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Sandy Sansing Nissan

Pensacola, FL

4.7
388 Reviews

5705 Pensacola Boulevard

Pensacola, FL

32505

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Showing 388 reviews

March 02, 2022

Thank you Mona, Emory, and Dominick for everything you do. From looking at inventory to signing the deal, they are always quick to my needs.. thanks Gill for having my new used car clean and serviced More

by Sebb0728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Selim
Mar 04, 2022 -

Sandy Sansing Nissan responded

Sebb0728, thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

The customer service manager and staff were very friendly, acknowlegeable, and they kept me updated. They went over their service and ask did I have any questions. I was very pleased how they got me More

by Brenda Morrissette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Solmonson, Chad Skeeles, Michael Ballard
Mar 03, 2022 -

Sandy Sansing Nissan responded

Brenda Morrissette, thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan!

February 28, 2022

It was horrible they don’t consider the customers needs at all the HEAD manager is just down right despicable I will never tell anyone to purchase a vehicle from sandy sansing Nissan EVER!!!!! my car cut o More

by Sorrynotsorry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Miller
Mar 04, 2022 -

Sandy Sansing Nissan responded

Hi there! We hate to hear you had a negative experience. We would love to try to resolve your issue, but you provided no name or information for us to track. Please reach out to the store directly if you would like a resolve.

February 09, 2022

Very professional. No haggle, no hassle, straight forward about every detail. knowledgeable and super fun experience. The car was clean when I took delivery and totally gassed up! Thanks Mona!! More

by ME-chellei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona selim
Feb 11, 2022 -

Sandy Sansing Nissan responded

Me-chellei, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 27, 2022

Service team was professional and kind me informed on status of work and completed work in timely matter More

by sl61695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 31, 2022 -

Sandy Sansing Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2022

Quick service for my oil change. Nice people to work with. Good facility. Reasonable price. More

by thomas3768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil, change
Jan 20, 2022 -

Sandy Sansing Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan!

January 06, 2022

Great service as always! Very little wait time with awesome workers to help you!! Thanks More

by brandyrh1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 08, 2022 -

Sandy Sansing Nissan responded

Brandyrh1982, thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan!

December 28, 2021

Great experience.. friendly fast easy love my new truck .. will recommend to everyone I know More

by Huseby41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pyland 5 all the way
Dec 29, 2021 -

Huseby41 responded

Joe was great to deal with.. great guy..

Dec 30, 2021 -

Sandy Sansing Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 17, 2021

Even though I was a little early for my appointment, they took me right in. The service people were very kind and considerate. The customer waiting area was very nice. Coffee and snacks were available. The p More

by gbeard7575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Seegars
Dec 27, 2021 -

Sandy Sansing Nissan responded

Gbeard7575, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

My car was involved in an accident in October and as of this review the Nissan body shop has failed to give any indication of any possible time for repairing the car. the parts were ordered according to th More

by wbcarillion
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No work done on car intwo months
Dec 18, 2021 -

Sandy Sansing Nissan responded

Hi there! We hate you had a bad experience. It looks like you didn't have interaction with our store though. So we forwarded your comments to the manager of the body shop. We hope that your issue is resolved!

Dec 22, 2021 -

wbcarillion responded

I had to call again yesterday to ask if any of the parts had been received and was told they have had been at the dealership for awhile and have finally set up a repair date of 17 January. Again it appears the dealership does not have a system to interact with the customers or I would have been informed when the parts arrived and not been with out a car for three months.

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