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Sansone Toyota
Avenel, NJ
4,210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 23, 2026
I had an absolutely fantastic experience at Sansone Toyota thanks to Chidi Aliche! If you are looking for a car, he is the person to see. Chidi was incredibly professional, knowledgeable, and patient t Toyota thanks to Chidi Aliche! If you are looking for a car, he is the person to see. Chidi was incredibly professional, knowledgeable, and patient throughout the entire process. He went above and beyond to find the perfect car for me and, most importantly, worked hard to get me the absolute best price, making my dream car a reality. I felt truly valued as a customer and never felt pressured. I highly recommend anyone visiting Sansone Toyota to ask for Chidi Aliche for a stress-free and great deal! More
by Jinalschristian
Employees Worked With
Chidi Aliche
April 23, 2026
My experience here was amazing it was the most easiest process and they were all so professional and also very knowledgeable. From start to finish Israel J Cabrera was the best I definitely recommend anyo process and they were all so professional and also very knowledgeable. From start to finish Israel J Cabrera was the best I definitely recommend anyone to go to him. More
by PRDIANAM83
Employees Worked With
Israel J Cabrera
April 21, 2026
5 Stars! ⭐️ ⭐️⭐️⭐️⭐️Israel J Cabrera made the entire car buying process simple and stress-free. He answered every question honestly and helped me find the per ⭐️ ⭐️⭐️⭐️⭐️Israel J Cabrera made the entire car buying process simple and stress-free. He answered every question honestly and helped me find the perfect vehicle within my budget. If you're coming to this dealership, ask for Israel, you won't regret it! More
by Freddyperaltadejesus200
Employees Worked With
Israel J Cabrera
April 17, 2026
I had one of the worst service experiences I’ve ever dealt with at this dealership. I brought my car in for a Limited Service Campaign. Prior to the visit, my vehicle had zero issues. Immediately aft dealt with at this dealership. I brought my car in for a Limited Service Campaign. Prior to the visit, my vehicle had zero issues. Immediately after the service was completed, my radio system stopped working. The screen continuously rebooted, lost all touch functionality, and was essentially unusable. When I returned to the service center, my concerns were immediately dismissed. I was repeatedly told the service had “nothing to do” with the radio, despite the fact that the issue appeared right after the work was performed. Instead of acknowledging the timing, staff implied the problem existed beforehand, which was simply not true. Communication was just as bad. I was told I would receive an update, but hours passed with no call. I had to contact them myself, only to find out my car was “ready” and that parts needed to be ordered. No one explained what actually happened, and no timeline was provided. When I picked up my vehicle, I was handed my keys with no explanation, no paperwork, and not even a basic apology. The next day, I followed up again and still could not get a clear answer. Only after pushing was I given a vague timeline for a replacement part. Out of frustration, I looked into the issue myself and found a simple reset procedure online. After performing it, the radio returned to full functionality. This is something the dealership should have been able to diagnose. Instead, my car sat there for over 8 hours with no resolution. This experience showed a complete lack of accountability, poor communication, and weak diagnostic effort. I no longer trust this service department and will be going elsewhere. I have already reached out to Toyota Corporate on the matter. Proceed with caution. More
by peteagliata
Employees Worked With
Un-named
April 17, 2026
Gracias Oscar Cardoza y Tony library nestali de Leon gracias Sansone Toyota yo les recomiendo Oscar cardoza nestali de Leon Tony oliveira and Oscar cardoza got my cd i left in my car gracias Sansone Toyota yo les recomiendo Oscar cardoza nestali de Leon Tony oliveira and Oscar cardoza got my cd i left in my car More
by Cobraman79
Employees Worked With
Nestali Deleon
