Sandy Sansing Nissan

no key fob I bought a 2012 rogue in September. I didn't know it has alarm . the car was sold with no keyless entry. So periodically the alarm goes off without an I bought a 2012 rogue in September. I didn't know it has alarm . the car was sold with no keyless entry. So periodically the alarm goes off without any way to turn off when I bought this to the dealers attention they wanted to selle one for 150 and then charge 130 to program it!! Really will not get a car from them again!! More

Labor charge for service department I feel was Outrageous Took 2008 Altima in for what would seem minor issue, door latch not working. Dealership kept vehicle for two and a half days and charged nearly $500 ( Took 2008 Altima in for what would seem minor issue, door latch not working. Dealership kept vehicle for two and a half days and charged nearly $500 ($497.25) to replace the door latch assembly. Labor charge alone was $325.00. Invoice did not show actual time breakdown to verify time spent on the repair and the dealer could not produce the old part upon request. Purchased two vehicles from dealer and have used them for all service issues up to now. Needless to say will not purchase another vehicle from them and will certainly not return to the service department ever again. More

Service Department I came into have my battery replaced on a vehicle I had purchased there just over two years there. I called in and spoke with Tera who has always been I came into have my battery replaced on a vehicle I had purchased there just over two years there. I called in and spoke with Tera who has always been kind and professional, she was able to have me stop by just a few minuets later to have it replaced. When I got there, John the service manager, explained that my warranty had expired and that I would have to purchase a new one. I went ahead and purchased it and had it replaced at a generous price but they also went ahead a put air in my tire which I was going to do on my way out. Thank you Tera and John it will always be a pleasure to continue coming by with people such as yourself working there! More

Excellent Service Each and every time that I have brought my Nissan Sentra in for service, all of the staff has done an outstanding job and always given me complete sat Each and every time that I have brought my Nissan Sentra in for service, all of the staff has done an outstanding job and always given me complete satisfaction. More

My experience with service department All of our visits to Sandy Sansing Nissan have been handled with the utmost care. Everyone has always been willing to go above and beyond what is e All of our visits to Sandy Sansing Nissan have been handled with the utmost care. Everyone has always been willing to go above and beyond what is expected. Jonathan Sampley has always been our service representative and has our trust and confidence. Thanks especially to him for his care. More

Customer Service Duane has been the person to help me with whatever service I needed. He never sugar coates anything and makes me feel as though I am the person in ch Duane has been the person to help me with whatever service I needed. He never sugar coates anything and makes me feel as though I am the person in charge instead of being lead by the hand. Always ensures I am knowledgeable about what is going on with my car to include future service. Thank you Duane and thank you Nissan. More

Great service Service was fast and friendly! I enjoyed my experience and will be a repeat customer. I thought the cost was very reasonable and was happy with my ser Service was fast and friendly! I enjoyed my experience and will be a repeat customer. I thought the cost was very reasonable and was happy with my service. More

Horrible Experience All Around! I purchased a Nissan Sentra earlier this year and took it in for a scheduled service appointment. Upon checking my car in I brought a possible problem I purchased a Nissan Sentra earlier this year and took it in for a scheduled service appointment. Upon checking my car in I brought a possible problem with the trueness of my rims up with the service advisor. I was told I would have to pay to have it looked into, I explained I did not feel as if I had to pay to verify the parts on my car were legit and in working order. I felt as if I had inconvenienced him as he was very unapproachable and unfriendly! I was questioned like a suspect. (As if I were trying to get something for free) Only when I grabbed a sales manager did he finally offer to have it looked into. While I sat in the lobby I watched many come and go whom arrived well after me. It seemed as if I was intentionally left in the dark as far as the status and ticket time on my car is concerned! I wish I never purchased a car there as this was my first and only horrible experience with Sandy Sansing Nissan! More

Excellent service! Dwayne was very pleasant to work with. He got my car fixed in a timely manner and was able to get my warranty to cover my rental car. Excellent servic Dwayne was very pleasant to work with. He got my car fixed in a timely manner and was able to get my warranty to cover my rental car. Excellent service and will recommend them to family and friends! More