Sansone Mazda

Walter et al Originally I reviewed sansone & gave raves to the dealership & Walter as well. Unfortunately when I needed their help with a financial matter, they t Originally I reviewed sansone & gave raves to the dealership & Walter as well. Unfortunately when I needed their help with a financial matter, they told me "too bad". I wanted the best rate & to do so they changed the finance company, causing me to incurr a $600 surcharge from the previous financier. Never again will I use sansone again! More

Happy and Proud I went into Sansone Mazda after being at several dealers and my enthusiasm for finding a car pretty much diminished. I walked into Sansone Mazda and a I went into Sansone Mazda after being at several dealers and my enthusiasm for finding a car pretty much diminished. I walked into Sansone Mazda and all my enthusiasm returned, the atmosphere of the whole place put me at ease and all my questions were answered. I found myself in a Mazda CX-5 Sport and I knew before the test drive that it was the car I wanted to drive away in. After I was finished with the test drive I was greeted by GM Steve Sansone. He was super polite and assured me that they would do everything they could to allow me to drive off in the car I wanted. He was true to his word and not long after we spoke I was driving home in my new car. I will be returning to Sansone Mazda for my future cars and will be recommending them to anyone looking for a new car. More

Are they for real Well, here is how my day went- Went on internet to price used car. Saw 2 that I liked, sent email enquiry. The next morning 2 internet referral peopl Well, here is how my day went- Went on internet to price used car. Saw 2 that I liked, sent email enquiry. The next morning 2 internet referral people contacted me, wondering when i was coming in to see cars. I went down to dealership in early afternoon. First, went into Hyundai Dealership to see another vehicle. Sat in model on the floor. No one offered to assist, or introduce themselves. Sales people looking at me, but no one came over. Then went to Mazda/Used Car showroom. One of the car's i wanted I didn't like, the car was on the lot. The other car that I really liked, wasn't even on the lot. I was told it was getting bodywork at this time. So, here is the elephant sitting in the chair question-Why did you have me come down, reach out to me 2x to confirm if I would come down, when a vehicle I wanted wasn't even there...? Will never go back...they lost out on a 10k down payment, and getting another car off the lot. More

No value of comittment and customer They committed us for a figure and when we reach next day to purchase car they rose figure +500$ ditched us in the name of management decision. Worst They committed us for a figure and when we reach next day to purchase car they rose figure +500$ ditched us in the name of management decision. Worst experience. More

Great job by Vinny C Vinny Crispino turned around my opinion of Samson. It was very negative. I was reluctant to have my kids speak to a salesman at this dealership. Bu Vinny Crispino turned around my opinion of Samson. It was very negative. I was reluctant to have my kids speak to a salesman at this dealership. But Vinny was great. Easy to talk to. No pressure. Took a genuine interest in my daughter and son-law who were leasing their first car. Very helpful, pleasant, funny. Look for Vinny when you go to the Mazda store. More

Great Customer Service!!! They really worked hard to get me into a good car, Marleny was great and patient. I was so appreciative for her service and everything they did for me They really worked hard to get me into a good car, Marleny was great and patient. I was so appreciative for her service and everything they did for me at Sansone! More

Bait and Switch Classic... Avoid this Dealership Received an online quote for Mazda 3, I called to verify the numbers and was told they included all except tax, doc fee and MV charges, that it would Received an online quote for Mazda 3, I called to verify the numbers and was told they included all except tax, doc fee and MV charges, that it would be the Out the Door price minus those fees.. I asked if the car was in stock and they said yes, so I went there immediately. When I got there, Shaun, the salesman said he would take me out in a loaded Mazda 3 Grand Touring sedan even though I specifically showed him the online quote one. He brought in Steve, the manager , who said they could try and order the one I inquired online but would do even better by discounting the loaded one by the same discount amount or more than the one I brought in on paper from them( email printed up). I called and also came back a few days later and salesmen said they would honor deal but then on closing they tacked on amore than a $1000 extra as they said my numbers were off., I advised him that my numbers and the salesman's numbers for the Out the Door price were exactly correct(same) as the salesman had it in writing and much lower than the one today and he, himself(Steve) had given them to us. I walked out as this is a dishonest way of doing business. I would tell anyone to avoid them at all costs as they are dishonest., The car they told me on the phone was not there but got me in to their showroom, from where they tried to switch me to a loaded vehicle. Topping that was they had no intention of honoring their word on the amount, only to get me out once I mentioned this was a classic Bait and switch maneuver. More

Caring and fast service I came to this dealership with a specific car in mind (Chevy Camero) and they happened to have the car I wanted with all its perks. Marleney was my sa I came to this dealership with a specific car in mind (Chevy Camero) and they happened to have the car I wanted with all its perks. Marleney was my sales rep and she made sure that my payments were affordable and The service was fast and efficient. More

Very satified with entire car buying process. Meet Chrstopher Caramucci on Saturday 6/13/15. Purchased vehicle that day. Chris was very helpful in this process. Was was not pushy, answered all m Meet Chrstopher Caramucci on Saturday 6/13/15. Purchased vehicle that day. Chris was very helpful in this process. Was was not pushy, answered all my questions and had a very professional demeanor. I would recommend family and friends to see Chris. Look up "car saleperson" in a dictionary and you will see a picture of Chris. Highly recommend. Thank you. Meet Susan Viegas also on Sat 6/13/15. We went through all the paperwork related to this purchase and it went smoothly. A very pleasant and caring person. You can see Susan is very experienced in this tedious process of all the paperwork, ( she can probaly to this with her eyes "closed" .making the entire transaction easy. Highly recommend. Thank you. from Joe C & son More

trade in success I came in after going to a couple of dealerships trying to trade in my car. I wanted a car more reliable for the winter and my commute. Not only were I came in after going to a couple of dealerships trying to trade in my car. I wanted a car more reliable for the winter and my commute. Not only were they very reasonable with my trade, they worked with me so that i could get the best deal possible for what i needed. I will definitely be coming back for future leases!! More