point B. The primary frustration is that the AudiConnect app never works. It is sold as a great tool to monitor and control your vehicle, however has only worked 1 out of the 6 months I have owned the vehicle. The dealership and Audi have been ineffective at addressing the issue. I spend hours each week waiting on hold, sometimes up to 2.5 hours, to find out if they have resolved the issues. Each week I submit the screenshots with the error codes and the weeks roll by with no follow up from Santa Barbara Auto group or Audi Corporate. The dealership says they have no solution and suggest there is nothing they can or will do. Don’t waste your money with Audi. More