Sansone Jr's Windsor Nissan

Fast turnaround for my first service at Sansone Jr's service center. Very helpful and informative service center. Very helpful and informative More

Your employees were fantastic when I had new tires and balancing done. Everyone especially mechanics were very professional. balancing done. Everyone especially mechanics were very professional. More

The service department is top notch. I have an electrical problem with my 2023 Nissan Z and the staff including Lino have been trying to solve my problem. They requested a specialist fr I have an electrical problem with my 2023 Nissan Z and the staff including Lino have been trying to solve my problem. They requested a specialist from Nissan to diagnose the problem. To date they have replaced two parts from the computer system that controls the car. As needed they have also supplied a loaner car while they try to fix the issue. I highly recommend, Lino and the entire service staff for diligently working to repair the problem. More

Curtious, helpful, prompt! Cleaned my car, made sure all checkpoints were visualized,better service dept then most... Cleaned my car, made sure all checkpoints were visualized,better service dept then most... More

Needed to purchase a vehicle over the telephone from out of State. Most Dealers will offer a teaser price and take a deposit, but when you arrive to complete the purchase the negotiating starts all over aga of State. Most Dealers will offer a teaser price and take a deposit, but when you arrive to complete the purchase the negotiating starts all over again with different prices and financing. Windsor Nissan was completely up front with their pricing. Ruben Rodriquez provided an accurate breakdown of the final Sales Price, and Chris Hreiz was able to secure attractive financing; All on line. When the car arrived, everything was exactly as promised - Except Chris was able to find an even LOWER finance rate than originally promised. More

Welcoming. Courteous. Excellent service. I will definitely come back again. The service was quick and they had a comfortable waiting area. Courteous. Excellent service. I will definitely come back again. The service was quick and they had a comfortable waiting area. More

I think they are the best service department I have ever used . I have owned many cars and this is the only one where I keep bringing my car back to the dealer for service used . I have owned many cars and this is the only one where I keep bringing my car back to the dealer for service More

Don't buy a car at this Dealership. They screwed me bad.Keep away from this Dealership. They screwed me bad.Keep away from this Dealership. More

My recent repair was done very well! My service advisor was well informed and caring. He kept me up to date on the repairs needed and the cost. I highly recommend the professional and My service advisor was well informed and caring. He kept me up to date on the repairs needed and the cost. I highly recommend the professional and efficient staff! More

The vehicle was brought in for service on 12/14/21 and as of this date, 02/21/22, is still being repaired and sits in pieces in rear of the dealer's back lot. I have been largely kept uniformed over the prog of this date, 02/21/22, is still being repaired and sits in pieces in rear of the dealer's back lot. I have been largely kept uniformed over the progress and nature of the repairs of my vehicle. Recently I was told to return the loaner car I was being provided. As a result of this inconvenience I went to another dealership and leased a new vehicle with them instead. Lack of parts is no excuse for poor communication. Customers should not have to hunt down your team to get the answers they deserve. Even your own sales department was ignorant as to the status of my vehicle as they called me to discuss extending my lease or buying the vehicle. My having to ground the lease was the result of my inability to turn the vehicle in at the dealership where I was getting my new vehicle. The car was in no condition for me to deliver it and at least the new dealership was providing me with solutions. Once you found out I was grounding the vehicle your sales managers would not take or return my calls. Regardless of supply chain logistics, your dealership handled us poorly and disrespectfully. That's what cost you our business More