Sansone Nissan

Incentives are for dealerships, not the customer. This is crystal clear at Sansone Auto mall. Had a nice price at the end of March, in April the Altima went to 0% financing for 60 months. The car automatica crystal clear at Sansone Auto mall. Had a nice price at the end of March, in April the Altima went to 0% financing for 60 months. The car automatically went up $2,500. They couldn’t even honor their own TruCar price from less than a week earlier. In closing, they know what they want to make on a car. The incentives and rebates from the manufacturer (In my case Nissan) are for them, not you, the customer. Be careful here. More

3/05/2020. Negotiating for a new vehicle whether to lease or finance is often stressful, but it’s still apart of the process. I accept that, however when I am tricked into starting paperwork for a 201 lease or finance is often stressful, but it’s still apart of the process. I accept that, however when I am tricked into starting paperwork for a 2019 when it was clear I was there for a 2020 vehicle on a 3 year lease, I get upset. It’s unprofessional and just bad business! I found out on the phone with my insurance and had them cancel everything at that point. I was furious. The manager gets involved and asks how he could keep me from walking out. Reluctantly I allow him to run numbers for a 2020. Everything looks good, until the manager repeats the new deal and it’s a 2020 vehicle, but a four year lease!!! I don’t mind the back and fourth, it’s the sneaky underhanded tactics that disgusted me. I bought in a lease for a new one. THERE IS NO CUSTOMER LOYALTY IF THERE IS NO HONOR! Yes, they are supposed to make the most money they can on a vehicle, but they do not have to be so underhanded and treacherous in the process. I was due to bring in my lease and I got a deal I was satisfied with in the end, but I will NEVER do business with them again. I was there 7+ hours and I feel like after I rest tonight I will find a new way they did me wrong. I’m over 40, this wasn’t my first rodeo, but the worst car buying experience ever. More

Ray Azarcon - Great Saleman and True Gentleman Ray is an excellent sales person. He takes the time to understand what the customer is looking for and works extremely hard so that he can find you t Ray is an excellent sales person. He takes the time to understand what the customer is looking for and works extremely hard so that he can find you the best deal. My wife and I spent Saturday with Ray and he took us from just looking at a cars, a test drive, negotiation on a purchase and finally made sure that we understood all the features of our new Nissan Rogue Sport SV. There was no heavy pressure just a professional car buying experience with a wonderful gentleman who consistently put the needs of the customer up front. More

Ray Azarcon was awesome in my purchase Ray was an excellent salesperson. He stayed with me throughout the purchase after being with him for about 8 hrs. He went above and beyond expectati Ray was an excellent salesperson. He stayed with me throughout the purchase after being with him for about 8 hrs. He went above and beyond expectations! I also received a food voucher from them. I walked away with a brand news SUV and am very happy with it. A pleasure doing business with him. Thank you Ray for making this purchase run smoothly. More

Ray Azarcon is a true professional! Ray is an absolute professional! I leased a vehicle from him three years ago and I knew I wanted to go back to him this year when my lease expired. De Ray is an absolute professional! I leased a vehicle from him three years ago and I knew I wanted to go back to him this year when my lease expired. Dealing with Ray is a no hassle and a truly comfortable experience (he even gave me his pizza for lunch with a bottle of water and cookies)! This man went above and beyond...again for me! I will only lease or buy from Ray! He gained a lifelong customer in me! Thank you Ray for making my lease purchase smooth and easy! You are the best! More

Ray is a ray of Sunshine Get this man a promotion. Ray spent 5+ hours with is trying to get us a great deal. At the end of the day, we walked away with a brand new 2019 Nissan Get this man a promotion. Ray spent 5+ hours with is trying to get us a great deal. At the end of the day, we walked away with a brand new 2019 Nissan Rogue at a comfortable price. Ray was lovely throughout the whole process and was able find us something perfect for our budget. This man skipped his lunch so he could help us. If I were to recommend this dealer to anyone I would send them straight to him. As for Giovanny, the finance manager, he was very cool as well throughout the paperwork process. Overall great experience. More

SAVE YOUR MONEY AND AVOID! I just left the service center, which I usually am fine with. My car is a 2018 Nissan, brand new. It only needed an oil change and tire rotation. Ge I just left the service center, which I usually am fine with. My car is a 2018 Nissan, brand new. It only needed an oil change and tire rotation. Generally, this has only costed me ballpark $150. This time, I left paying $378. I feel sick having paid so much. I completely got robbed. This is outrageous. Please, if you want to keep the money you work hard for, find a different dealership that won't charge you house and home to have ONLY your oil changed and tires rotated. More

