Sansone Jr's 66 Kia

November 23, 2011~ Wednesday On Thursday November 10, November 23, 2011~ Wednesday On Thursday November 10, 2011 we Leased the Kia Optima LX. At that time we were told as soon as possible, several times November 23, 2011~ Wednesday On Thursday November 10, 2011 we Leased the Kia Optima LX. At that time we were told as soon as possible, several times to fill out the survey on the internet at www.Dealerratter.com giving all Positive 10's and answering yes to all questions by the person who wrote up the lease agreement Lorenzo, and the salesman Ron Cohen at Sansone Jr. Kia Automall 66 in Neptune, New Jersey. Our experience at Sansone jr. Kia Automall 66 in Neptune, New Jersey was not one we want to remember. We had the wool pulled over our eyes. Their were alot of distractions Ron Cohen and manager Gene Mosco were not on the same page adding confushion to the situation. The Bottom line it was all about the Dealer and they could care less about the customer. We were treated like a prize at a sporting Event. They Spiked and inflated the costs of my purchase due to my trade in which they called a wash (Negative Equity). I did'nt find out about Negative Eqiuty until after taking home the Hot Optima Kia LX that came from(Brooklyn, New York) as stated by Ron Cohen. Furthermore, I found out latter that this car does not contain a spare tire, instead a fixit kit. The Salesman Ron Cohen being new with Kia Did not know whether the car came with a Spare Tire, on Top of that Manager Gene Mosco Would not take my calls when asked about the spare tire. The reason why we inquired about this is that the rear driver side tire appears to have a cut or gash which could be a factory defect. They said this improves the gas milage without a spare tire . We will never recommend this dealer because they did'nt explain the interest rate on the loan. On top of that they want $1,851.11 for Rent and Storage Fee's of my Trade in Vehicle? The Salesman Ron Cohen stated he was'nt good with math when he and his Manager Gene Mosco came up with Different Monthly costs on the Lease Agreement. Next time I'm getting Leagal advice before buying or leasing at Sansone's Jr. Kia Nissan Automall 66 in Neptune, New Jersey. The Milage on the Car was different then what was stated on the Odometer Statement. I saw 80 Miles on the Dashboard of the car but the Odometer states 15 miles and Lorenzo said not to worry about it. Furthermore, Ron Cohen stated the Optima Kia (Vehicle) was Driven in from Brooklyn, New York. Ron Cohen Stated that alot of the employees now working for Kia transferred from a Hydundai Dealership including his manager Gene Mosco. We also have had trouble with the Transmission when using the standard automatic shift where the vehicles jerks back and forth as it trys to find and change gears when applying the gas. We have never used the Manual shift on the Kia Optima LX since were afraid we might damage the gears or bearings in the transmission per Ron Cohen instructions until he shows us how to drive it. The windows of the Kia Optima LX retain water and moisture after it rains then takes along time to be able to see out again. Moreover, this Car feels like your sitting in a corvette basically on the ground very uncomfortable. sincerely, Tim/Alesa Marshall More

This was the best car buying experience I've ever had. Being that I am someone with bad credit and was in severe need of a working vehicle, the staff there was extremely helpful and took the time to under Being that I am someone with bad credit and was in severe need of a working vehicle, the staff there was extremely helpful and took the time to understand my position and what I needed. The Program (rent 2 own) was my best option. I did not have a lot of money to put down and like I said before I have bad credit. Every other dealership wanted nothing to do with me. They ran my credit and threw me out. The owner of Sansone Jr's actually came out and spoke with me, told me about the rent 2 own program and how it works...it was exactly what I needed. I am currently in the rent 2 own program saving money for my down payment and driving the truck that in two months will be converting to a regular loan through a regular bank. This was all possible because of Sansone Jrs and I dont know what I would have done with out them. More

KATHY IS EASY TO WORK WITH, A GREAT NEGIOTATOR. GOT US EXACTLY WHAT WE WANTED. THIS IS THE SECOND CAR I HAVE LEASED WITH KATHY IN THE PAST 4 MONTHS (ONE FOR MY DAUGHTER AND ONE FOR MYSELF). I WILL DEFINIT EXACTLY WHAT WE WANTED. THIS IS THE SECOND CAR I HAVE LEASED WITH KATHY IN THE PAST 4 MONTHS (ONE FOR MY DAUGHTER AND ONE FOR MYSELF). I WILL DEFINITELY WORK WITH KATHY AGAIN. More

