Sandy Sansing Nissan
Pensacola, FL
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Destoyed my credit when I walked away from a deal! I realize the hard way to never give my credit information to a dealer again. When I walked away from a car I decided I didnt like and could not affor I realize the hard way to never give my credit information to a dealer again. When I walked away from a car I decided I didnt like and could not afford. Sandy Sancing sent my credit information to eight different banks. This caused my credit to drop so low that I cannot buy a car somewhere else. I made it clear to the salesman what I could afford and he kept calling me back with the same deal. My family and I will never do buisness with Sandy Sancing again. More
bought car in good faith! granddaughter sick from an overwhe Leased a 2015 towards end of August 2015. My the car had awful odor Which I took to be the strong very strong new car smell. My 3 year old granddaught Leased a 2015 towards end of August 2015. My the car had awful odor Which I took to be the strong very strong new car smell. My 3 year old granddaughter who lives with me and I take care of full time is in the car 98% of the time. The first day she was in the car she started throwing up. Keep in mind, she had never thrown up in any other cars in the family or friends ever. This started happening every few days then it came Every other day and then it became every week I finally took her to the doctor 2 weeks ago her eyes were all inflamed underneath she had been vomiting every day in the car getting out of the car from the minute she stepped in the car. The doctor told me to get her out of that car she was having some type of reaction to some chemical compound. They gave me a temporary loaner car until they could sort it out, she never was sick again 8 days now. Tried calling them for a week, it took them over a week to even talk to me And no one had done anything until I threatened to call the channel 3 news department to come out and do a story on This situation Because new car smells and odors from cars imported from Korea can make you sick. Do your research on the internet you'll find many many stories on that. Now they are Telling me that they're going to give me $19,000 on a car thats 5 or 6 weeks old and has no more than 800 miles on it they took off $3,000 for depreciation And Are going to do nothing about the car other than put some humidifier odor Buster thing in there overnight. The people that I came in contact with are total. Corporatebuffoons, Not one care about my granddaughters health Or future health for that matter, because we really don't know what in the car is making her sick also, beware of jackie grey if you have a problem, total and typical corporate robot, Who seems to be the boss of many of the people around there and she's a total corporate xxxxxx. These people do not give a care about child welfare or about a person's experience buying a car. But I tell you all if I were you, I would never buy a car from the sansing stores I don't care if it's own by the good sandy Sansing he does not know what's going on here This car is made my granddaughter sick. And its not motion sickness, as she has never been sick in a car in her life until after 15 minutes of being in this new car that's when it started. that's when it ended, when we took her out of it. Day 8, NOT VOMITING. Buyer beware!! Disappointed is not even the word.They will not help you Don't pretend to help you but they do nothing but backpedal on what they say to prior And then they all get together and have a meeting and then they say they didn't say something. We have chosen to get our own attorney and to call the news stations. If you have young children and there's a funky smell in the car get your children out it will make them sick. BEWARE OF THE ROGUE!! Most of them are manufactured in Korea and there are no regulations on Emissions, and the type of plastics and materials used. This was told to us by a company who tests vehicles. He also offered to test our car. Its expensive, but worth it. Shame on you SANDY SANSING AND PARTNERS. More
Most unprofessional dealer in Pensacola!! Twice visited, twice left. First was insulted, lead to "cars I could afford". Had $65,000 cash in pocket. Second was lied to. YOUR LOSS!! Twice visited, twice left. First was insulted, lead to "cars I could afford". Had $65,000 cash in pocket. Second was lied to. YOUR LOSS!! More
Service There is no better service than that of Sandy Sansing Nissian . The entire department from check in/ check out/ aminities/ housekeeping and service al There is no better service than that of Sandy Sansing Nissian . The entire department from check in/ check out/ aminities/ housekeeping and service all deserve 5 stars ! Jonathon has always gone above and beyond to make sure that all was good . It shows that he not only cares about your company but he also cares about your customers . The two young ladies that checked me out were so pleasant and when I asked if I could fill up my water bottle they also offered me a snack. Now that's what I call great service !! More
Dont trust the sales staff Lies, all they are concerned with is the sale and not you the customer. I bought 5 new vehicles from this dealership and I will never buy another. The Lies, all they are concerned with is the sale and not you the customer. I bought 5 new vehicles from this dealership and I will never buy another. The list is too long to list everything but sales, TJ is the salesman, lies and then when I called to talk to him he never returned my call. So I went up there and I could have knocked him over with a feather when he seen me. Service had me there for 4 hours to do a simple oil change that I had a appointment, that's not even acceptable even if you just drive up. F&I sat on my paperwork when I cancelled my extended service for 3 months so the salesman wouldn't get a charge back after I traded my truck at another dealership in Alabama. By the way it's not a long drive to go to Daphne Al and they saved me a lot of money. I've left messages for Sandy on several occasions and not a single return call, I didn't expect him to call but he could've delegated someone to call. I guess my almost $200,000. In the last 10 years isn't needed so I will take it elsewhere. More
Complete Car care Without an appointment, we were greeted by an eager team ready to care for our truck. The Service staff kept us informed and were steadfast in the or Without an appointment, we were greeted by an eager team ready to care for our truck. The Service staff kept us informed and were steadfast in the original price quote--thank you More
Great service department Thanks to Service department for taking care of my New Nissan Rogue. Had a chrome rear bumper plate installed and the car coated with Perma Plate. Thanks to Service department for taking care of my New Nissan Rogue. Had a chrome rear bumper plate installed and the car coated with Perma Plate. More
Friendly and prompt follow up The customer service department always seem efficient, and answer questions quickly. They seem to be knowledgeable about the mechanics of the car. Alw The customer service department always seem efficient, and answer questions quickly. They seem to be knowledgeable about the mechanics of the car. Always try to be accommodating while you're waiting. More
treated like criminals My fiance and i went to sandy sansing looking to buy a used car in which we found an 2012nissan maxima my fiancee loved the car right off the batt.we My fiance and i went to sandy sansing looking to buy a used car in which we found an 2012nissan maxima my fiancee loved the car right off the batt.we wanted the car but we also understood that our credit was not so good.we had a 2004 dodge Dakota sport worth $3000 and $1000 cash.the online price of the car was $22,000 we spoke to the salesman and came up with an agreement for the price and monthly payments but when we go to sign the papers we were getting charged $2000 more for the car and half the price of what my trade in was worth so the financial guy comes in and said the bank charges them a fee but they would have to eat the fee from there every thing seem to be where we needed to be signed the papers took the car home two days later we were told the monthly payments has to go up $130 a month and the apr is almost double we cant afford that so we go to return the car and get our $1000 and truck back and were told there keeping our $1000 and when my fiancee left the dealership with our dodge Dakota the speedometer will not work and the truck will not get over 1500 rpms which left my fiancee,10and 4 year old daughters stranded 10 miles from the dealership.DO NOT BUY FROM SANDY SANSING NISSAN. More
Fantastic Customer Service! The team at Sandy Sansing Nissan is great!! I bought my Maxima last fall and have had it serviced there since. I drive alot.....and have enjoyed my The team at Sandy Sansing Nissan is great!! I bought my Maxima last fall and have had it serviced there since. I drive alot.....and have enjoyed my Maxima. Every person is focused on providing great service. The service department has been very helpful and always accommodates my needs.......whether a short notice oil change or answering a question....they have been super!! More