
Sandy Sansing Mazda
Pensacola, FL
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Live in Tampa, Purchased in Pensacola I did my research and decided to purchase a Mazda CX-5 Grand Touring. I visited the local Mazda dealership in Tampa, but was not pleased with their o I did my research and decided to purchase a Mazda CX-5 Grand Touring. I visited the local Mazda dealership in Tampa, but was not pleased with their offer and the finance manager's inflexibility. A few days later I was in Pensacola visiting my mother. In 2013, she had purchased a car from Sandy Sansing Nissan. She was very pleased with her buying experience so I decided to visit Sandy Sansing Mazda. I'm happy to tell you that I also had a great buying experience. Rob Sansonia and Joel Bender were so pleasant and easy to work with. Both of these gentlemen seem to love what they do and that makes for a very pleasant customer experience. Rob was able to put together a better deal for me and Joel made the process of applying for financing very simple. I highly recommend buying a car from Rob Sansonia, Joel Bender and Sandy Sansing Mazda! More
Best salesman ever Alan sims was the most professional and relaxed associate I have ever worked with at a car lot. He never pressured us or tried to convey our opinion o Alan sims was the most professional and relaxed associate I have ever worked with at a car lot. He never pressured us or tried to convey our opinion on the vehicles we drove. He basically let us make our decisions. He kept his honesty a priority over his commissions. More
Great Customer Service! Everyone at the dealership was friendly and made this a great car-buying experience. Bobby was able to answer any question I had. Joel was great expla Everyone at the dealership was friendly and made this a great car-buying experience. Bobby was able to answer any question I had. Joel was great explaining all of the financing/warranty information. Made my purchase decision an easy one and I definitely recommend to others. More
EXCELLANT and timely Great service and quality and integrity of explaining the car and price negation we gave and customer service at a excellance. Very kind and professi Great service and quality and integrity of explaining the car and price negation we gave and customer service at a excellance. Very kind and professional service and the wait was okay while the dealership did there part and vehicle was detailed and clean and our salesmen explained and went over all of items in car prior to driving away More
Amazing After waiting in another dealership just to be turned down, I got a call from Kevin and not long after got approved over the phone. I was thinking thi After waiting in another dealership just to be turned down, I got a call from Kevin and not long after got approved over the phone. I was thinking this had to be a joke, but when I got there the next day they had every thing ready for me. They were the most helpful and amazing people that I have dealt with. Even in the finance department Joel was extremely helpful and friendly. Over all an amazing experience to go through. Just want to give a big thank you to Kevin and Joel at Sandy Sansing Mazda. So thank you from Louise Clark More
Best experience with a dealership I have ever had! Bobby Walkup was positively charming the entire visit, perfect gentleman. When my sister and I walked onto the lot Bobby immediately began to take ca Bobby Walkup was positively charming the entire visit, perfect gentleman. When my sister and I walked onto the lot Bobby immediately began to take care of us. Like most we came with a plan and did our research online ahead of time. We were on a mission! We showed him what we were looking for and he found us a much better deal on a newer model in minutes, he even rain out in the rain to bring it to the front for us so we didn't have to get wet. Bobby and Joel made the financing process, fun and painless. I am so happy with my new car and grateful for there help. More
Truly Blessed and Amazed (part 2) Exert from part 1: Because the vehicle was not on the lot it was decided we would all meet at 9:30 Friday morning. Mike, without hesitation, voluntee Exert from part 1: Because the vehicle was not on the lot it was decided we would all meet at 9:30 Friday morning. Mike, without hesitation, volunteered to pick up the vehicle that morning to have on the lot before we arrived. We said our good nights and thanks and prepared for the next morning. Friday morning as we pulled into the lot my husband’s eyes locked in on a vehicle and said I really hope that’s it! He jumped out of the car and headed right to that awesome vehicle excited to see if that was ours. As he approached the drivers side Mike