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Sandy Sansing Nissan

Pensacola, FL

4.7
388 Reviews

5705 Pensacola Boulevard

Pensacola, FL

32505

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Showing 388 reviews

October 10, 2020

Scott is awesome 😊 went into for oil change new breaks and he also got the recall done ✅ He is a huge asset to The Company More

by Murano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 16, 2020 -

Sandy Sansing Nissan responded

Murano, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

October 04, 2020

Worst experience of my life run far far from these people they are liars Snake oil salesman they are the worst of the worst is trying to run their little used car scam on you More

by Zombie
Recommend Dealer
No
Employees Worked With
Keith Hunt
Nov 16, 2020 -

Sandy Sansing Nissan responded

We would love to address your concerns, but cannot find any record of you being in our dealership. If you would like to reach out to customer service to try to rectify your issue please email edmonsonv@sandysansing.com

July 31, 2020

Promised repairs before purchase NOT done Purchased a used vehicle with promised of repairs. “Check Engine Soon” light came on while driving truck home. Four codes came up! Truck NOT fixed as More

by GKC
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emory Shelley
Jul 31, 2020 -

Sandy Sansing Nissan responded

We appreciate you taking your time to leave your feedback, we will pass it along to our staff. We are looking forward to speaking with you Monday to resolve your concerns.

Jul 31, 2020 -

Sandy Sansing Nissan responded

Hi Mr. Caro, thanks for taking the time to leave us a review. I spoke with the sales manager, they said they had already been in contact with you, and look forward to your visit Monday. Have a wonderful day!

Aug 01, 2020 -

GKC responded

Update August 1: Dealer gave us full amount paid toward another vehicle. Cost more than I had hoped to spend but a better truck with features I needed.

Aug 02, 2020 -

GKC responded

I have struggled with what to say. After the disastrous purchased ot the 2009 Nissan Titan that was literally a junker, I am the owner of a Nissan Frontier that will be a better fit. The bad thing that is difficult to understand is why the service department allowed the Titan truck to be sold in the first place. Three days of stress and now a truck payment not planned. Someone at the dealership KNEW that Titan truck was not fit to sell. I would like to say that Sean is truthful. I would like to say that the floor manager, Gil is truthful. I don’t know who is to blame. The Titan DID drive well on our one trip around the area with Sean. But immediately engine light on before reaching home with it. Enough said.

July 31, 2020

Terris Rease did everything he can to help me. Amazing customer service. Go see him. No matter what. I’m very pleased. Thank you Terris. More

by ktbatchelor767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terris Rease
Aug 06, 2020 -

Sandy Sansing Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2020

Had oil change and tire rotation. Very friendly and professional staff. Quick service. Nice facility. Complimentary drinks/snacks. Seemed a little pricey to me, but that’s the only complaint More

by J B
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 30, 2020 -

Sandy Sansing Nissan responded

Thanks for taking the time to leave us a review! We're delighted that you enjoyed our facility and that you found our staff accommodating. We do try to keep our prices on par with our local competitors. We hope to see you for your next service!

July 22, 2020

The service provided on July 21 was excellent. My vehicle was due for an oil change, I used the express line service and the job was completed within 45 minutes. The waiting room has cold water, coffee and s More

by donaldlmau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris. Service writer
Jul 23, 2020 -

Sandy Sansing Nissan responded

Donaldlmau, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sandy Sansing Nissan. We hope to be of service to you again in the future.

July 22, 2020

I was hesitant about buying a new car but, Fred Klawitter, was exceptional in finding not only my dream car, but finding a great deal within my comfort zone. If you are looking for your dream car o More

by pstevenson77
Recommend Dealer
Yes
Employees Worked With
Keith Hunt, Frederick Klawitter
Jul 23, 2020 -

Sandy Sansing Nissan responded

Thank you so much for your positive comments about Sandy Sansing Nissan! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2020

Everyone that works here is exceptional. Keith Solmonson helped me get into the perfect car for me. We worked out a deal that fit my needs. Thank you!!!!! More

by Cherise
Recommend Dealer
Yes
Employees Worked With
Keith Solmonson, Josh Thomson, Keith Hunt
Jul 21, 2020 -

Sandy Sansing Nissan responded

Cherise, thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan!

July 14, 2020

Horrible didn’t fix problem will not return calls didn’t need motor only a switch which I told u when I brought car in More

by Phillip Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emory Shelley
Jul 20, 2020 -

Sandy Sansing Nissan responded

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Jul 20, 2020 -

Sandy Sansing Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Sandy Sansing Nissan. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Also, your service advisor has reached out to you by phone to try resolve this situation.

May 20, 2020

Mr.Fredrick is AMAZING I came in with a specific car I wanted and he took me out my comfort zone and showed me a car that had everything I wanted and more. he helped me trad More

by allyssiacroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Klawitter
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