Vinnie made our experience in buying a kia soul 2012 exceptional !!! What a great salesman,no pressure what so ever, Wonderful guy !! I want the dealership to know that he is a great asset to there dea exceptional !!! What a great salesman,no pressure what so ever, Wonderful guy !! I want the dealership to know that he is a great asset to there dealership. I would tell anyone looking for a car to go see Vinne , I know you will recieve the same treatment as we did . What a wonderful salesman. We apreciate all your help and will definitely recommend this dealership to anyone and everyone! Thank you so very much Vinnie for making our experience with buying a new car with Samsone Jr's so WONDERFUL !!!!!! WHAT A GREAT GREAT GUY!!! THANK YOU AGAIN VINNIE !!! Patricia & Jim Jacobs More

Dealing with Ernesto (salesperson) was a treat, but it soon went south, and very quickly. I shopped for the car on-line and was given a very good on-line price on the exact car I wanted, so after taking t soon went south, and very quickly. I shopped for the car on-line and was given a very good on-line price on the exact car I wanted, so after taking the car for a test drive, they didn't have any 'record' of the on-line price they quoted me and tried to sell me the car at over $1000 above this price. Fortunately, I kept the email. But, this is not the car I ended up with as I really liked the high-end, fully loaded (and then some) Koup SX. Could I have gotten a better price elsewhere? probably, but i thought I ended up with a reasonably fair deal. Now, here's where everything went south. The car had a 3/8" lag bolt through the treads of a front tire. I insisted that the tire be replaced and they agreed. When I went to pick up the car, I specifically asked if the tire was replaced and Ernesto swore that it was, balanced, and the car aligned. Well, when I got the car home, i noticed a plug the size of a Buick in the front tire. My fault, I guess, for not checking at the dealership, but they out-right lied to me none the less. The expensive 45-series low profile tire does not hold air. When I called and insisted they replace the tire, they said the new tire will be in in two days, and I made an appointment. Guess what...it's wasn't; they didn't even order it! So, after wasting a morning, I have to go back yet again for a problem that should have been addressed before the car was picked up. Now, let's talk about dealer prep...Why should I have to wash all the windows myself? Why should I have to balance the tire pressure in all of the tires myself? This is just wrong. More

These guys gave us the best price over the phone for a new Optima EX. They gave us a price under invoice that was substantially lower than any other price we got. All without haggling! They are even remov new Optima EX. They gave us a price under invoice that was substantially lower than any other price we got. All without haggling! They are even removing the white pinstripe any changing it to gold at no charge.It always pays to shop around. Get a price from the other guys first and I bet these guys will beat it without even asking! Sent wife in alone and she says Remy and Shaun made it a very pleasurable no hassle experience. Thanks guys! More

I will never shop for a car at Sansone's Route 66 Kia I will never shop for a car at Sansone's Route 66 Kia again!! I purchased a 2010 Kia Forte EX, new. The car was a foot in the door (temporary)so I I will never shop for a car at Sansone's Route 66 Kia again!! I purchased a 2010 Kia Forte EX, new. The car was a foot in the door (temporary)so I could get into a nicer vehicle, as we had agreed.(I had to do a modification on my home loan. As an active duty soldier in the US Army, I had to move from Washington State to Neptune, N.J. The economy shot any chance of selling my house, or renting it for the amount needed for mortgage, thus the modification fixed that issue.)With my credit not as good as it once was though,I was at the mercy of Sansone's Route 66 Kia, and I feel James in finance took full advantage of my situation. I purchased the Forte for $21,501 without extras like leather or moonroof. This was a starter car though, to prove myself and build a good relationship. Payments were made on time, and I SENT 2 NEW CUSTOMERS their way who purchased vehicles on my recommendation. Nearing 4000 miles on the engine, it was time to trade it in for a nicer car. I got the cold shoulder as I was told it had lost a considerable amount of value (two-thirds according to them). Now I understand once a vehicle is driven off the lot it loses some value, but this car was still new- no issues- with LESS THAN 4000 miles on it. It was a perfect car, with a trade-in value of no more than $14,000. I have yet to be contacted by Jessica, James, or anyone else at Sansone's Route 66 Kia after I left the last time, so I went somewhere else. I will not return and I will share this experience as well. Thanks to Pine Belt Chevrolet of Eatontown, N.J., I was able to get out of my under-driven, over-priced Kia and purchase a new Malibu 2011, which is a definate step up. As someone who has gone without most of my life, I find it hard to swallow how easily the finance team at Sansone's Route 66 Kia took advantage of my situation. They left me hanging out to dry. More