Sandy Sansing Mazda
Pensacola, FL
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The best car buying experience in my life. I have bought many cars throughout the years. Never have I ever had a more enjoyable experience. Alan is so personable and made sure I got the best de I have bought many cars throughout the years. Never have I ever had a more enjoyable experience. Alan is so personable and made sure I got the best deal possible. He was honest and answered every one of my questions. He took his time and did not rush me or pressure me to buy. I would highly recommend shopping at Sandy Sansing Mazda. But when you do, make sure Alan Sims is the one that helps you. I promise you won’t be disappointed. More
Great experience I just wrapped up a lease on a 2018 Mazda CX-5. This was my first experience with the dealership. Ron is an outstanding sales person to work with. A I just wrapped up a lease on a 2018 Mazda CX-5. This was my first experience with the dealership. Ron is an outstanding sales person to work with. A big thanks to Ron and Joel for getting me my car at an excellent price. It was a pleasant, no hassle, no pressure experience working with these guys. I would recommend Ron and the dealership. More
Easy & Informative We went in to try out used and new CX-5's, having very little idea what we were looking for in a car in general John was extremely patient with us and We went in to try out used and new CX-5's, having very little idea what we were looking for in a car in general John was extremely patient with us and willing to try out SO many options. He made the process, including the financing, very easy and we would highly recommend. More
CX-5 Purchase Walking on the lot last Saturday I didn’t know what to expect, all I knew was that I wanted to look at some used CX-5s. Thankfully I had the good fort Walking on the lot last Saturday I didn’t know what to expect, all I knew was that I wanted to look at some used CX-5s. Thankfully I had the good fortune of having Alan Sims walk down and assist me with my visit. He was thoughtful, professional, and not overbearing. We looked at a few vehicles and test drove one. The vehicle I test drove was nice but just a little more than I wanted to spend so I gave him my information and I thought we were done. The following Monday he reached back out to me via text message, I really enjoyed this method of communicating because of the low pressure feel it had, and asked if I gave the vehicle I test drove anymore thought. After telling him it wasn’t going to work for me he told me about another option on their lot. It ended up being the perfect fit for me and the price point was spot on too! Alan was instrumental in guiding me through this process. The sales managers were also very easy to work with and I admired their upbeat and energetic attitudes, especially at 8:30pm. I picked up my vehicle the next day and noticed a couple of blemishes on the detail job. When I mentioned it to Chris he personally took the car back to their detail department and made sure it was corrected. Once again I was impressed with their commitment to great customer service!!! I will definitely recommend the team at Sandy Sansing Mazda to everyone that asks me about a place to look ok for their next vehicle! More
Love my new Mazda 6 Great experience from the moment we arrived. Rob was patient and helped me find the right car and the right financing. Excellent experience! Highly re Great experience from the moment we arrived. Rob was patient and helped me find the right car and the right financing. Excellent experience! Highly recommend this dealership. More
Assume Rob! Dealt with several representatives while making this purchase. Thankfully Rob was able to take care of us. You should get rid of Thad, he has no custo Dealt with several representatives while making this purchase. Thankfully Rob was able to take care of us. You should get rid of Thad, he has no customer service skills. The same deal I proposed to both Thad said no, but Rob was able to make it happen. Thank goodness for Rob, we would have been driving Subaru. More
Why I will be a continuous customer We had the absolute pleasure of working with Alan sims and Joel Bender. They were the most friendly, honest, and professional gentlemen I’ve ever work We had the absolute pleasure of working with Alan sims and Joel Bender. They were the most friendly, honest, and professional gentlemen I’ve ever worked with. Mr. Sims was the most honest car salesman I’ve experienced. I never felt he was just telling me things just because I’m a women. Mr. Joel was like everyone’s fun loving uncle that everyone trust. I will continue to do business and send business with/to Mazda as long as these gentleman are there. More
easy to work with as soon as I stepped out of my car I was greeted by Max. some people like to be left alone to look but by the time I get to a dealership I have looke as soon as I stepped out of my car I was greeted by Max. some people like to be left alone to look but by the time I get to a dealership I have looked at the cars online, I know what I am interested in, and I appreciate immediate attention from the staff. Max and Joel with very easy to work with and made my car buying experience great. I bought the Jeep that day and was very pleased with the service. However, when I was pulling out of the lot I looked at the gas tank .... less than a quarter full. I have always had dealers fill up my tank before leaving the lot so I was a little disappointed with this. But I had another appointment and no time to go back in to ask about this. A few miles down the road I noticed the oil change sticker in the window .... the next oil change was due in less than 30 miles. SIGH. It would have been nice for the dealer to also take care of that before sending me on my way. By the time I got home I was already past needing an oil change. Other than those 2 details, my experience here was good. More
Easiest car shopping experience He made shopping for a car easy. I told him what I wanted and he did not push other cars at me. He did his best and got me to the price I was looking He made shopping for a car easy. I told him what I wanted and he did not push other cars at me. He did his best and got me to the price I was looking at. He was funny and down to earth, wasn't all about the books and made me feel comfortable about getting a new vehicle. 2 hrs there and the deal was done! More
Very good customer service Upon arriving at the dealership I was greeted and directed to the person that could help me. From there Alan Sims was very attentive to my needs and c Upon arriving at the dealership I was greeted and directed to the person that could help me. From there Alan Sims was very attentive to my needs and conveyed the options on the model car I was looking for with extensive knowledge. We found a car and started the negotiations and got to a financial point that I was comfortable with. The paperwork took quite a while which is really the only negative. One thing that was a little odd was apparently only one person has access to the chip for the navigation system, he was off that day so we couldn't get the chip installed. Alan did follow up and personally brought me the chip and installed it and explained how the system worked. Overall a good experience and Alan did a great job. More