Sandy Sansing Nissan

Very poor customer service by the service department. 2 years ago, had a problem with the paint at that time with minimal pain it was fixed. Paint started peeling off the bumpers, took it in to the dealer, years ago, had a problem with the paint at that time with minimal pain it was fixed. Paint started peeling off the bumpers, took it in to the dealer, Greg sent me to the Chevy deal who were very good and did the estimate as I waited. Greg sent the estimate in told me I should contact the corporate office which I did and then stated it was out of his hands and said since my 2017 Nissan pickup with only 21000 miles was out of warranty and I'd have to deal with them which I did. Two months after this started and several calls from Tinisha a very rude and unprofessional person at cooperate I was informed they would do nothing even though the initial problem with the paint occurred while under warranty. Contacted Sansing to speak with Greg to see if there was anything they could do and he was out all week. I asked to speak with his boss was put on hold for over ten minutes and the guy, who’s name I should of gotten started with the out of warranty crap and never would give me a name. By then I was not happy and stated my review would reflect the poor quality of service to which he responded it goes both ways – not sure what that means – is he going to write a bad review on me for be frustrated with the poor service at the local and corporate level. I bought my first Nissan truck in 1985 and had owned one up until last week. Great job of standing behind the cars you sell! I’m now the proud owner of a Ridgeline and will never own another Nissan and will never buy a car from a Sansing dealership! More

The gentleman who helped me was very professional, pleasant and helpful. I was in and out very quickly. I've never been pressured to add services beyond what I am specifically there for. That is ver pleasant and helpful. I was in and out very quickly. I've never been pressured to add services beyond what I am specifically there for. That is very refreshing and appreciated. I will use Sandy Sansing again and recommend them wholeheartedly. More

Love being with Nissan glad to be Nissan woman. Love Nissan it is the best. Nissan it is the best. More

Just stopped in to see if we could get an oil change…no problem. Only took about 30 minutes! problem. Only took about 30 minutes! More

The service was great and the employees were very friendly, helpful, and hospitable! I would definitely come back again to get my car serviced with Sandy Samsing Nissan! friendly, helpful, and hospitable! I would definitely come back again to get my car serviced with Sandy Samsing Nissan! More

Very professional and helpful as well as friendly. The waiting room was very clean and pleasant. waiting room was very clean and pleasant. More

What makes one service center a head above the rest is service, service, service! A shout out to Bailey Sampson, Service Advisor, for giving me peace of mind about my Nissan vehicle and going above and b service, service, service! A shout out to Bailey Sampson, Service Advisor, for giving me peace of mind about my Nissan vehicle and going above and beyond to make my experience from beginning to end simply seamless. More

Very fast and courteous service. Really like the car wash after an oil change. Clean, comfortable waiting area. Nice refreshments. after an oil change. Clean, comfortable waiting area. Nice refreshments. More

My working agent Ronnie was very helpful and he went beyond to help me. Thanks beyond to help me. Thanks More

Mr. Brooks at Sandy Sansing service department was courteous and helpful in resolving my existing problem with my vehicle which has been resolved. Thank you Mr. Brooks for your professionalism. courteous and helpful in resolving my existing problem with my vehicle which has been resolved. Thank you Mr. Brooks for your professionalism. More