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Sansone Jr's Windsor Nissan - Service Center
East Windsor, NJ
284 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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284 Reviews of Sansone Jr's Windsor Nissan - Service Center
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January 21, 2017
Exellent repair and maintenance services Windsor Nissan Service team is the reason I still have my 10 year old Nissan Sentra in the top shape, up and running. Service manager Tony Katawick an Windsor Nissan Service team is the reason I still have my 10 year old Nissan Sentra in the top shape, up and running. Service manager Tony Katawick and master technician Steven Polotti are always very professional and courteous to me and other clients. With my very limited budget they helped me to save a lot of money on repairs and to keep my old car in a good shape. After being wrongly charged and mistreated by the other Nissan dealers in my area I decided to stay with Windsor Nissan. I would highly recommend Windsor Nissan Service team to all Nissan owners and before you go somewhere else to loose your time and money, please stop by Windsor Nissan and check them out for yourself. More
by Leo
November 13, 2016
Terrible service department. I bought a pre owned Maxima in January of this year with a 3 year 36000 warranty. The car buying experience was actually great. About 3 months I broug I bought a pre owned Maxima in January of this year with a 3 year 36000 warranty. The car buying experience was actually great. About 3 months I brought the car in for service because I was having a problem with the power steering. When I brought the car to service, I told them that I suspected it was the power steering pump. Which would have been covered under my warranty. After they took all day to diagnose the problem they told me it wasn't the pump and charged me $600 for lines and fluid. 2 days later I was having the same exact problem that I was having before. I brought the car back. Now this time, they tell me that the pump needs to be replaced. And that's it's covered under warranty. A $1000 job. So they basically made $1600 for a power steering pump. That's basically the last time I've been there. More
by DiabloNJ
Employees Worked With
Richard Mohammed
May 04, 2016
Service Experience Great customer service for the service of my Nissan vehicle - Abby and Austin and the service team are responsive, professional and provided great cus Great customer service for the service of my Nissan vehicle - Abby and Austin and the service team are responsive, professional and provided great customer service. More
by n123
Employees Worked With
Austin Pinkney - Also Rate Austin a 5, Abigail Schwendeman
May 01, 2016
Amazing service On my most recent trip to the dealership I had no choice but to go on a Saturday and bring my two young children with me. While in the waiting room, S On my most recent trip to the dealership I had no choice but to go on a Saturday and bring my two young children with me. While in the waiting room, Steve the shop foreman came in with balloons for the kids. Besdies the fact that the service was faster then I could have imagined on a Saturday it was an extremely pleasant experience from the moment I pulled into the service drive till my keys were handed back to me by the cashier. The service advisor Kara was wonderful as well. I felt as though my kids and I were welcomed into a family, not a car dealership. More
by Family231
Employees Worked With
Kara and Steve
March 29, 2016
Great Customer Service Dori, Abigail, Kara and Richard provided top notch customer service making my experience AMAZING experience. I will recommend this dealership on this Dori, Abigail, Kara and Richard provided top notch customer service making my experience AMAZING experience. I will recommend this dealership on this point. Thank you all! John Walker More
by Walkerjsa
Employees Worked With
Kara & Dori , Abigail Schwendeman, Richard Mohammed
March 15, 2016
Maintenance Brought my Nissan Maxima in for routine maintenance yesterday 3/14/16. The experience was quick, well organized and done correctly. The folks at Winso Brought my Nissan Maxima in for routine maintenance yesterday 3/14/16. The experience was quick, well organized and done correctly. The folks at Winsor Nissan, NJ do a great job. More
by ok
October 27, 2015
Caring & Professional Manager (Tony Katawick) I recently had a small concern/issue with the dealership. I reached out to the Service manager (Tony Katawick) and within no time I got a call back an I recently had a small concern/issue with the dealership. I reached out to the Service manager (Tony Katawick) and within no time I got a call back and the issue was resolved to my utmost satisfaction. I would absolutely recommend Windsor Nissan and the professionalism of Mr. Tony Katawick. Take it from me, THESE PEOPLE DO REALLY CARE and will work with you. In my opinion that's the the kind of dealership you want to deal with. More
by Zhacky20
Employees Worked With
August 29, 2015
Wonderfull Customer Satisfaction Oriented Service When replacing the tires and brakes of my car, there was some problem with the brake rotors and Windsor Nissan has replaced them free of cost for me.. When replacing the tires and brakes of my car, there was some problem with the brake rotors and Windsor Nissan has replaced them free of cost for me..i guess no other dealer would do that for a customer..! I would appreciate the staff for their patience and hospitality..?? More
by mahesha
Employees Worked With
Carol
June 30, 2015
Great treatment for the car and for the customer. Tony and his service team are top-notch. They are experts in their field, and they take the time to explain what needs to be done. They work quickly Tony and his service team are top-notch. They are experts in their field, and they take the time to explain what needs to be done. They work quickly and efficiently, and they are always courteous and concerned. We highly recommend them. More
by Marilyn Johnson
Employees Worked With
March 01, 2014
Extremely bad service. Went there to get my car checked and to get an estimate. They told me to come next day coz service manager was not available. On going there next day the service consultant told me t and to get an estimate. They told me to come next day coz service manager was not available. On going there next day the service consultant told me that I didn'take appointment so we cannot see you, and he had not told me to make an appointment previous day. When I said I left early from work coz you told me yesterday to come today so he said ok let me see what I can do. He asked me for my registration card and when I got it from my car, he didn't look at it and asked me if I had done any service with them? I said no so he asked me where did I buy my car. Obviously he had read name of the selling dealer on my license plate and knew where I had bought from. Without even touching my car he told me they would not do anything and that I should go to the original selling dealer. I asked him I want to see his Service manager who was also extremely rude and looks like they didn't even want to do business with me since I didn't buy from there. Please do not go here if you didn't buy your car from here. More
by ds123
Employees Worked With
Service Manager
