Sandy Sansing Nissan

Do not deal with Bryan at all. He lied right to my face and didn't have any shame in doing it. He needs to be fired if Sandy Sansing is going to retain a good reputation. In the south you dont lie and y and didn't have any shame in doing it. He needs to be fired if Sandy Sansing is going to retain a good reputation. In the south you dont lie and you certainly dont lie to a war vetran who takes that very serious. I have no use for that cat and don't want him dealing with younger troops that may not know how to handle an untrustworthy individual. My salesman Peter was exceptional and I would buy another used car from him in the future. Emory is a stand-up guy and I will go back to Sandy Sansing in the future because he is a man of his word. I also am very impressed with the help Jolie provided even when faced with a very difficult situation. All in all, Sandy Sansing has very good employees. One bad apple should not be an obstacle to you buying experience. More

Sandy Sansing was great as long as my car was under warranty. My care has low miles, but it is now over three years old and every time I take it in, they remind me, more that once, that is isn’t under warranty. My care has low miles, but it is now over three years old and every time I take it in, they remind me, more that once, that is isn’t under warranty any longer. I am aware of that and wouldn’t bring it in if I wasn't prepared to pay for the work. I started hearing a rattle in my Versa several months ago, I took it in and they put some “clamps” in it, but didn’t explain what the issue was, it kept having the rattle so I took it back and the one of the men in the reception area of the service department came out to listen to it and actually had to nerve to say to me “maybe you just need to get out more” which he thought was pretty funny. I was not amused. He then said I would have to drop my car off in the morning so that they could investigate and find out where the rattle was coming from. He didn’t see anything in the computer about the previous “clamps” that were put in. I had problems when I first bought the car, it needed a new fuel pump before it even had 100 miles on it! I was told that is because the car was made at the Mexico plant and there seem to be some issues with those. That problem was taken care of, after several trips to the mechanic there, they did figure out that it was a fuel pump. And, the person that I usually spoke to, I’ll leave out his name, was very nice and apologetic about a new car having such a problem. As I mentioned though, the longer I have the car, the less they seem to want to help, even with a regular oil change. SO, I took it to another mechanic and the rattle problem was solved in just few minutes. For all you other Versa owners, it was the heat shield rattling. I will end with saying that I would NOT purchase another car from a Sandy Sansing dealership, which is unfortunate, as I have many car buying years left! More

I bought a 2008 gmc acadia from this store. The car has had so many problems. Within 24 hours we called our sales agent and reported that the oil was not changed, the bumper had a hole in it (which we didn had so many problems. Within 24 hours we called our sales agent and reported that the oil was not changed, the bumper had a hole in it (which we didnt notice in the dark when we bought it), the transmission was slipping (and went out a few weeks later), and the passenger air bag was always reading "off" and we are scared to drive with a passenger!! He told us that he would love to help us but his manager was a "dick" and said that it was our problem because we bought the car as is. Now the fuel pump is going out, the brakes had to be changed and rotors turned because they were so bad, the transmision was fixed under gmc warranty (but is still having trouble). We asked the dealer to fix the air bag at our cost and to recheck the transmission because it is not working properly. They put a "rebuilt" transmission in it and it makes a horrible grinding noise and misses a lot. They sent me away and told me they could not fix the airbag because they dont know what is wrong with it and that the transmission cant be fixed any better either. At our wits end we contacted customer service. This lead us to the horrible Manager Bryan. He treated us horrible from day one, which is another story entirely. He basically told us he would buy back our car that we paid $23,500 for 2 months prior for $19k. Take it or leave it. He is a horrible person to represent this company. Even his employees call him names! (I can totally see why) So now we are stuck taking our own lives in our hands every time we ride in our vehicle we willl be paying for for the next five years. This vehicle has left us stranded on the side of the road twice in 2 months, with no help from Sandy Sansing. By the way, this is the 3rd $20k plus vehicle we have bought from this company in 5 years. Way to take care of your loyal customers. More

Given a price on the lot, and jumped considerably in the show room. Price of trade in jumped up and down with the numbers that never really added up. Kept showing what a great savings it was, and didn't eve show room. Price of trade in jumped up and down with the numbers that never really added up. Kept showing what a great savings it was, and didn't even come close to the price first quoted to get us to come in the front door. Has to pay for too much advertising to give any good deals. More

This was by far the best experience I have ever had with buying a car I have to say Sid Carr is awesome so I fully suggest stopping in to see him and the staff. I am so pleased with my car I purchased there buying a car I have to say Sid Carr is awesome so I fully suggest stopping in to see him and the staff. I am so pleased with my car I purchased there on 03/22/12. In our future Sandy Sansing is the only dealership there is! Thanks so much for the wonderful service from everyone involved it made what is normally an unpleasant experience for me very enjoyable!! More

Sandy Sansing really does know the meaning of true customer service. I was very clear when I spoke to Cindy on the phone of the bad experience that I have had at other dealerships in town and she assu customer service. I was very clear when I spoke to Cindy on the phone of the bad experience that I have had at other dealerships in town and she assured me that I would have a good experience. She was wrong....I had a great experience. She was patient, she listened and she was knowledgeable about the product. When all other dealerships were rude, talked down to me or assumed that due to my credit score that I was a not worthy of their time, Cindy sent an email blast and saved my day. If they would have taken the time to have listened to me they would have known the situation. I thank Ms Cindy and Brian for going the extra mile and getting me approved. I will absolutely recommend this dealership and most importantly Ms Cindy to everybody that I know. More

I RECEIVED AN E-MAIL FROM CINDY McCRANEY ABOUT THE AMAZING PRICES AT THE DEALERSHIP SO I GAVE HER A CALL. WE TALKED ON THE PHONE SHE LISTEN TO WHAT I HAD TO SAY, TOOK MY INFORMATION AND SHE WENT TO W AMAZING PRICES AT THE DEALERSHIP SO I GAVE HER A CALL. WE TALKED ON THE PHONE SHE LISTEN TO WHAT I HAD TO SAY, TOOK MY INFORMATION AND SHE WENT TO WORK. I HONESTLY THOUGHT THAT I WAS GOING TO BE TURNED DOWN BECAUSE I DON'T HAVE GOOD CREDIT, AND I'M SELF EMPLOYED. I HAVE ALWAYS DEALT WITH BUY HERE PAY HERE WE RIP YOU OFF HERE KIND OF CAR LOTS. BUT MS. CINDY CALLED ME AND SAID THAT SHE COULD HELP IF I BROUGHT IN SOME ADDITIONAL INFORMATION, SO I DID STILL THINKING THAT I WAS GOING TO BE TURNED DOWN. IT WAS LATE IN AFTERNOON WHEN I TOOK HER THE PAPERWORK. SHE TOLD ME TO GIVE HER SOME TIME TO WORK ON IT. SHE CALLED ME THE NEXT DAY AND SAID I'M OFF TODAY BUT I HAVEN'T FORGOT ABOUT YOU,THAT ALONG REALLY PLEASED ME BECAUSE THAT NEVER HAPPEN. SO TODAY ON 3/16/2012 I GOT THE CAR I WANTED I GOT THE PAYMENTS I WANTED AND I WAS VERY VERY VERY PLEASED WITH MS. CINDY AND THE WORK AND TIME SHE PUT INTO HELPING ME. SHE WAS A BLESSING I WOULD DEFINITELY REFER ALL MY FAMILY AND FRIENDS TO SANDY SANSING NISSIAN. BUT I'M GOING TO TELL THEM ASK FOR MS. CINDY. SHE IS A REALLY GOOD SALES REP. More