appeared with Joel was closely behind. Mike and My husband took the car for a spin and Joel and I went into the dealership so that I could do some paperwork for him and Chris. While working on the paperwork I looked up and standing before me was Joel and Mr. Sansing. Joel introduced us and Mr. Sansing graciously thanked me for being a return Customer and purchasing another vehicle from them and to make sure to have some doughnuts and coffee from the Customer lounge. I was extremely grateful to have had the opportunity to meet him and that he took the time out of his busy schedule to thank us. The guys returned from the test drive paperwork was gathered, extended warranty presented and purchased, completed some paperwork with Mike. Then it was time to finalize and sign everything with Joel. Since our last purchase new technology was added for the contractual endorsements process which tremendously sped up the process and offered a desirable professional presentation of the closing process that ends with a personal message from Mr. Sansing. During this time, we were further amazed, as if, to find out our payments would be much lower then what we were thinking from the night before and coincidentally covered the cost of the added services we just purchased. We accomplished everything as scheduled for my husband to go to work, which he did smiling from ear to ear! We are extremely satisfied, Customers for life and Family! Thank you from the bottom of our hearts Mr. Sansing, Joel Bender, Chris Hall and Mike Vranich. Without you, none of this would have happened, God Bless. More
Great car buying experience Hi this is lauren from Navarre beach barber shop in Navarre fl ! Thank you Kevin Webster for your help on my beautiful srx I'm very grateful for your Hi this is lauren from Navarre beach barber shop in Navarre fl ! Thank you Kevin Webster for your help on my beautiful srx I'm very grateful for your time you spent w me ! More
AMAZING CUSTOMER SERVICE!! WOW! If you are in the market for a car, truck, suv or any type of vehicle in just about any price range, these are the guys to go to! You will be sim WOW! If you are in the market for a car, truck, suv or any type of vehicle in just about any price range, these are the guys to go to! You will be simply wasting your time anywhere else! When Bobby Walkup walked up to us he was so helpful and kind (even though I am very picky). With extensive knowledge on each vehicle that I inquired about, Bobby skillfully led me in the right direction to a perfect Jeep Wrangler! Not only is it the car of my dreams, but somehow, Bobby and Joel ( the amazing finance director) did it with a payment I was comfortable with! This was my first car buying experience, and both of these kind gentleman treated me with honesty and respect through and through. I could not, and simply would not direct anyone in the market for a car in any other direction other than theirs! I am still in shock that these two men worked so hard and so diligently at the pace that they did and were able to accomplish such a tall task, with not a ton of money down, and less than perfect credit. You'd be making a mistake going to anyone else! Thanks again fellas, you definitely have a customer for life! More
Kevin Webster made my experience all the better! I went to Sandy Sansing Mazda with the hope of buying my first car. I had heard great things about them before my visit, so there was no question as t I went to Sandy Sansing Mazda with the hope of buying my first car. I had heard great things about them before my visit, so there was no question as to where I should start my search. On the lot I was met by Kevin Webster, who seemed very likable from the start. Being a bit nervous, Kevin immediately put my mind at ease, mainly due to the fact that he didn't act like a "car salesman " at all. With Kevin's help and knowledge, my daughter and I found exactly what we were looking for. Buying a car does take some time, but Kevin made sure we were comfortable while we discussed terms. In a relatively short time we were on our way back home, excited about our new family car! I want to thank the crew at Sandy Sansing Mazda for such an enjoyable experience: Mr. Chris Hall's sales team for their welcoming attitudes, Mr. Joel Bender for knocking it out of the park in financial, and most importantly Kevin Webster, who went above and beyond what I ever thought a sales rep could do for me. Kevin made it personal. Instead of just being a customer, I felt like I was with an old friend. I recommend Kevin to anyone interested in great service, knowledgeable demeanor, and selfless attitude. As a first time car buyer, there is no one else I would recommend as highly as Mr. Webster. More