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Sansone Nissan

Avenel, NJ

4.2
569 Reviews

100 U.S. 1

Avenel, NJ

07001

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569 Reviews of Sansone Nissan

August 11, 2022

I went to send some recently xxxxed me to check the 40,000 Mile check and they did not complete what I went there for they change the oil filter and that was it it was a lot of cars on that day and I j More

by Lfigueroa0158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
July 27, 2022

Registry was done well, tech efficient, everything was satisfactory. Will recommend others to come for service. More

by Roseking604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Alonso, Ray Saez, Tom Henry
July 26, 2022

Everyone we dealt with at Sansone Auto Mall was professional and very helpful, especially our sales rep, Greg Czajkowski. He was a pleasure to work with. More

by johnjmcnamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Czajkowski
July 18, 2022

Great customer service by Kevin Cantigas when I brought in my car to be serviced recently. Definitely recommend this dealership to others. More

by Lthoma31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cantigas
July 07, 2022

Arlene was great and very honest and friendly. Thank you so much. I love the hospitality More

by Mamadou Diawara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene Caswell
July 01, 2022

I just had my 1st and last visit to the dealerships service department,. I made a service appointment and took my 2013 Nissan Maxima in for "Throttle Body Service" on June 29th. The vehicle was in t More

by I know when Im being scammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raul
Jul 07, 2022 -

Sansone Nissan responded

Thank you for your feedback. We are so sorry that you weren't satisfied with your service and that the pricing was not to your liking. Please know that our service technicians are highly skilled and knowledgeable, and they would not have suggested a service if the vehicle did not need it. We strive to make sure all the vehicles that go through our service center are well maintained and running smoothly. That being said, we would like the chance to speak directly with you on the matter and try to find a resolution. At your earliest convenience, please email our Customer Care Manager, Shaquasia Thompson, to share your concerns.

June 20, 2022

Since 2018 I had brought a new vehicle at Sansone dealer and I’m pleased with the service and accommodations at the dealer when making an appointment or drive straight through to get service.... More

by dodlayz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira @ Sales and Kevin @ Service
June 18, 2022

Absolutely horrible Oil change gone wrong. Damaged my van while lifting it and won’t respond. Won’t take accountability and won’t even reach out to me after this happens. Brand new van out More

by Efeliciano87
Customer Service
Recommend Dealer
No
Employees Worked With
Nora
Jun 23, 2022 -

Sansone Nissan responded

Thank you for bringing this to our attention. We are so sorry about your van and are currently looking into what happened. Please contact our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com, so we can speak directly on the matter and try to turn this around for you. We appreciate your business with us.

June 18, 2022

Friendly fast service. Vehicle is repaired correctly the first time. I would highly recommend this dealer. More

by Trukrebo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henry
June 16, 2022

Helpful, courteous, kind. thoughtful Knowledgeable. I will definitely recommend using this Nissan service center To all of my friends and family More

by Olynn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't see her or remember her name
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