Sandy Sansing Mazda

I am with all of the 100s of reviews that say STAY AWAY! !!!!!!!!!!!!!!!!!!!!!! If I could give them a 0, i would! I am still trying to get a tag for a purchases from October! Our "e- signatures" & title pap !!!!!!!!!!!!!!!!!!!!!! If I could give them a 0, i would! I am still trying to get a tag for a purchases from October! Our "e- signatures" & title paperwork was forged. Left the dealership in a Diesel that a "joke" (supposedly a joke anyways) was made about them filling it with gas. 20 mins later, we have a $12k repair for a fuel system. The idiots even listed it as Gas on the paperwork. I was mailed a check for half the parts, that was supposedly lost in the mail (but was postmarked after I called them again). It was returned dishonored due to stop payment & they refuse to re-issue it. I have contact about 10-12 legal departments to report this. I hope every one of their dealerships are shut down & never gets to screw anyone over again. Also, google all the lawsuits against them before purchasing! I wish I had! Vehicle was purchased thru Mazda but everyone of the dealerships work together. Jackie Grey & Kelly from Chevrolet are the 2 that was to try to say I signed the title paperwork but I have proof that it was signed prior to me stepping into the office! If you decide to try test your luck, DO NOT E-SIGN ANYTHING!!!!!! Make them print & show you EVERY PAPER & ONLY wet signatures! More

Jim and all the service team are always courteous and friendly. The services are done right and I feel confident that my car is road ready., friendly. The services are done right and I feel confident that my car is road ready., More

They were Pleasant and Professinal but forgot to give me the key remote. Still waiting. the key remote. Still waiting. More

Worked with Jim Krossman. Extremely pleased. Courteous and professional. Took me into shop, showed me damaged area, explained what needed to be done and why. Quoted very reas Extremely pleased. Courteous and professional. Took me into shop, showed me damaged area, explained what needed to be done and why. Quoted very reasonable cost. Work done quickly and correctly. And, VERY IMPORTANT, no one hammered me to purchase additional products and services. Thank you Jim. I will gladly recommend you and your service department. More

this is about the service department. I had an issue with my newer car (3 weeks old bought elsewhere) not starting and doing other weird things after it was jump started. The people in th I had an issue with my newer car (3 weeks old bought elsewhere) not starting and doing other weird things after it was jump started. The people in there were all friendly and helpful, especially Trent who handled everything. They let me use a loaner, kept me updated and repaired my car in a timely fashion. Car problems are frustrating and I was a bit upset but they made everything easy and I left my car there with a smile on my face. I certainly recommend them and I can't say I have ever recommended a car dealer's service dept previously. Had issues with every other one and I preferred using an independent mechanic. More

Very helpful team of professionals who show interest in their customers and who work together really well their customers and who work together really well More

The dealership itself was very clean and everyone was extremely friendly just walking around. Jewel was absolutely phenomenal when it came to getting me into a vehicle. Extremely patient and truly went a extremely friendly just walking around. Jewel was absolutely phenomenal when it came to getting me into a vehicle. Extremely patient and truly went above and beyond. More

The staff was very friendly and the environment was very comfortable. I will recommend to anyone. I work with DeMarcus and he was amazing. DeMarcus was very patient, knowledgeable, and he went above and bey comfortable. I will recommend to anyone. I work with DeMarcus and he was amazing. DeMarcus was very patient, knowledgeable, and he went above and beyond to make sure I explore all of my options. I would recommend Sandy Sansing Mazda and definitely ask for DeMarcus, you won’t be disappointed. More

My service on a Saturday morning was very fast. Their new method of contacting customers by video and text is very efficient. Trent at check in was courteous and Tracy, as usual was helpful and als Their new method of contacting customers by video and text is very efficient. Trent at check in was courteous and Tracy, as usual was helpful and also very courteous. More