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Sansone Nissan

Avenel, NJ

4.4
593 Reviews

100 U.S. 1

Avenel, NJ

07001

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593 Reviews of Sansone Nissan

August 12, 2022

There’s not much I can say about the dealership except I’ve been a customer for over 15 years and I’ve least at least five vehicles are ready very pleased with this dealership More

by rf445
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul
August 11, 2022

Mal servicio no me resolvió nada solo me quisieron cobrar un disparate de dinero en un carro que es nuevo More

by Cristian Figueroa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Washington Guevara
Aug 17, 2022 -

Sansone Nissan responded

Cristian, Gracias por su comentario. Lo lamentamos mucho que no quedo satisfecho con nuestro servicio. Para mejorar nuestro servicio y poder darle una mejor experiencia en el futuro, nos gustaría obtener un poco más de información sobre su visita, así podremos mejorar y obtener una solución. Lo apreciaríamos si por favor le podria mandar un correro electronico a nuestro Customer Care Manager, Shaquasia Thompson, a sthompson@sansoneauto.com, con detalles de su visita. Muchas gracias por su tiempo!

August 11, 2022

I went to send some recently xxxxed me to check the 40,000 Mile check and they did not complete what I went there for they change the oil filter and that was it it was a lot of cars on that day and I j More

by Lfigueroa0158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
August 11, 2022

They focused on the issue and was able to complete the work quickly and on time More

by cndepinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Byrnes, Tom Henry, Richard Mohammed
August 11, 2022

They are always efficient and helpful. The staff is very friendly and do everything for the costumer to leave satisfied More

by rogerchinchilla1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene
July 27, 2022

Registry was done well, tech efficient, everything was satisfactory. Will recommend others to come for service. More

by Roseking604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Alonso, Ray Saez, Tom Henry
July 26, 2022

Everyone we dealt with at Sansone Auto Mall was professional and very helpful, especially our sales rep, Greg Czajkowski. He was a pleasure to work with. More

by johnjmcnamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Czajkowski
July 18, 2022

Great customer service by Kevin Cantigas when I brought in my car to be serviced recently. Definitely recommend this dealership to others. More

by Lthoma31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cantigas
July 07, 2022

Arlene was great and very honest and friendly. Thank you so much. I love the hospitality More

by Mamadou Diawara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene Caswell
July 01, 2022

I just had my 1st and last visit to the dealerships service department,. I made a service appointment and took my 2013 Nissan Maxima in for "Throttle Body Service" on June 29th. The vehicle was in t More

by I know when Im being scammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raul
Jul 07, 2022 -

Sansone Nissan responded

Thank you for your feedback. We are so sorry that you weren't satisfied with your service and that the pricing was not to your liking. Please know that our service technicians are highly skilled and knowledgeable, and they would not have suggested a service if the vehicle did not need it. We strive to make sure all the vehicles that go through our service center are well maintained and running smoothly. That being said, we would like the chance to speak directly with you on the matter and try to find a resolution. At your earliest convenience, please email our Customer Care Manager, Shaquasia Thompson, to share your concerns.

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