Sandy Sansing Mazda
Pensacola, FL
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Another fabulous car buying experience from Sandy Sansing! This is our third car purchase from Sandy Sansing Mazda and the number one reason we continue to purchase our cars here is the personal service we rec This is our third car purchase from Sandy Sansing Mazda and the number one reason we continue to purchase our cars here is the personal service we receive every time we visit Rob Sansonia at Sandy Sansing Mazda in Pensacola. Rob is just unbelievable in his ability to satisfy his customers! We had just about settled on a blue Mazda 3, but he could tell that my wife really wanted a silver car...presto! Up drives Rob with the perfect car (which I think he pulled out of a hat because we hadn't seen it on the lot after an extensive search). You should have seen my wife's eyes light up! And the smile is still there! I wish every car experience prior to Sandy Sansing was comparable, but sadly, that is not the case. We are about to take a three car picture that I am sure will wind up on Rob's wall. Our first experience with Rob brought us back for a second and now a third car and we intend to talk about this wonderful dealership with our friends! Also, the service follow ups with Randi Williams have always been stellar! Her cheerful personality is another reason I enjoy my visits with you. Everyone we deal with at Sandy Sansing Mazda has been a wonderful experience! Joel Bender even recognized me as a member of The Mulligans Band. That surprised the heck out of me and we really enjoyed our time with him! Anyway, we feel like family every time we visit and it is so very much appreciated! As the Terminator would say "I'll be back..." More
Mazda CX 9 Great experience with Rob Sansonia. I stopped by for a test drive early in the week, emailed in with an offer, and Rob worked with me to get to a good Great experience with Rob Sansonia. I stopped by for a test drive early in the week, emailed in with an offer, and Rob worked with me to get to a good price. Easy process, I didn't even have to go into the dealer until paperwork was prepared. Would buy again. More
Excellent experience Rob was a pleasure to work with. He is friendly and knowledgeable, and absolutely "no pressure", which I really appreciated. When it's time to buy ano Rob was a pleasure to work with. He is friendly and knowledgeable, and absolutely "no pressure", which I really appreciated. When it's time to buy another car, I would ask for him. More
Great after Christmas experience My husband and I had a great experience at this dealership in Pensacola. Everyone was wonderful to work with and I would definitely recommend coming h My husband and I had a great experience at this dealership in Pensacola. Everyone was wonderful to work with and I would definitely recommend coming here! More
Outstanding Customer Service I have frequently used online services to locate and price cars. While looking for a vehicle to replace my totaled car I did an online inquiry to Sand I have frequently used online services to locate and price cars. While looking for a vehicle to replace my totaled car I did an online inquiry to Sandy Sansing and was contacted by Rob Sansonia. Rob was very helpful in keeping me updated on what vehicles they had in stock that I might be interested in, even messaging me late one day to let me know about a new car they got in that matched my specs. I had a very limited window of time to come test drive anything and on a last minute decision called Rob at 8:00 am and told him I was headed into the Mazda dealership if he could meet me there. Then I called the dealership and let them know I was on my way (spoke to both the receptionist and the sales manager who were wonderful too), literally in about 15 minutes. The sales manager was there and got the car ready for me and Rob met me as I was getting in the car to drive it. I did a quick test drive, told them I'd have to let them know and needed some specs. Rob quickly showed me another vehicle that they had just gotten in before I left and emailed me specs within the hour after I left. While I ultimately chose another vehicle that was an exact match for what I wanted. I will not hesitate to use Sandy Sansing and Rob Sansonia again and most likely will take a closer look at the same make and model of the one I test drove at Sandy Sansing for my next vehicle. Thank you Rob and Sandy Sansing Mazda for your great service, communication, and flexibility! More
Purchasing a used Mazda We had such a great experience with Sandy Sansing Mazda. Ronald was very helpful and knowledgeable with the Mazda CX-5. He did a great job working wit We had such a great experience with Sandy Sansing Mazda. Ronald was very helpful and knowledgeable with the Mazda CX-5. He did a great job working with us and finding us the perfect vehicle at the right price point. He went well out of his way to make sure we were happy with the vehicle and took care of all of the paperwork as quick as possible. More
Easy to Work With and Honest Ronald Maxwell started his deal by calling me and showing interest after my online inquiry. Mr Maxwell we thorough in both his request for information Ronald Maxwell started his deal by calling me and showing interest after my online inquiry. Mr Maxwell we thorough in both his request for information and providing answers to my questions. The process of purchasing my 2014 MB E350 was smooth and easy. I appreciated Ronald's professionalism and knowledge of the car buying experience. More
Superb customer service. Rob Sansonia displayed superb customer service. Patiently spent time with my son's new Mazda3, explaining the features, specs, operations, and safety Rob Sansonia displayed superb customer service. Patiently spent time with my son's new Mazda3, explaining the features, specs, operations, and safety of his new car. He made sure my son was comfortable on his new car and on time on his soccer game. Friendlly and reachable, able to communicate about the car even on his off days. More
Rob is Great! I recently purchased my second Mazda from Rob and have thoroughly enjoyed both purchase experiences. Rob is a "no pressure" guy that keeps in touch b I recently purchased my second Mazda from Rob and have thoroughly enjoyed both purchase experiences. Rob is a "no pressure" guy that keeps in touch but is willing to wait until you are ready to make the big step. Rob is a joy to work with. More
Excellent customer service and price. David Bailey was outstanding. He was customer service oriented made sure we had all questions answered. He gave us undivided attention and was very fr David Bailey was outstanding. He was customer service oriented made sure we had all questions answered. He gave us undivided attention and was very friendly. After our purchase he made sure car was in tip top condition. He gave us comprehensive instruction of how to use features of car. I will definitely recommend this dealership and refer people to Mr. Bailey. My car is beautiful and I am pleased with the price. All in all our car purchase was a pleasant experience. More