Sandy Sansing Nissan

I highly recommend Sandy Sanson Nissan in Pensacola, Florida ask for Delarian he is your guy. This guy went way out of his way to accommodate our needs. He’s very knowledgeable of his inventory and can Florida ask for Delarian he is your guy. This guy went way out of his way to accommodate our needs. He’s very knowledgeable of his inventory and can find anything you’re looking for hands-down. He made the best experience I could have dealing with a dealership 100% recommend him for any sales going forward More

Great customer service! The work is done professionally and with a smile. Very sincere staff. The work is done professionally and with a smile. Very sincere staff. More

I was downsizing my vehicle from a Scatpack Charger to a Rogue (same year, 2023) because I am getting too old to be driving that kind of vehicle. Went to Sandy Sansing Nissan and test drove car. Sales perso Rogue (same year, 2023) because I am getting too old to be driving that kind of vehicle. Went to Sandy Sansing Nissan and test drove car. Sales person Dave said they were different than other Dealers and if I made my decision they would have me out of there quickly because they were a "Volume Dealer". Made decision at 4:45 and they started paperwork. back and forth a couple of times for more info and to sign first document but then at 6:30 I stopped the new gut that took over from my original salesman to say what is going on and he said working on it. He brought new car out so I could move stuff between cars but still waiting. This is when I am told them I only had one key and I would have to drop off second key for my car the next day. I was told Finance working on it still at this time. I was pacing al around and was offered drinks but soon! At about 7PM I was down by Finance offices and I asked about the second key for the used car and was told then I was getting only one key but they gave me info where I could but a second one for about $300-$350. Was told paperwork almost done. This more than 3 hours in first time I have not got 2 keys for any car I bought in the last 20 years but too late to do much about it My old car gone my stuff in new car and waiting to just get out of there.7:20 I go to Finance and sign everything but ask about Certified Used status and if they had docs about what else that covered and was told paperwork all done like it was not a Certified Used car so had to do it all again. Finally got out of there on this Thursday night at 8:05 with everyone running out of the place because it was so late. Hatting all of them by now and sick of apologies. Not quick, not easy and my first act was to pay $305 for a second key for my new car and now today 19 days after my old car still not paid off and I had to make a payment or be late for old loan hurting my credit score I worked so hard to get it 800+. If I could reverse everything I would in a second! Was told last week General Manager would call me to see what he could do to make this right. Still waiting. I guess this is going be as quick and professional like this whole transaction now a week after I was told that. Should have just gone to Carvana and will next time! Car bought 10/16/25, still not paid off 11/5/25. More

Always great service. Costs are fair. Detailed explanation of all services. Appointments are offered for the convenience of the customer. I would buy another Nissan just t Costs are fair. Detailed explanation of all services. Appointments are offered for the convenience of the customer. I would buy another Nissan just to keep using their service dept staff! More

My service advisor Michael was knowledgeable and helpful. He answered all my questions and helped me make a decision best for the situation. I will definitely ask for Michael the next time my car needs serv He answered all my questions and helped me make a decision best for the situation. I will definitely ask for Michael the next time my car needs service. More

Our sales associate, Anna, was very helpful in finding the car I was looking for. The whole process went smoothly. Everyone else in the process helped me get the car I wanted. the car I was looking for. The whole process went smoothly. Everyone else in the process helped me get the car I wanted. More

Dealership was easy to deal with, salesman Curtis was great to work with, great dealership great to work with, great dealership More

Responded quickly and proficiently to my issues with my new vehicle. Would recommend anyone without hesitation. new vehicle. Would recommend anyone without hesitation. More

Ryan Silber was my salesman and bc of him my buying experience was fanominal. He is is a man of integrity and has a great personality. experience was fanominal. He is is a man of integrity and has a great personality. More

I had scheduled an appointment for my vehicle in June to have my brakes checked because I could hear “squealing” when I had my foot on the brake in reverse. I was told at the appointment that my brakes were have my brakes checked because I could hear “squealing” when I had my foot on the brake in reverse. I was told at the appointment that my brakes were fine and I have “10k-15k miles to go” before needing new ones. My most recent visit was because I now hear grinding instead of a squeal at 2k miles. This visit resulted in me being charged for new rotors and brake pads because of the metal on metal grinding. I inquired about a discount due to the faulty inspection results from June. I was told that they only did a “visual” inspection in June and it’s really hard to tell if the center of the pad is wearing differently and only offered to find a coupon for me. The “coupon” was a $40 military discount that doesn’t even touch the $200+ charge for the rotor replacement that should have easily been prevented had they listened to me the first time. The accountability needs to lie somewhere other than the customer’s wallet! What is even worse is that I am now hearing a squeal from the front and that’s after the inspection was measuring 1 mm thicker than the appt in June. As if the poor diagnostics weren’t bad enough, the service advisor intentionally deleted my access to the inspection report when I questioned the measurements and even went so far as to edit my customer profile to intentionally spell my name incorrectly on my email address to prevent any potential surveys coming directly from Nissan. I even called in to ask for a copy of the most recent inspection report to be emailed and have yet to receive it. More