Sandy Sansing Mazda

ANOTHER GREAT BUYING EXPERIENCE AT SANDY SANSING MAZDA! I had purchased a vehicle here almost 3 years ago, and hit the 100k mile mark so I contacted Sansing Mazda via email to see about purchasing something I had purchased a vehicle here almost 3 years ago, and hit the 100k mile mark so I contacted Sansing Mazda via email to see about purchasing something newer. A woman named Asia who was extremely nice and personable had contacted me, and she connected me with Demarcus Horne. I hit the jackpot with him - this was absolutely the best sales experience that I have ever had. I am in the car business, so I know all of the ins and outs, and I can honestly say that I was blown away by this mans integrity. I had a budget set, and let him know exactly where I was at and also requested that my credit not be pulled numerous times. I had also requested that whatever I bought, I wanted full extended warranty and GAP, and I needed the EXACT monthly payment so there were no surprises in finance when the deal was being finalized. Please understand that my deal was not the easiest due to negative equity, but when they say "Sandy Sansing Can," they MEAN IT. Demarcus listened to and went above and beyond to give me everything I had asked for. From there, Chris Hall, Demarcus' manager worked his magic, and made the deal happen. Chris really worked hard to get my deal done that same day, and I am very appreciative for the effort he put in. We landed on a 2017 Toyota Prius with only 15k miles, and completely loaded out. At this point I couldn't be happier, and was on my way into Tres, the finance managers office. Tres did an outstanding job going through all of the extended warranty policies with me, and he was even able to get me the BEST Platinum package available - all with staying within my budget! Tres had a great personality and really made me feel comfortable through the dreaded "signing of the paperwork" process. Overall, this was definitely a 5 star experience. Thank you again, Demarcus for the great work and exceptional service. I will be contacting you when it's time for the next one! More

Customer care is obviously important My husband and I shopped at several dealerships before ending up here. Kaleb was attentive and worked hard to find me what I wanted. He was helpful in My husband and I shopped at several dealerships before ending up here. Kaleb was attentive and worked hard to find me what I wanted. He was helpful in negotiations and treated us with respect. I defiantly recommend working with Kaleb when you shop at Sandy Sansing Mazda. Tres in finance was helpful in explaining our options. He was friendly and understanding. They definitely care about their customers! More

Red BMW covertable 2011 Kaleb our sales person was good at working with us. Joel the account manager who assisted us was very helpful and explained the information with care Kaleb our sales person was good at working with us. Joel the account manager who assisted us was very helpful and explained the information with care. Thank you. More

You All Rock The whole experience was amazing 😍. Kayla thanks again and again for your help and opening my eyes to the Mazda CX-9. I would have never even The whole experience was amazing 😍. Kayla thanks again and again for your help and opening my eyes to the Mazda CX-9. I would have never even thought of a Mazda while doing my SUV shopping. Everyone that was in office was welcoming, and fun to deal with. I give the staff two thumbs up, and if you can visit Kayla whenever you are in the car shopping need/want. You will not be disappointed 😉. More

Demarcus Horne There is not a salesperson I would rather deal with. He is very caring, supportive and straight forward. I drive 30 minutes or more just to purchase f There is not a salesperson I would rather deal with. He is very caring, supportive and straight forward. I drive 30 minutes or more just to purchase from him. More

Cash Customer waits over 2 hours with promise of detailing This dealership, with the exception of a couple of women who tried to help, is so poorly run that you would have to be into just wasting time to go th This dealership, with the exception of a couple of women who tried to help, is so poorly run that you would have to be into just wasting time to go there. Even if you already did all the paperwork and brought them cash for a car that you were told would be ready. The fact that there were no other customers for the first hour and employees seemed to be just playing with their phones. The salesman that was waiting on my friend and I just up and left and took a woman for a test drive while we were still waiting the second hour for the car that was supposed to be detailed. The salesman never told us that he was leaving....we just saw him leave. He had not returned yet when we got the car keys to the "detailed " car ….which had gum stuck in the drink holder and what looked like dog hair all over under the hatch in the back. A young lady that works there took it back to the cleaning area and when it came back it was better but never would I ever call that a detailed car. Unfortunately this time it had a scratch on the driver side near the back. Not good employees! More