Sandy Sansing Mazda
Pensacola, FL
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Amazing Experience From the internet contact to the greeting at the front door - this was an amazing experience at Sandy Sansing Mazda. Amazing staff, from the dealer From the internet contact to the greeting at the front door - this was an amazing experience at Sandy Sansing Mazda. Amazing staff, from the dealer to finance and detaining - amazing staff and would and will recommend to everyone I discuss this experience with. More
Amazing!!! Made my first time buying car a breeze! Everyone here has been super helpful especially with finding me the right deals and discounts. Couldn't have a Made my first time buying car a breeze! Everyone here has been super helpful especially with finding me the right deals and discounts. Couldn't have asked for a better experience. Thank you so much! More
First time financing I went into the dealer just to look at a used Mini Countryman S that was on the lot. I didn't have any intentions of buying right then and there, I ha I went into the dealer just to look at a used Mini Countryman S that was on the lot. I didn't have any intentions of buying right then and there, I have been shopping around for a few weeks weighing out options. Bobby Walkup was already in the lot and came over promptly to ask if there was anyone I had spoke to and when I told him it was my first visit and what I was looking at he grabbed the keys to the car and we went for a test drive. He was extremely polite and never once did I feel like I was being pushed to buy. This was extremely refreshing because the dealers I had visited over the weekend in Fort Walton were exceedingly aggressive and had no real interest in helping me, they just wanted to back me into a corner and take my money. I sat with Bobby and spoke to him for a while after the test drive and he worked with the financing team to get me into terms that worked for me. We wrote everything up and he took me to Joel who was also extremely polite and helpful unlike others I've dealt with at other dealers. They ended up staying late to get me into the car I wanted that night and had me bring it back in the next day to detail. This was an amazing experience and I would definitely recommend this dealer and buy from them again when I am ready. More
First buyer I went in to put down money on a car and at first the money I had with me was all I had but my salesman Kevin was really awesome and worked out a grea I went in to put down money on a car and at first the money I had with me was all I had but my salesman Kevin was really awesome and worked out a great deal for me...He was very attentive and really cared about how much me and my fiance and son needed a car...It took some time and the manger Mike F. took his time working out a great deal for us that we could afford..Also the finance guy Joel was really awesome with explaining to us about our deal....Purshasing a car from here was really amazing and all the staff were really helpful and nice.We were never ignored and it was just a amazing experience...I recommend Sandy Sansing to anyone looking for a car..E eryone treats you basically like family their. More
Great customer service and buying experience! Alan was very helpful and informative with our questions. There was no pressure and he helped us get the vehicle we wanted. Joel was great and helped Alan was very helpful and informative with our questions. There was no pressure and he helped us get the vehicle we wanted. Joel was great and helped us find the best financing we've ever had on a new vehicle. When we decide to purchase another vehicle this will be the first place we will look. More
Great Buying Experince I am very pleased with my buying experience my Salesman Bobby Walkup was wonderful very personable. Joel in finance was very informative and pleasant. I am very pleased with my buying experience my Salesman Bobby Walkup was wonderful very personable. Joel in finance was very informative and pleasant. I will refer many more customers to your facility. More
Excellence in Action I am a clinical psychologist, so I know a little something about people. Shannon was my sales person and went the extra mile to answer all my questio I am a clinical psychologist, so I know a little something about people. Shannon was my sales person and went the extra mile to answer all my questions and make me feel comfortable. Joel was my financial adviser, and he knew his stuff so well there was never a bump in the road. In and out in record time with my papers in my hand. On the way home (I live 80 miles from Pensacola) I noticed the "passenger air back disengaged" warning and called the dealership to find out what this meant. I spoke with Cynthia in the Service Department, and she answered my question without missing a beat. By the time I was getting home, it was almost time for the dealership to close, but I had one last question. I called back to ask what the little silver tag was on my key ring (numbers to reprogram the key if necessary, it turns out.) Shannon was not available, but I got to speak to Mike, another sales person. He was so friendly and helpful! What a team Mr. Sansing has at his Mazda dealership in Pensacola. I not only received professional, efficient service, I was treated with care and respect. It was not just the four individuals I have mentioned either. Everyone on site, from the receptionist, to the young man who found me another rest room so I wouldn't have to wait in line, went out of their way to be helpful and friendly. It was apparent they loved where they were and what they were doing. I am 61 years old and have bought many cars in my lifetime. But these folks take the prize for their personal approach and expertise. Thank you to Mr. Sansing, Shannon, Joel, Cynthia and Mike, and all the other folks I met yesterday! Me and my new Mazda3 GT appreciate all you did to make this such a happy, pleasant experience. Dr. Rhonda R. Adkinson, DeFuniak Springs, Florida. More
Awesome customer service! Ronald and Alan worked great together and we're completely upfront and honest with my husband and I throughout the buying process. Awesome teamwork an Ronald and Alan worked great together and we're completely upfront and honest with my husband and I throughout the buying process. Awesome teamwork and customer service! Funny guys with a sense of humor and made the visit less stressful! More
Awesome! Was a great experience. Maxwell worked with me to pin downs. Good price. Thank you for the experience and customer service. Have a good weekend. Was a great experience. Maxwell worked with me to pin downs. Good price. Thank you for the experience and customer service. Have a good weekend. More
Excellent service!! I Want to give a Big Thank you to Shannon she was excellent from the beginning to the end !!! She made it happen for me . She found the prefect car fo I Want to give a Big Thank you to Shannon she was excellent from the beginning to the end !!! She made it happen for me . She found the prefect car for me and I loved it . She also help me finding my insurance Big Shout out to you for that !! And also to Mr Joel , thank you so much for everything you did for me !! You and Shannon was wonderful && Yesssss I will recommend them to anyone who's looking for a car !!!! The service there is marvelous... thanks again... More