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Sansone Toyota

Avenel, NJ

4.9
4,356 Reviews

90 U.S. 1

Avenel, NJ

07001

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Showing 4,356 reviews

July 25, 2026

Buying my Fifth vehicle from Sansone Toyota. Always come here first. Never disappointed. Sales Manager Charlie is very helpful, never feel pressured here. Salesman Ammar was super helpful, kind More

by machiavalian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amma Dahhan, Charlie Czerniawski
July 25, 2026

Va más allá Israel Cabrera hizo más de lo esperado para conseguirme el carro que quería. Siempre estuvo pendiente y resolvió todo. Muy dedicado y profesional. Ask for Israel More

by ander6366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel J Cabrera
July 25, 2026

Jose is a fair and honest salesman. He is very knowledgeable regarding all Toyota vehicles. He has been a pleasure to deal with and I would strongly recommend him for vehicle purchase More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Yap, Charlie Czerniawski
July 24, 2026

Very professional and courteous staff. My trip for car service was really nice experience. My service advisor Dinahlee Rios provided excellent service. More

by ashok_vapiwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dinahlee Rios
July 24, 2026

I've been bringing my Toyota Tacoma to Sansone Toyota for service, but my recent experience was unacceptable. After an oil change, I discovered oil leaking from a loose drain plug that was hand-tight at best More

by fanjum1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrei
Jul 30, 2026 -

Sansone Toyota responded

Thank you for sharing your feedback. We take concerns about service quality and workmanship very seriously and are disappointed to learn that you left with this impression following your recent visits. Our goal is to provide accurate, thorough service and clear communication during every appointment, and we understand how frustrating it can be when expectations are not met. While we cannot verify the specifics of the situations described, we recognize the importance of addressing customer concerns promptly and professionally. We appreciate you bringing these matters to our attention and regret that your confidence in our dealership was impacted. If you would be willing to discuss your experience further, please contact our Customer Care Manager, AnnaLisa Bautista, directly at lbautista@sansoneauto.com, so we can better understand your concerns and review them appropriately. We value your business and your feedback.

July 24, 2026

I have purchased multiple vehicles from other dealerships. This one has far been the worse from start to finish . I felt my sales guy wasnt knowledgeable about the truck I wanted .Almost sold me More

by Mets202003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chidi Aliche
Jul 30, 2026 -

Sansone Toyota responded

Thank you for taking the time to share your feedback. We are disappointed to hear that your experience did not meet your expectations, as we strive to provide clear communication, knowledgeable assistance, and a smooth purchasing process for every customer. We understand how important it is to feel informed and supported throughout each stage of a vehicle purchase, from selecting the right vehicle to completing paperwork, trade-in coordination, registration updates, and delivery. While experiences can vary, your comments highlight areas of concern that we take seriously and continuously review as part of our commitment to improving the customer experience. We appreciate you choosing our dealership and regret that you left with this impression. If you would be willing to discuss your experience further, please contact AnnaLisa Bautista at lbautista@sansoneauto.com so we can better understand your concerns and address them appropriately. Thank you for your feedback.

July 23, 2026

Javier made our car buying experience easy and stress-free. He was kind, patient, professional, and answered all of our questions. We really appreciated his excellent customer service and would hi More

by leslyyortega01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
July 22, 2026

Wonderful experience at Sansone Toyota. I came back here for the second time and coming home with a rav4. Chidi walk me through the whole process and made everything easy More

by brianthai18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
July 22, 2026

Javier me ayudo en la compra de mi 1 Toyota RAV4 2026 HYBRID GRACIAS recomendare todos mis amigos More

by Juanjosetripleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
July 22, 2026

I came here because a friend recommended Israel Cabrera, and now I understand why. He's knowledgeable, patient, and genuinely cares about helping customers. The process was quick and transparent, and I'm l More

by ROBERLANDYGRACIA777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel J Cabrera
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