Sandy Sansing Nissan

The customer service manager and staff were very friendly, acknowlegeable, and they kept me updated. They went over their service and ask did I have any questions. I was very pleased how they got me friendly, acknowlegeable, and they kept me updated. They went over their service and ask did I have any questions. I was very pleased how they got me in and out in great time frame More

It was horrible they don’t consider the customers needs at all the HEAD manager is just down right despicable I will never tell anyone to purchase a vehicle from sandy sansing Nissan EVER!!!!! my car cut o at all the HEAD manager is just down right despicable I will never tell anyone to purchase a vehicle from sandy sansing Nissan EVER!!!!! my car cut off me after a week in the middle of traffic I could’ve gotten hit and killed my car literally cut off and slid across the highway on TOP Of that they wouldn’t even fix my car or at least tell me what’s wrong with it they didn’t do anything More

Very professional. No haggle, no hassle, straight forward about every detail. knowledgeable and super fun experience. The car was clean when I took delivery and totally gassed up! Thanks Mona!! about every detail. knowledgeable and super fun experience. The car was clean when I took delivery and totally gassed up! Thanks Mona!! More

Service team was professional and kind me informed on status of work and completed work in timely matter status of work and completed work in timely matter More

Quick service for my oil change. Nice people to work with. Good facility. Reasonable price. with. Good facility. Reasonable price. More

Great service as always! Very little wait time with awesome workers to help you!! Thanks awesome workers to help you!! Thanks More

Great experience.. friendly fast easy love my new truck .. will recommend to everyone I know .. will recommend to everyone I know More

Even though I was a little early for my appointment, they took me right in. The service people were very kind and considerate. The customer waiting area was very nice. Coffee and snacks were available. The p took me right in. The service people were very kind and considerate. The customer waiting area was very nice. Coffee and snacks were available. The purpose of this visit was for a recall notice. When my vehicle was ready they explained that it was a software update. They also vacuumed the front floor and washed it ! Very pleased with my experience. More

My car was involved in an accident in October and as of this review the Nissan body shop has failed to give any indication of any possible time for repairing the car. the parts were ordered according to th this review the Nissan body shop has failed to give any indication of any possible time for repairing the car. the parts were ordered according to them on 20 October any any calls to the dealership leaving messages has gone on without any answers It leads me to think that It Is a bad idea to by any car from any of the Sandy Sansing dealerships If there staff finds it too hard for common respect for customers problems. More

Very poor customer service by the service department. 2 years ago, had a problem with the paint at that time with minimal pain it was fixed. Paint started peeling off the bumpers, took it in to the dealer, years ago, had a problem with the paint at that time with minimal pain it was fixed. Paint started peeling off the bumpers, took it in to the dealer, Greg sent me to the Chevy deal who were very good and did the estimate as I waited. Greg sent the estimate in told me I should contact the corporate office which I did and then stated it was out of his hands and said since my 2017 Nissan pickup with only 21000 miles was out of warranty and I'd have to deal with them which I did. Two months after this started and several calls from Tinisha a very rude and unprofessional person at cooperate I was informed they would do nothing even though the initial problem with the paint occurred while under warranty. Contacted Sansing to speak with Greg to see if there was anything they could do and he was out all week. I asked to speak with his boss was put on hold for over ten minutes and the guy, who’s name I should of gotten started with the out of warranty crap and never would give me a name. By then I was not happy and stated my review would reflect the poor quality of service to which he responded it goes both ways – not sure what that means – is he going to write a bad review on me for be frustrated with the poor service at the local and corporate level. I bought my first Nissan truck in 1985 and had owned one up until last week. Great job of standing behind the cars you sell! I’m now the proud owner of a Ridgeline and will never own another Nissan and will never buy a car from a Sansing dealership! More