Great & Friendly Sales Person and dealership I was greeted by Jason walking in to the dealership. He asked me what the purpose of my visit was to the dealership and I told him that my current lea I was greeted by Jason walking in to the dealership. He asked me what the purpose of my visit was to the dealership and I told him that my current lease was coming due in July. He escorted me to his desk area and asked what I was interested in, buying or leasing again. I told him leasing and I wanted another Nissan Rogue again. He asked what model I was interested in and I said the same as I had, the SV. He asked if I would like to test drive a Rogue and I told him yes. After the test drive he showed me an SV that had a lot of extras. We went back to his desk area and he took my necessary info and said he would be right back. When he returned, he said WOW. I said what does that mean. He said the the model he had showed me would only cost $20.00 more than I was paying with the vehicle I was turning in. I agreed to it, and told him I wanted the same color and Jason prepared the paper work necessary. Came back and I did all the signing. He then showed me over to the cafe for a snack. When I returned, he said it would be a few minutes to see the finance rep. Got all that done and Jason said to go out and start emptying out the return vehicle. Before I knew it the new vehicle pulled up and I put all my belongings in it. Jason congratulated me and I was on my was home with a new vehicle. I cannot say enough about Jason handling my new lease. It is rare nowadays that you run into a great sales person that actually cares about your leasing or buying experience. He gained a customer for life and now I would always go to Jason and Sansone Nissan for my car leasing or buying needs. As well as recommend him and the dealership to my family and friends. If you are in the market for leasing or buying a car, go see Jason at Sansone Nissan, you won’t be disappointed. Just want to say thanks again to Jason. Appreciate everything that you’ve done for me. More

Great sales person and dealership So here’s my review of my recent car buying experience at Sansone Nissan. For the longest time, I’ve always wanted the Nissan Maxima. It was my drea So here’s my review of my recent car buying experience at Sansone Nissan. For the longest time, I’ve always wanted the Nissan Maxima. It was my dream car. So when they did a refresh of the 2019 Nissan Maxima, I started shopping around trying to find the best deal possible and Sansone Nissan was the dealership that offered me the best deal. I brought in my true car certificate and they said they’ll honor it. From the moment we walked in, we were greeted and helped right away. We had the pleasure of working with Harold as our sales consultant. He got us a good deal and we ended up getting the vehicle. Sansone Nissan was one of the few dealership that had the color and trim that I really wanted which was the 2019 Nissan Maxima platinum with the reserve package in Super Black. As we were leaving the lot, we noticed the retractable shade of the panaromic sunroof was not closing. We told Harold about it and he quickly took it to service to see if it can be fix right away. He felt bad that we’ve been at the dealership for awhile and offered us complimentary food at the nearby cafe, that’s rare nowadays so it made us feel really taken care of. Fast forward, it was something that couldn’t be fixed right away and parts would need to be order for it. Harold quickly set all this up for us before leaving the lot. The following day, Harold called me just to check up on how everything was with the car and to let me know that everything was all set with service and to just go see the service advisor. There was some mishap with the service dept. and we had to comeback another day to drop off the car when the parts would be in and a loaner would be available for us to take. The night before as I walking to my car, the unlock button wouldn’t work and then when I entered my car the incorrect key id was displayed on the dashboard. As soon as I tried to start the car, the power went off and the battery light started flashing on the dashboard. The headlights was flashing every few seconds as well. The car was pretty much dead, I couldn’t start my car or even lock it. I called Harold and he even allowed me to FaceTime him; so I can show him what was going on. He quickly provided me the info for Nissan’s Roadside assistance. I asked him if it was possible to get the car exchange. He said he can’t guarantee it but he will go to bat for me and talk to his gm the next morning. So the next morning, dropped off the car, got the loaner and texted Harold as an update. Couple of hours later in the early afternoon, I got a text from him and he said he did it. He was able to get the car exchange for me for a new one. He really wanted to make sure I was 100 percent happy with my car buying experience from him. He got me the same model, color and everything. I called him right away and express my appreciation and gratitude for going to bat for me to exchange the car. It’s rare nowadays that you run into a great sales person that genuinely cares about your car buying experience and any unexpected issue that may come about after the sale is done. Through out this entire process, I was texting and calling Harold about my issues with the car and he was always there answering my every questions and concerns. He really went above and beyond for us. He gained a customer for life and now I would always go to Harold and Sansone Nissan for my car buying needs. As well as recommend him and the dealership to my family and friends. If you are in the market for buying a car, go see Harold at Sansone Nissan, you won’t be disappointed. Just want to say thanks again to Harold. Appreciate everything that you’ve done for us! Now I can enjoy my dream car to its full extent! More