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Sangster Motors, Inc.
Wenatchee, WA
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Average Docked points for it not being detailed as promised. Bumper had a small crack that no one was aware of and the battery cover was missing plugs to hold Docked points for it not being detailed as promised. Bumper had a small crack that no one was aware of and the battery cover was missing plugs to hold it on. We saw this the day before I purchased and both were not completed or addressed when I went to pick it up. Makes me really question the rigorous 27 or 29 point inspection these vehicles go through before sale. When I asked about not the detail work the salesman stated the previous owners were so dirty this is as clean as it could get it. Which was a bit of a cop-out as I could easily run my finger through the cup holder and pick up the dirt. Corey was great and had it detailed the next day for free however I’m fairly certain it was just cleaned in the cup holders. I’ve had my car DETAILED before and makes the whole buying experience lackluster when you’re picking up a “new” used car that has to be cleaned/vaccuumed and washed. I will say they were great in accommodating my frustrations and set up an outside detailing company to wash and clean it. I ended up having a foreign car specialist completely inspect my car and it had dirty rear differential fluid tgat required a change but otherwise everything checked out. This helped alleviate some of my fear that I was being dupped. The situations that occurred with the bumper. The battery and very poor excuse for detailing made me lose trust but overall they were honest in selling me a good car so I’m pleased and I feel the sales team I worked with has potential to improve and build better trust with the buyer by being a little more thoughtful about words used and following through or seeing that others follow through with what is said. Thanks! More
Excellent service and very personal Great dealership and service department. Easy to work with. Easy to schedule service. Response time is great. And they even clean my truck during t Great dealership and service department. Easy to work with. Easy to schedule service. Response time is great. And they even clean my truck during the service. More
Excellent Experience We wanted a specific vehicle in a short time. They found it in another state and still got it to us on time. Fantastc service! We wanted a specific vehicle in a short time. They found it in another state and still got it to us on time. Fantastc service! More
Love dealing with you guys ! You have my repeat business. Tracy went above and beyond. Great coming in, everyone very helpful and friendly. Can't wait to purchase my next vehicle from Sangster motors. Ha Tracy went above and beyond. Great coming in, everyone very helpful and friendly. Can't wait to purchase my next vehicle from Sangster motors. Have a great day ! More
Great service, friendly people. Purchased my Buick from Sangster’s over a year ago. Great people. Have my oil changed also. They greet me with a smile. Very quick, professional and j Purchased my Buick from Sangster’s over a year ago. Great people. Have my oil changed also. They greet me with a smile. Very quick, professional and just nice! More
Great Experience Great customer service from top to bottom. I am very pleased with my decision. I will continue to do business with this fin organization. Thank you. Great customer service from top to bottom. I am very pleased with my decision. I will continue to do business with this fin organization. Thank you. More
Friendly, Family Atmosphere. Helpful, Knowledgeable, Friendly staff at Sangster, Thank You Sangster you make shopping and trading in a vehicle seem easy. I fully recommend shopp Helpful, Knowledgeable, Friendly staff at Sangster, Thank You Sangster you make shopping and trading in a vehicle seem easy. I fully recommend shopping sangster for your next vehicle. More
Friendly, efficient and very nice people. Always helpful when needing help with my new Canyon. The gadgetry is overwhelming and Corey was patient teaching this old dog. The service here is wha Always helpful when needing help with my new Canyon. The gadgetry is overwhelming and Corey was patient teaching this old dog. The service here is what brings me to Sangster’s. Price is not an issue when there’s good service. More
Very quick, easy, helpful and descriptive on every step Jake and Casey were very helpful, informative and eager to make this a very pleasant purchasing expierence for me. Always a pleasure doing business wi Jake and Casey were very helpful, informative and eager to make this a very pleasant purchasing expierence for me. Always a pleasure doing business with you guys, that's why I always keep coming back. Thank you again! More
Quick Diagnostics After experiencing some questionable results from another dealership I brought my vehicle all the way in to Sangster's. (2+ hour drive time) They were After experiencing some questionable results from another dealership I brought my vehicle all the way in to Sangster's. (2+ hour drive time) They were able to quickly discover what the real issues were and make nearly all requested repairs on the same day. Tracy was professional and exceptionally helpful throughout the entire process. I am more than satisfied with the level of service I received and will happily return for final repairs and all my future automotive needs. More