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Sandy Sansing Mazda

Pensacola, FL

4.5
747 Reviews

6105 Pensacola Blvd

Pensacola, FL

32505

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Showing 747 reviews

May 29, 2015

Fantastic Experience at Sandy Sansing Mazda This was my 4th car purchase in 6 years. Every experience has been mediocre compared to dealing with Rob Sansonia at Sandy Sansing Mazda(SSM). I went More

by TylerR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel in Finance, Randy Witzel, Rob Sansonia
Jun 02, 2015 -

Sandy Sansing Mazda responded

Congratulations on your new Mazda3. We appreciate your business and sharing your experience with us. Rob is knowledgeable, helpful, and valued member of our Mazda team. It is great to hear that he helped you find the right vehicle at the right price. Thank you for taking the time to write a review!

May 20, 2015

Best car purchasing experience at Sandy Sansing Mazda If you want the BEST car purchasing experience, go to Sandy Sansing Mazda. From the sales staff to the service department, everyone was genuinely help More

by Archer/Morrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxwell and Joel, Randy Witzel, Michael Hall, Chris Hall
May 21, 2015 -

Sandy Sansing Mazda responded

We appreciate your review. The 2016 Mazda6 is a great vehicle! It is safe, fun to drive, and has plenty of space. Thank you for your business and we look forward to seeing you at your next visit.

May 17, 2015

Rob Sansonia/ Top notch sales representative. Bought three cars now from this company and each time it has been a great experience. Rob REALLY knows his stuff. H More

by DandD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sansonia
May 21, 2015 -

Sandy Sansing Mazda responded

Wow, 3 cars! We truly appreciate your continued business. Rob and the rest of our Mazda team work hard for our customers and we will share your review with them. Thank you!

May 16, 2015

False information. I would not recommend this company to an The biggest mistake ever. I will never buy from Sandy Sansing again. I should have read the reviews before. Lies and false information. The sales repr More

by Malejax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Witzel
May 22, 2015 -

Malejax responded

A warranty that should have been offered not added. The costumer feels attacked when you add 2000 dollars without offering. If the service is good you sell it, that's their job to SELL. You guys tried to make us sign by telling us it was FREE. 2000 dlls more to my bill. Again: BE careful when you sign. Is that a sale strategy ? The service should have been offered not just added. No one knew where my tag was, lack of communication; they never returned my call, you can understand how frustrated I was. But the problem is, the information your finance department gave me when I bought my car it's wrong, the option he gave doesn't even exist!! It is not the first time he sells a car, he knew he was giving me false information, it was not a human mistake, the name is scam!!! I would have appreciate if the costumer relations manager could have give a call, instead of the finance manager yelling me through the phone, threaten my husband. I bought a car from your dealership I think I deserved the courtesy, at least the attention of a call. The problem is not the service he tried to add, not my tag, not your poor costumer service, the problem is the wrong information the finance department gave me. He lied to us, that is not professional and is not a honest business.

May 12, 2015

Excellent service! This is my 2nd CX9 - I've always had them serviced at Sandy Sansing. Cynthia is absolutely the best and is truly a straight shooter! More

by chiefB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia
May 21, 2015 -

Sandy Sansing Mazda responded

The CX-9 is an excellent SUV. Thank you for bringing your Mazda to be serviced with us. Cynthia is very knowledgeable and provides excellent customer service. We will pass along your kind words to her.

May 04, 2015

Best experience! After a long night of accident report and an ER visit, I decided it was time to shop for a car! Shannon was very professional and kind! She ask me a b More

by jnncllns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Parrish
May 08, 2015 -

Sandy Sansing Mazda responded

We are sorry to hear about your accident. Shannon does a fantastic job helping her customers pick out the right vehicle. The Mazda3 is certainly fun to drive in addition to all of the tech and safety features. Enjoy your new Mazda! Our team looks forward to working with you again.

April 20, 2015

Impeccable Customer Service and Friendliness I have used several dealerships for my vehicles in the past, none of which come close to the services provided to me by the Sandy Sansing Mazda Team! More

by BekahC86
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tiniancos
May 08, 2015 -

Sandy Sansing Mazda responded

Thank you for trusting us with your vehicle. We appreciate your business!

April 14, 2015

Great customer service, fair prices My wife and I recently purchased a new 2016 Mazda 6 from this dealer. We expierienced both great customer service and very fair prices. Our salesmen's More

by Rane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2015 -

Sandy Sansing Mazda responded

Congratulations on your 2016 Mazda6. In addition to all the great standard features, it is a blast to drive. We know you have a choice when purchasing a new vehicle and we appreciate that you chose us. John is a valued member of our Mazda team who provides outstanding customer service. Thank you for your recommendation and your business.

April 14, 2015

Miracle We had a car accident which totaled our only vehicle. With only a week to find a car we hit the bricks and dealt with every kind of bad stereotype of More

by anzhops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bender, David Bailey, Chris Hall
Apr 15, 2015 -

Sandy Sansing Mazda responded

Thank you for sharing your review on Google and DealerRater. We are so sorry to hear about your accident and understand that given a limited amount of time and money to replace your vehicle can be an added stress. David and Joel are valued members of our team at Mazda because of the hard work they do for our customers. It is great to know that you found a vehicle in your price range that will give you the peace of mind a warranty provides. We appreciate your business and look forward to helping you with your next purchase.

March 01, 2015

Wonderful I was on a very tight budget, but needed a safe car for myself and my son. I was expecting the car shopping experience to be an extremely stressful o More

by MistyCherise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sansonia
Mar 05, 2015 -

Sandy Sansing Mazda responded

Thank you for sharing your experience with us. Our sales and finance team work together to find you the best option in your price range. We are happy to hear that you were able to find right vehicle for your son. We appreciate the drive you made from Panama City to visit our dealership and look forward to working with you again.

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