
Sandy Sansing Nissan
Pensacola, FL
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Service Department I came into have my battery replaced on a vehicle I had purchased there just over two years there. I called in and spoke with Tera who has always been I came into have my battery replaced on a vehicle I had purchased there just over two years there. I called in and spoke with Tera who has always been kind and professional, she was able to have me stop by just a few minuets later to have it replaced. When I got there, John the service manager, explained that my warranty had expired and that I would have to purchase a new one. I went ahead and purchased it and had it replaced at a generous price but they also went ahead a put air in my tire which I was going to do on my way out. Thank you Tera and John it will always be a pleasure to continue coming by with people such as yourself working there! More
Excellent Service Each and every time that I have brought my Nissan Sentra in for service, all of the staff has done an outstanding job and always given me complete sat Each and every time that I have brought my Nissan Sentra in for service, all of the staff has done an outstanding job and always given me complete satisfaction. More
My experience with service department All of our visits to Sandy Sansing Nissan have been handled with the utmost care. Everyone has always been willing to go above and beyond what is e All of our visits to Sandy Sansing Nissan have been handled with the utmost care. Everyone has always been willing to go above and beyond what is expected. Jonathan Sampley has always been our service representative and has our trust and confidence. Thanks especially to him for his care. More
Customer Service Duane has been the person to help me with whatever service I needed. He never sugar coates anything and makes me feel as though I am the person in ch Duane has been the person to help me with whatever service I needed. He never sugar coates anything and makes me feel as though I am the person in charge instead of being lead by the hand. Always ensures I am knowledgeable about what is going on with my car to include future service. Thank you Duane and thank you Nissan. More
Great service Service was fast and friendly! I enjoyed my experience and will be a repeat customer. I thought the cost was very reasonable and was happy with my ser Service was fast and friendly! I enjoyed my experience and will be a repeat customer. I thought the cost was very reasonable and was happy with my service. More
Horrible Experience All Around! I purchased a Nissan Sentra earlier this year and took it in for a scheduled service appointment. Upon checking my car in I brought a possible problem I purchased a Nissan Sentra earlier this year and took it in for a scheduled service appointment. Upon checking my car in I brought a possible problem with the trueness of my rims up with the service advisor. I was told I would have to pay to have it looked into, I explained I did not feel as if I had to pay to verify the parts on my car were legit and in working order. I felt as if I had inconvenienced him as he was very unapproachable and unfriendly! I was questioned like a suspect. (As if I were trying to get something for free) Only when I grabbed a sales manager did he finally offer to have it looked into. While I sat in the lobby I watched many come and go whom arrived well after me. It seemed as if I was intentionally left in the dark as far as the status and ticket time on my car is concerned! I wish I never purchased a car there as this was my first and only horrible experience with Sandy Sansing Nissan! More
Excellent service! Dwayne was very pleasant to work with. He got my car fixed in a timely manner and was able to get my warranty to cover my rental car. Excellent servic Dwayne was very pleasant to work with. He got my car fixed in a timely manner and was able to get my warranty to cover my rental car. Excellent service and will recommend them to family and friends! More
Counselor The staff is very friendly and thoroughly explain the service required for vehicle Staff was courteous and updated me that one service requested wou The staff is very friendly and thoroughly explain the service required for vehicle Staff was courteous and updated me that one service requested would require longer time which gave me options More
Service Department Jonathon Sampley the service agent is always courteous, professional, and friendly. He is what customer service is all about!! Sandy Sansing Nissan Se Jonathon Sampley the service agent is always courteous, professional, and friendly. He is what customer service is all about!! Sandy Sansing Nissan Service Department is very lucky to have Jonathon as a valuable asset to their service department. He goes above and beyond to accommodate customers! Always with a smile. More
We wanted to take this opportunity to thank you for our recent Toyota sienna van purchase. What a smooth ride! Just what we had been looking for. We would also like to thank Mr. Ben Brooks for his professi recent Toyota sienna van purchase. What a smooth ride! Just what we had been looking for. We would also like to thank Mr. Ben Brooks for his professionalism and courtesy. We will remember to recommend you both to our friends. Thank you. Sal and Kelly Scenna More