Sansone Jr's Windsor Nissan

Anthony was great to work with! I would definitely recommend him to not only us in the future, but for ALL my friends and family. He got us a great deal in a great price. He was kind, friendly, knew w recommend him to not only us in the future, but for ALL my friends and family. He got us a great deal in a great price. He was kind, friendly, knew what he was doing and made this experience great overall. I thank him ! More

My wife and I had the best new car buying experience. The staff was pleasant and knowledgeable. We got a great deal on a beautiful new Maxima. What more can you ask for. Would recommend this dealership to staff was pleasant and knowledgeable. We got a great deal on a beautiful new Maxima. What more can you ask for. Would recommend this dealership to everyone. More

Everyone I came in contact with at the dealership was very friendly and professional. I did not feel pressured or uncomfortable at anytime. It was a very pleasurable experience. I especially felt in goo very friendly and professional. I did not feel pressured or uncomfortable at anytime. It was a very pleasurable experience. I especially felt in good hands with Vinnie, he is a special person. More

John McShae is a true professional He handled us with disgression and empathy to our situation We purchased a 08 Rogue instead of the Jeep and couldn't be happier. He called us twiceto make sure we were disgression and empathy to our situation We purchased a 08 Rogue instead of the Jeep and couldn't be happier. He called us twiceto make sure we were good I recommend him and the dealership highly Leslie Lopez More

The salesman was very quick to respond to my e-mails regarding the purchase of a new Altima. He was very knowledgeable regarding the specs and sale of this vehicle. The sale was quick and everyone we de regarding the purchase of a new Altima. He was very knowledgeable regarding the specs and sale of this vehicle. The sale was quick and everyone we dealt with was professional and courteous. I would reccomend this dealer to friends and family. More

Customer service was wonderfu- attention and patience provided was astounding. Account manager that handled my financing had a great sense of humor. I purchased my first Altima at this dealership, I'm no provided was astounding. Account manager that handled my financing had a great sense of humor. I purchased my first Altima at this dealership, I'm now on to my 2nd purchase from this dealership, and will continue to bring my business here in the future. More

I went to another Nissan dealer to buy a used car,I was "bait" in with a car that was "sold" that morning and "hook" in to buying a new one,and was dismiss when I couldn't afford it(the "sold" "bait" car i "bait" in with a car that was "sold" that morning and "hook" in to buying a new one,and was dismiss when I couldn't afford it(the "sold" "bait" car is still available).When I request information of a vehicle at Windsor Nissan they were honest from start to end.Very friendly,they make me feel at ease,Zak,the sales person that took care of us,went above and beyond to make sure we got the car we wanted at the price we could afford,He never gave up until we left the dealer with a car,a hand shake,and a smile.Thanks Zak and Windsor Nissan More

Overall great experience. Very friendly environment and the team at Windsor Nissan was very accommodating in every way. I would recommend this dealership to anyone I knew that was looking for a car. the team at Windsor Nissan was very accommodating in every way. I would recommend this dealership to anyone I knew that was looking for a car. More

I worked with Jaime and Mike here at Windsor nissan. Not only I got the best deal from them in NJ but the car buying process was the very smooth. They were up front about everything and didnt hide or charge only I got the best deal from them in NJ but the car buying process was the very smooth. They were up front about everything and didnt hide or charge extra than what he told me over the phone. Thanks Jaime and Mike. More

My car broke down, so I took it to Windsor Nissan, the dealership my family has been using for 25+ years. I told the service department it sounded like something was wrong with my engine and I needed them dealership my family has been using for 25+ years. I told the service department it sounded like something was wrong with my engine and I needed them to check it out and give me an idea of what I'd be paying. I said I would either be fixing my car or purchasing a new used one. I am a recent college graduate and cannot afford to spend a lot of money on a new car yet, so I was hoping to fix up my car so it would last me 1-2 years. If I was able to get it to last that long, I would have the opportunity to save up some money to buy a better car that would make more sense for me in the long run. I explained my situation and my budget to service and they diagnosed the problems in my car. I was first told that the water pump and timing belt in the engine needed to be replaced. While that was more than I wanted to spend on an old car, it made sense to fix it seeing as they usually need to be replaced at the same time, were not major parts, and would prevent me from buying a totally new used car that I had no background information on and no warranty on. It took Windsor Nissan 2 weeks to fix that problem. After the water pump and timing belt were fixed for $1550 (which, again, was higher than I wanted to pay on an old car, but made sense for me considering I only needed it for 2 years max.), service called to say that they were sorry and had not fully diagnosed the problem. I needed to replace the rod bearings in my engine as well. This frustrated me since the service department had been looking at my engine the whole time, but I felt obligated to do this since I had already had $1550 worth of work done to my car. This pushed the price of my car to $2200 + tax. Extremely frustrated that this was what I wanted to avoid in the first place and that I had been backed into a corner with Nissan, I decided to deal with the $650 and suck it up. At least I'd have a reliable car that I knew was taken care of since it was mine for 5 years. Another week passes by, and Nissan calls me again. {Keep in mind, for the past 3 weeks, I have been getting calls every few days saying, "Just an update: your car will be ready in a few days.") They tell me that they are sorry, but they need to fully replace my engine. This is absurd. You have been looking at my car for almost a month--in fact, exclusively at my engine--and you can't figure out what's wrong with it the first time? Make a diagnosis mistake once and that's one thing, but twice over the course of almost a month? I was told that my engine replacement would be even more money, but it would be relatively cheap because they would switch over the new parts they had just put into my car into my new engine. Had I been told the first time that I needed a new engine, I never would have fixed my car. Putting a new engine into an old car is not a good idea; your engine works on over-drive while your old parts can't keep up. This often blows out your transmission or other major (and expensive) parts. They told me I'd have a 90 day warranty on my "new engine" and that it was a good idea. They flat out lied to me. Now I'm extremely frustrated because we have basically been forced to deal with Nissan. I decide it's time to bite the bullet and look for a new car. I move to sales and discuss my experience in service. I find a great car for my needs, and it is time to negotiate with the sales department. Sales refuses to wipe the service bill. Meanwhile, I'm trading in my car (with new tires, decent parts, and now a BRAND NEW timing belt, water pump, and rod bearings...). They tell me that they have to pay for parts and they have to pay their service department. I state how unreasonable that is because they are just going to sell my parts to someone else and make their profit, and it's not my fault that their service department couldn't properly diagnose the first time (or the second time). Long story short, after an unsuccessful and depressing "negotiation" my $2200 + tax service bill (which comes out to approx $2400) was not wiped, and they tacked that price onto my car purchase. After saying I would leave Nissan to look elsewhere for a car and that I would like to take my car back and leave them with the new parts they had just put in, I would still be forced to pay the same service bill. I did not want to leave my car there because some of my personal belongings were still left in the car, and the trade in value was at least $1500. I felt robbed and obviously will never recommend Windsor Nissan to anyone ever again. Had I all the time and money in the world, I would have tried contacting a lawyer, but clearly I am not made of money, nor do I want to waste valuable time and energy on something so frustrating. After lots of thinking about the situation, I realized it was better to just suck it up and take a loss. If this is the way they treat customers who have been coming to Nissan for 25 years, don't expect them to do anything but rob you deaf, dumb, and blind. More